OSERV MARITIME CATERING –
We Offer Customized Maritime Catering Service Solutions
1. CUSTOMER VALUE
- Catering Management Solutions with integrated Crew and Competence management.
- Soft management and point landing on budget through the implementation of planned and costed menu directives.
- Best-in-class supplier agreements worldwide with strict tender criteria on quality, cold chain logistics, and operations.
- OSERV Maritime Catering maintains a vast global provision network with logistic partners for safe consolidation and competitive last-mile solutions.
2. SERVICE QUALITY
- A passionate and caring global management team of industry veterans.
- Expertly managed, trained, and experienced crew as core competence available globally,
- Catering Training Academy – training facility for technical catering programs supported via a virtual e-Learning platform.
3. SERVICE EFFICIENCY
- 24/7 Technical Vessel and Catering crew support from a dedicated service team headquarters in Manila, Philippines.
- OSERV Maritime Catering pays attention to quality, as a result of stringent operational standards and procedure manuals.
4. MARITIME CREW WELFARE
- Good food on board-source of happiness – a flexible professional culinary approach offering new enjoyable meal experiences.
- Housekeeping services to create and maintain an onboard environment of utmost safety, comfort, and well-being for the crew.
5. FOOD SAFETY
- Good manufacturing process monitor with strict compliance to maritime food safety standards.
- Stringent Hygiene and Sanitation protocol in accordance with HACCP and SERVE SAFE principles.
- Integrated Workplace Health & Safety Management.
6. TRANSPARENCY
- Physical Vessel and Performance Support and Appraisals.
- OSERV Maritime Catering also offers Vessel Performance Customer Online Portal for Real-Time KPI Reporting.
CERTIFICATIONS
