Cookies & Privacy
Last updated: 17/01/2026
optiFab (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely, transparently, and in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
This Privacy Policy explains what information we collect, how we use it, and the choices you have.
- Information We Collect
Information you provide directly
We may collect personal information when you:
- Contact us via email, phone, or our website
- Request a quote or service
- Sign up for updates or newsletters
- Submit forms or enquiries
This may include:
- Name
- Email address
- Phone number
- Company details
- Project information
- Any other details you choose to share
Information collected automatically
When you visit optifab.co.uk, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Referring websites
This helps us understand how visitors use our site and improve user experience.
- How We Use Your Information
We use your information to:
- Respond to enquiries and provide customer support
- Prepare quotes and deliver services
- Improve our website and services
- Maintain security and prevent misuse
- Comply with legal obligations
We do not sell your data, and we only share it when necessary to deliver our services or meet legal requirements.
- Legal Basis for Processing
We process personal data under one or more of the following lawful bases:
- Consent — when you voluntarily provide information
- Contract — when processing is necessary to provide a service or quote
- Legitimate interests — such as improving our website or preventing fraud
- Legal obligation — when required by law
- How We Store and Protect Your Data
We take data security seriously. Your information is stored securely and protected against unauthorised access, alteration, or disclosure.
We only keep your data for as long as necessary for the purposes outlined in this policy or to meet legal requirements.
- Sharing Your Information
We may share your information with:
- Trusted service providers (e.g., hosting, analytics, email services)
- Professional advisers (e.g., accountants)
- Legal authorities if required
- Partner companies that Optifab acts as a sales agent for in the UK
All third parties are required to handle your data securely and in line with UK GDPR.
- Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing
- Withdraw consent at any time
- Request data portability
To exercise any of these rights, contact us at: sales@optifab.co.uk
Cookie Policy for optifab.co.uk
- What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve performance, and provide insights into how visitors use the site.
- Types of Cookies We Use
Essential cookies
Required for the website to function (e.g., security, navigation).
These cannot be disabled.
Analytics cookies
Used to understand how visitors use the site so we can improve it.
For example, we may use Google Analytics or similar tools.
Functional cookies
Help remember your preferences and improve your experience.
We do not use cookies for advertising or tracking across other websites.
- Managing Cookies
When you first visit optifab.co.uk, you may see a cookie notice allowing you to accept or manage cookie preferences.
You can also control cookies through your browser settings at any time.
Blocking some cookies may affect website performance.
- Third‑Party Cookies
Some third-party services (such as analytics or embedded content) may set their own cookies. These providers have their own privacy policies.
Contact Us
If you have any questions about this Privacy or Cookie Policy, or if you’d like to exercise your data rights, please contact:
Email: sales@optifab.co.uk
Website: optifab.co.uk
