Privacy Policy

Any personal information provided to Orthemis Ltd. will be processed in accordance with the General Data Protection Regulation (GDPR) and related data protection legislation.

Providing contact information via this website you are consenting to your information being held and processed for the purposes of consent.

Orthemis Ltd. take data protection responsibilities very seriously. Your information will be held securely and any identifiable information will not be shared with any other organisation or third party without your consent, or unless there is a statutory obligation to do so.

Any information held in an identifiable form will only be kept for as long as is necessary and in accordance with the retention schedule, after which it is deleted.

Your Rights

You have certain rights under the GDPR regarding your personal data, which includes the right to access data held about yourself, to ensure it is accurate and to ask it is deleted or no longer processed. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You also have the right to complain about the processing of your information if you are not happy about any aspect of the processing. Below is a summary of your rights

Rectification

If you believe any of the personal information, we hold about you is inaccurate, you can correct this information by sending an email to orthemis@duck.com detailing what information you believe is inaccurate.

Access to Your Information

This is typically known as a Subject Access Request (SAR), which entitles you to all information held about yourself. Orthemis Ltd. ensures that all information about you is GDPR compliant. However if there is further information held about you that you would like to access, you can make a ‘subject access request’ by contacting us using the details below:

orthemis@duck.com

Complaints

We hope that you will be pleased with the service that we provide but in the unlikely event that you are unhappy about the way we have handled your information, you have the right to complain about the processing of your data. In the first instance your complaint should be directed to Orthemis Ltd. If you are unhappy with our response, you also have the right to complain to the Information Commissioner’s Officer (ICO) using the details below:

The Information Commissioner’s Office,
Wycliffe House,
Wilmslow,
Cheshire,
SK9 5AF
Telephone: 01625 545700
Website: https://ico.org.uk/