1. What products do you sell?

We offer a variety of premium streetwear including:

  • T-shirts
  • Hoodies
  • Sweatshirts
  • Mockneck denim

All our products are designed for style, comfort, and quality.


2. Where do you ship?

We ship worldwide, including the USA.

Shipping Options & Costs:

  • Standard Shipping (7-8 days): $29 USD
  • Economy Shipping (up to 21 days): $19 USD

Note: International customs fees may apply and are the responsibility of the customer.


3. How long does it take to process my order?

  • Orders are processed within 1-3 business days
  • You will receive a confirmation email once your order is shipped

4. How can I track my order?

Once your order is shipped, you will receive a tracking number via email.
You can also track your order using the tracking option on our website.


5. Can I exchange or return my order?

Yes!

Exchange Policy:

  • Exchanges are accepted within 7 days of delivery
  • Items must be unused, unwashed, and in original condition
  • Original tags and packaging must be intact

Refund & Returns Policy:

  • Refunds are issued for eligible returns in original condition
  • Shipping fees are non-refundable
  • Return requests must be made within 7 days of receiving your order

For full details, please see our [Exchange Policy] and [Refund & Returns Policy].


6. What payment methods do you accept?

We accept all major credit and debit cards processed securely via our payment gateway. Payments are completed in USD.


7. What if I receive a damaged or incorrect item?

If your order arrives damaged, defective, or incorrect:

  • Contact us within 48 hours of delivery
  • Provide clear photos of the item and packaging
    We will arrange a full refund or replacement at no extra cost.

8. How can I contact customer support?

You can reach us anytime at:
📧 Email: [email protected]