News and Media

The Cloudie Report – March 26, 2026
The Cloudie Report March 26, 2026 Stay informed, stay ahead, and as always—stay connected with OITVOIP!Smarter Number Management Arrives in Manager Portal ProManaging phone numbers shouldn’t mean juggling tickets or spreadsheets. Numbers Management is coming to...

OITVOIP Manager Portal Tools MSPs Aren’t Using (But Should Be)
OITVOIP Manager Portal Tools MSPs Aren't Using(But Should Be)Most partners and clients use the OITVOIP Manager Portal every day — but a significant portion of its built-in tools go untouched. Teams focused on day-to-day support naturally gravitate toward the core PBX...

The Cloudie Report – February 19, 2026
The Cloudie Report February 19, 2026 Stay informed, stay ahead, and as always—stay connected with OITVOIP!v44.4 Launches Tomorrow: Precision Voice Control Meets Official Hardware SupportThis release introduces SSML (Speech Synthesis Markup Language) support for TTS...

Where MSPs See the Biggest Voice Security Risks — Plus What to Do About Them
Where MSPs See the Biggest Voice Security RisksPlus What to Do About ThemIn our Safer Internet Day poll, MSPs identified user behavior as their primary voice security concern. This aligns with guidance from the FCC on toll fraud prevention, which emphasizes that...

VoIP Web Tip Series Roundup
VoIP Web Tip RoundupThe Troubleshooting Playbook MSPs Should Bookmark1. Welcome Back - Kicking Off VoIP Web Tips for 2026:2. VoIP Foundation Refresh - 3 Metrics MSPs Should Watch in 2026:3. Quick Win - Speed-Check Your Network Before Call Season Picks Up:4. Data...

The Cloudie Report – January 22, 2026
The Cloudie Report January 22, 2026 Stay informed, stay ahead, and as always—stay connected with OITVOIP!Looking Back at 2025 — Building What Comes Next2025 was a pivotal year of progress and foundation-building at OITVOIP. We tackled major initiatives for long-term...

What We Learned from YOU: How VoIP, AI, and Efficiency Defined 2025
What We Learned from YOU:How VoIP, AI, and Efficiency Defined 2025In December, we asked MSPs a simple question: How does AI save you the most time? The answer was clear — documentation preparation rose to the top. That response wasn’t about chasing trends. It...

The Cloudie Report – December 11, 2025
The Cloudie Report December 11, 2025 Stay informed, stay ahead, and as always—stay connected with OITVOIP!Holiday Release: Earmuff Cloudie Has Entered the ChatOur 2025 Holiday Merch is officially live, and this year’s collection brings peak OITVOIP energy wrapped in...

The 2025 Tech-Savvy Gift Guide: 10 “Gadgets” Worth Having
The 2025 Tech-Savvy Gift Guide:10 "Gadgets" Worth HavingThis year’s gift guide is built from the inside out—we asked the OITVOIP team for their go-to gadgets, the ones they actually use day after day. The result? Nine reliable, thoughtfully chosen picks—proven...

The Cloudie Report – November 20, 2025
The Cloudie Report November 20, 2025 Stay informed, stay ahead, and as always—stay connected with OITVOIP!Your Provisioning Portal Just Got a Serious Hardware Upgrade.We've added support for nine new Yealink models (T73U, T73W, T74U, T74W, T77U, T85W, T87W, AX86R,...