1. What products do you sell?
We offer a variety of premium streetwear including:
- T-shirts
- Hoodies
- Sweatshirts
- Mockneck denim
All our products are designed for style, comfort, and quality.
2. Where do you ship?
We ship worldwide, including the USA.
Shipping Options & Costs:
- Standard Shipping (7-8 days): $29 USD
- Economy Shipping (up to 21 days): $19 USD
Note: International customs fees may apply and are the responsibility of the customer.
3. How long does it take to process my order?
- Orders are processed within 1-3 business days
- You will receive a confirmation email once your order is shipped
4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email.
You can also track your order using the tracking option on our website.
5. Can I exchange or return my order?
Yes!
Exchange Policy:
- Exchanges are accepted within 7 days of delivery
- Items must be unused, unwashed, and in original condition
- Original tags and packaging must be intact
Refund & Returns Policy:
- Refunds are issued for eligible returns in original condition
- Shipping fees are non-refundable
- Return requests must be made within 7 days of receiving your order
For full details, please see our [Exchange Policy] and [Refund & Returns Policy].
6. What payment methods do you accept?
We accept all major credit and debit cards processed securely via our payment gateway. Payments are completed in USD.
7. What if I receive a damaged or incorrect item?
If your order arrives damaged, defective, or incorrect:
- Contact us within 48 hours of delivery
- Provide clear photos of the item and packaging
We will arrange a full refund or replacement at no extra cost.
8. How can I contact customer support?
You can reach us anytime at:
📧 Email: [email protected]