Voice enablement for SERVICE PRoviders
With our cloud-based TCAP platform, and suite of products and solutions, you can delight customers, boost profitability and standardise voice operations.
Trusted by telecom operators around the world
Let Automation Do the Work for You
We understand the challenges of today’s rapidly evolving telecom industry. That’s why we can help you to simplify operations and accelerate digital transformation. With PingCo, you gain access to industry-leading technology that redefines the way voice services are delivered on a global scale. Learn how we help you.
TCAP is our flagship cloud-based platform that lies at the heart of our solutions and services. It is an integrated suite of purpose-built products that provides rapid deployment by enabling you to launch and scale global voice networks quickly and efficiently.
As part of the Operator Connect Accelerator program, PingCo collaborates with trusted, Microsoft-authorised partners. Our Operator Connect Accelerator solution helps carriers secure Operator Connect approval swiftly and efficiently, opening the door to new revenue opportunities and improved customer satisfaction.
Experience next-generation management functions including automated SIP trunk creation, selective sync, tri-tiered billing with dual white labeling, auto attendant and call queue automation, fully rated CDRs based on carrier or partner plans, and much more!
Through TCAP, we deliver advanced voice and unified communications (UC) solutions for Microsoft Teams, Zoom Phone, and Webex Calling, enabling seamless enterprise communication.
Accelerate, Simplify, and Scale with TCAP
TCAP is a fully automated cloud calling enablement platform that simplifies the deployment, management, and service of voice solutions for telecommunication providers. It eliminates the costly and complex processes associated with cloud communication platforms, allowing providers to go to market in minutes and maximize profitability and customer lifetime value with seamless automation and streamlined service management.
Unlock growth opportunities without additional acquisition costs.
Quickly add and manage products within your product and solution portfolio for a frictionless experience.
Expand your digital offerings across multiple vendors and services to keep customers engaged.
Enhance margins with automation that optimizes profitability.
Automate complex billing processes for efficiency and accuracy.
Leverage dual white-label and billing automation to scale with ease.
Our voice PRODUCTS
We provide purpose-built solutions that transform the way telecommunications providers deploy, manage, and service voice networks. Our innovative tools streamline operations, enhance customer experiences, and drive growth in a fast-evolving industry.
TCAP Essentials is your gateway to seamless voice management. Designed for simplicity, Essentials empowers you to deploy and manage voice services without the complexity of unnecessary features.
Introducing the powerhouse of the TCAP suite: TCAP Director. With its centralised control hub, Director ensures you’re always in charge of your voice service operations, no matter how complex your environment.
The ultimate security companion for your telecommunications network. Sentinel provides advanced threat detection, compliance management, and real-time alerts to keep your operations secure.
Make smarter decisions with TCAP Insights, the analytics engine that powers your growth. Get actionable data, optimize performance, and stay ahead of the competition with tailored intelligence.
Collaboration is key to success, and TCAP Commune ensures your teams and systems work seamlessly together. Whether hybrid or remote, Commune connects people and processes for optimal performance.
Unleash the power of automation with TCAP Flow, your solution for efficient workflows in voice service management. Simplify tasks, reduce errors, and accelerate service delivery.
PingCo's Service Hub is your gateway to expanding and enhancing voice service offerings with advanced integrations and value-added features. Integrate your existing tools and find the right apps to grow.
the future of telecommunications
Launch Teams Phone and Operator Connect offerings faster than ever, scaling effortlessly to meet demand. TCAP’s modular design ensures flexibility for businesses of all sizes.
Enable customers to take control of their journeys with self-service trials, activation, and management. By reducing dependency on support teams, telcos can focus on strategic growth while enhancing satisfaction.
Low upfront investment and flexible pricing models allow partners to choose solutions that align with their unique needs.
With features like Call Recording, AI Threat Detection, Migration tools, and Insights’ real-time data, we provide solutions that increase revenue and profitability.
Our voice SOLUTIONS
At PingCo, we understand that no two businesses are the same. That’s why our solutions are purpose-built to address the unique needs of Carriers, Telcos, System Integrators, and MSPs. Powered by the industry-leading TCAP platform, our solutions simplify complex processes, unlock new revenue opportunities, and enable you to deliver exceptional voice services to your customers with ease.
Streamline operations with automated provisioning, billing, and configuration. Offer voice and advanced features to accelerate time-to-market, reduce costs, and enhance customer retention.
Deliver unified communication services like Teams Calling while simplifying complex deployments and supporting hybrid environments with SIP trunking and legacy integrations.
Empower customers with self-service capabilities and scale effortlessly with minimal overhead. Monetise and value-added features while delivering personalised, white-labelled solutions.
Testimonial
MEDIA AND INSIGHTS
"With TCAP, we removed the barriers that made Teams Voice deployment expensive and time-consuming. What once took weeks and thousands of dollars now happens instantly, with just a click. This has been a game-changer for our customers and has given us a huge competitive advantage."
Jack Kruse Director, HelloTeams