Our Process
How We Deliver An In-House IT Experience
Partnering up with NVITS kicks starts the onboarding process right away. We are the number one Managed Service Provider (MSP) for a reason. We ensure that onboarding is swiftly completed within a period of 4 to 6 weeks. Once that is done, the project plan is implemented. Each project plan is fleshed out with complete details and consists of over 60 tasks. Solutions are developed and implemented as per customers’ needs and requirements.
Contact UsWe Take the Time To Do IT Right
Ensure your IT solutions align with your distinctive business objectives by working with a partner whose process goes above and beyond.
Personalized IT
IT isn’t a one-size-fits-all solution. It’s personalized. To amplify its impact and fulfill essential needs, your technological solutions should be bespoke to the distinct requirements of your business and industry. This calls for an in-depth understanding of your business, goals, and team. It requires a partner who invests the time to make IT right. To fulfill this promise, each of our engagements at NVITS begins with our Fundamental IT Assessment. An extensive exploration of your systems, processes, and practices, it sets the base to transform IT into a strategic tool for both immediate and future success.
The Fundamental IT Assessment
Over a span of 30 days, we embark on a four-stage process to gain a comprehensive understanding of your business needs and devise a practical plan to accomplish your goals.
Starting Off With NVITS
COLLABORATE
Initial Discussion
To lay the groundwork for the partnership and ensure we tread the right path, we ask pertinent questions about your business, team, roles, and existing technology.
Team Feedback
We conduct a straightforward survey to better comprehend what’s working, what isn’t, and what areas require enhancement.
Leadership Conversation
Through an in-depth conversation with your senior leadership, we delve into your organization’s challenges, objectives, and anticipated results.
COLLECT
Initial On-Site Visit
A seasoned engineer from our team will visit your office(s) to inspect and record your technology and its configuration, thereby gaining a comprehensive understanding of your IT setup.
Network Discovery
We conduct a thorough search for anything connected to your network, install a detection computer and specialized software on your PCs, servers, and network equipment to build an inventory of your IT assets.
DEVELOP
Comprehensive IT Evaluation
Our evaluation is highly meticulous and checks for 100+ IT best practices to spot every area that needs attention. We scrutinize everything from significant security risks to backup and disaster recovery procedures, from cloud products to applications, and how effectively your team is using digital communication and collaboration tools.
Internal Planning and Analysis
Armed with collected data, our team delves into your goals and obstacles in detail and crafts a plan of action to elevate your IT systems to the level needed to meet your objectives.
DELIVER
Presentation
The final stage involves an in-depth presentation of our findings, where you’ll gain more insight into your IT in two hours than most consultants provide in a year.
Technology Roadmap
The presentation incorporates a detailed roadmap that enlists your goals and a prioritized plan that elucidates our vision of how technology can assist in realizing them.
Capital and Operating Budget
We design customized IT capital and operating budgets for the next 2-3 years, offering a complete transparency into the costs of implementing our plan.
NVITS Onboarding Timeline
Phase 1
The process starts with a kick-off call, in which NVITS is given the required information through a secure link we provide. If asked. We will help the client transition out smoothly from their current provider. We will gather all needed information from your current provider and document everything for you
Phase 2
Our team will install all the necessary software and agents to allow our team to do their work and monitor your systems performance and your network uptime.
Phase 3
We will send the onboarding packet to your team to learn how to best engage with us and get the service they require.
Phase 4
We will conduct a deeper dive into your infrastructure, work on the documentation and mapping out a game plan to tackle the issues we will find during our discovery.
Phase 5
We will have an onboarding post mortem to review what has been done and what are our plans for the next phase of your projects to get your IT environment to the level you would be proud of.
What Our Partners Say
Nevada IT Solutions has been a life saver for our practice. We became partners about 5 years ago and all of our IT needs have been met with Professionalism and urgency. I can't compliment this team… Read More
Nevada IT Solutions has been a life saver for our practice. We became partners about 5 years ago and all of our IT needs have been met with Professionalism and urgency. I can’t compliment this team enough.
In our 5 years serving the Northern Nevada community, Dogma Solutions has had the pleasure of being both a customer of and partnering with Nevada IT Solutions. From initial consulting to developing… Read More
In our 5 years serving the Northern Nevada community, Dogma Solutions has had the pleasure of being both a customer of and partnering with Nevada IT Solutions. From initial consulting to developing and validating strategies for cloud-based solutions, NVITS has built a relationship with us that not only meets our needs but is adaptable and founded on sound ethics. Not simply an IT house, we are elated to call them a trusted partner and would highly recommend their approach and more so, their people
Great, knowledgeable IT and Cybersecurity professionals. We consulted with them a few times on complex cybersecurity issues and their guidance was invaluable. One of the most responsive teams we’ve… Read More
Great, knowledgeable IT and Cybersecurity professionals. We consulted with them a few times on complex cybersecurity issues and their guidance was invaluable. One of the most responsive teams we’ve ever worked with. Highly recommend their services.
Nevada IT Solutions have been great! When a problem arises, they are very quick to respond. A lot can be taken care of remotely, which is very helpful. I also have peace of mind that all my computers… Read More
Nevada IT Solutions have been great! When a problem arises, they are very quick to respond. A lot can be taken care of remotely, which is very helpful. I also have peace of mind that all my computers are safely backed up on Nevada IT Solutions servers in the event of catastrophic failure or hacking. If you are on the fence, give them a call. Nevada IT Solutions is lower pressure when deciding to go with them or not and once you do they are highly responsive and efficient, so win-win!
Transitioning our business to a completely new technology platform could have been a logistical challenge—but Nevada IT Solutions made it feel effortless. From the very beginning, their team was… Read More
Transitioning our business to a completely new technology platform could have been a logistical challenge—but Nevada IT Solutions made it feel effortless. From the very beginning, their team was incredibly responsive, professional, and proactive. They took the time to understand our existing systems and guided us through every step of the setup and integration process with precision and confidence.
Their ability to make complex technology simple and accessible was truly impressive. What stood out most was their commitment to getting everything right before moving forward—they clearly take pride in their work and in their clients’ success.
The entire experience was seamless, stress-free, and exceeded our expectations. If you’re looking for a technology partner that blends deep technical expertise with genuine care and responsiveness, Nevada IT Solutions is the team you want by your side. They were instrumental in helping our business evolve, and we couldn’t be more grateful for their partnership.
Nevada It Solutions has been an invaluable asset to the success of my dental practice for years. Adil and Damien are professional, prompt, and extremely knowledgeable in their field! Over the years… Read More
Nevada It Solutions has been an invaluable asset to the success of my dental practice for years. Adil and Damien are professional, prompt, and extremely knowledgeable in their field! Over the years they have made sure my office is HIPAA compliant in regards to IT and cyber security. This is a huge weight off of my shoulders as a small business owner and I can’t thank them enough!
I rarely leave reviews but when it's deserved, it's deserved! In a sea of mediocre, every now and then you find a gem of an organization that gets the job done. Nevada IT is that organization that… Read More
I rarely leave reviews but when it’s deserved, it’s deserved! In a sea of mediocre, every now and then you find a gem of an organization that gets the job done. Nevada IT is that organization that helped us with security in a very professional and timely manner. Adil and his team are great at communicating challenges and finding creative solutions. Overall, I can’t recommend them enough! Look no further, this is your team!!
Always amazing service! NVITS quickly and efficiently handles all our technical and security issues. Their team is professional, knowledgeable, and always operates with honesty and integrity. IT and… Read More
Always amazing service! NVITS quickly and efficiently handles all our technical and security issues. Their team is professional, knowledgeable, and always operates with honesty and integrity. IT and security issues could easily become big headaches, but NVITS makes them minor inconveniences. We love working with them!
NVITS Solutions is the most knowledgeable and responsive IT company I have had the pleasure of working with. They assisted my company with everything from basic computer setup to a full server setup,… Read More
NVITS Solutions is the most knowledgeable and responsive IT company I have had the pleasure of working with. They assisted my company with everything from basic computer setup to a full server setup, all with ease and a smile on their face. Great progressive thinkers and strategists when it comes to leveraging IT to streamline and automate your business. I would highly recommend NV IT Solutions for any and all IT needs. They are truly a one-stop shop for anything you or your business may need.
Lets's work together
At NVITS, we strive to provide the technology and service you need to keep your business running with little-to-no interruption. Learn how much you can save with NVITS award-winning Support+ Managed Services by answering these simple questions: