The overview is as follows: In any small or full-service restaurant, customer service is key. Interactions between staff/customers will influence the overall customer experience. These impacts can create a lasting positive (…or negative) impression, depending on how they are handled. This presentation will address some of the key touch points, along with some strategies to help clients make the right decisions REGISTER NOW

Whether you are hiring your first employee or expanding your team, this workshop will introduce small business owners to workforce development resources that can reduce hiring costs and connect businesses with qualified talent. Learn how WorkSource Centers and PCR/SBDC support employers through recruitment assistance, workforce training programs, tax credit opportunities, and business growth services that strengthen your workforce strategy. Participants will also learn about SBA-related resources and small business support programs that may help support long-term business growth and expansion.…

Unlock the secrets to building meaningful connections that can elevate your business! In this dynamic, one-hour virtual workshop, we'll dive into the power of networking and how it can be a game-changer for entrepreneurs. Whether you're a seasoned business owner or just starting, you'll learn actionable strategies for leveraging your network to create new opportunities, partnerships, and clients. Join us as we reveal the best-kept networking secrets. REGISTER NOW

The "Improve Your Personal Credit for Lending Opportunities" workshop is designed to help individuals and business owners understand the factors that affect their credit scores and learn strategies to improve them. Whether you are looking to apply for a personal loan, business loan, or credit line, having a strong credit score can significantly increase your chances of approval and favorable terms. During this workshop, participants will learn about the different credit bureaus and how they calculate credit scores, the common…

After months of searching, you have finally come up with a great new business idea.  You are confident that your idea will be a game changer.  You just know that this idea will provide the financial freedom that you have always dreamed of.  However, BEFORE you take YOUR leap of faith, SLOW DOWN! Take a deep breath and ask yourself this one BIG question, ‘What research do I need BEFORE I start my business that will give me a clear…

CA Wage/Hour Audits - How to Prepare Your Small Business and Take Proactive Steps for Compliance This session equips small business owners with the knowledge and tools to navigate California wage and hour audits with confidence. Participants will gain an understanding of the most common compliance challenges, from employee classification and recordkeeping to overtime and meal/rest break requirements. The training will highlight practical steps businesses can take to prepare before an audit occurs, minimize risks, and establish proactive policies that…

Learn best practices and analyze trends about how customers engage with your business online, then turn these insights into well-informed, actionable decisions. In this session we’ll cover: An introduction to Google Analytics Creating and understanding reports Making goals Using Analytics with other Google tools REGISTER NOW

We will discuss forming a Corporation, an S-Corporation, a Limited Liability Company, a Partnership, or a Sole Proprietorship. If you are unsure which category you are in, we are here to help. REGISTER NOW

Certifications as a Growth Strategy is a must-attend workshop for businesses looking to secure government contracts. Whether you're contract-ready or preparing for opportunities, this session will provide valuable insights and resources to help you succeed. Government certifications can enhance your credibility and give you a competitive edge. Additionally, a representative from the Small Business Administration will join us and share expert knowledge on federal contracting. Don't miss out! REGISTER NOW