FAQs

Our reception team is ready to help you! Simply walk-in to the clinic lobby to start your visit.

The ideal time to see a provider is whenever you need medical attention. That’s why PrimeCARE offers extended workdays and weekend hours for your convenience.

Managed care visits—such as wellness check-ups, medication refills, establishing care, and chronic care management—require scheduled appointments.

Walk-in visits, on the other hand, are intended for urgent matters like foster care intakes, general colds, ear pain, COVID, flu, and strep throat, as well as other immediate non-emergency care.

Telehealth visits are scheduled appointments.  If you have an urgent medical need, a walk-in visit will be best. 

Healow App is a convenient mobile tool that helps patients access health information and communicate with their providers to stay engaged, motivated, and make healthy choices.

Please call us, and one of our receptionists will help you schedule an appointment at the nearest clinic.

• Searcy (501-279-9000) 

• Conway (501-327-7100)

• Sherwood (501-812-6655)

Yes, we have X-Ray capabilities at each of our clinics.

A PrimeCARE provider submits a referral to the PrimeCARE Referral Team. They gather the information from our clinic and submit patient documents to the specialty clinic. From there, the specialty clinic will likely make contact with you to schedule an appointment after reviewing your records. In certain situations, you may hear from the PrimeCARE Referral Team directly, but in most cases, the responsibility to communicate lies with the specialty clinic.

If you have a question about your referral, please call the clinic and speak to a referral team member.

Searcy (501-279-9000)

Conway (501-327-7100)

Sherwood (501-812-6655)

No, Medicaid is only valid in the state where it was issued. If you have out-of-state Medicaid, we recommend contacting your Medicaid office for help in locating a medical provider. In case of an emergency, please visit the nearest hospital or call 911.

Select “PCMC-Guest” from the list of available Wi-Fi networks.