Support

It’s our mission to provide our disc jockey software, karaoke software and live performance software customers with the best customer service and support in our industry. Since ’99 we’ve prided ourselves on being there when our customers need help — we understand this is your livelihood and you expect your PCDJ product to always perform as expected.

We offer a number of self-help information below and tutorial videos. If you need personal assistance please submit a support ticket and someone will get back to you quickly during business hours.

Software

Hardware

General

Need To Contact Tech Support?

To Visit the PCDJ Knowledge Base (FAQ)

Other Articles

Karaoke Cloud Pro Now Available in DEX 3 and LYRX

February 25, 2022
General PCDJ News, Karaoke Software, Music

LYRX 1.7.1 and DEX 3.17.0.2 introduce support for Digitrax’s Karaoke Cloud Pro Subscription Service, providing subscribers in-app access to a commercially legal library of karaoke music of over 5,600 HD-quality karaoke songs for $49.99-a-month. New in DEX 3.17.0.2 and LYRX 1.7.1 is Karaoke Cloud Pro,

Karaoke “NO-FLY” List: These singers don’t want you to sing their songs!

June 25, 2013
DJ and Karaoke Industry News, Karaoke Software, Music

UPDATED 8-10-17 | Songwriters That Don’t Want You To Sing Their Songs in the United States of America The karaoke “No-Fly” list is a real thing. These original Artists do not want you to sing their songs, and US law dictates that you need explicit

DJ Controllers | Numark NDX500 Now DEX 3 and DEX 3 RE DJ Software Supported

July 6, 2018
DJ Controllers

The Numark NDX500 DJ controller and Media Player is now DEX 3 and DEX 3 RE DJ software supported (Download the MAP below). The Numark NDX500 can now be used to control the features available in DEX 3 and DEX 3 RE. All features are

Since 1999 our live performance software products have been designed by Pro DJs for Pro DJs, and used by over 120,000 globally. Our goal is to create products that make it easier to perform and mix using all types of media whether you’re mixing audio, music videos or hosting karaoke. Our DJ software and karaoke software products work equally well for Mobile DJs, Club DJs and Bedroom DJs looking to significantly enhance their sets and events.

PCDJ Sales

1-877-999-7235

Sales Office Open:

Tues – Fri 9am – 5pm

Contact Sales Here

Quick Links

Pages

Newsletter

Stay in the loop! Sign up for our newsletter.

We hereby reserve the right to re-publish or post any and all feedback to our site, blog, forum, and product affiliated posting sites.