Embrace your technical curiosity and prepare for an exciting career in the Information Technology industry. Our AI-Enabled IT Support program, offered through Per Scholas Powered by OIC Philadelphia, equips you with the essential skills and techniques to thrive in various tech roles. This initiative is a collaborative partnership between OIC Philadelphia and Per Scholas.
Hands-on System Administration – Install, configure, and manage enterprise IT environments, with a focus on supporting Windows server infrastructures and key networking devices
IT Service Management (ITSM) – Learn to manage IT support tickets and implement service management frameworks using industry-standard platforms like ServiceNow
AI-Powered Troubleshooting – Use cutting-edge AI tools to enhance support workflows, simulate complex IT issues, and accelerate problem-solving for hardware, software, and network issues
