Nutshell

Free User-friendly CRM and sales automation platform for growing teams
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Nutshell is a sales and CRM platform designed to help teams grow revenue without the complexity of heavyweight enterprise systems. It brings your customer data, communication history, and deal activity into one organized workspace so you can stay on top of every lead and opportunity.

At its core, Nutshell helps you manage contacts and companies, capture and qualify leads, and move deals through customizable pipelines. Sales automation reduces repetitive work by streamlining follow-ups and task management, while built-in email and calendar syncing keeps conversations and meetings connected to the right records automatically. With email automation and marketing tools, you can create targeted campaigns, nurture leads over time, and keep engagement consistent.

Nutshell also includes reporting and analytics to help you understand what’s working: track pipeline health, measure sales performance, and forecast revenue with more confidence. Engagement tools like web chat and SMS make it easier to connect with prospects where they are, helping sales and support teams respond quickly and keep momentum.

The product is offered through multiple affordable plans (starting at $13/month), making it accessible for small teams as well as growing organizations that need scalable CRM capabilities. New users can start with a free trial to test workflows, pipelines, and automations before committing. Nutshell supports integrations to connect with the tools you already use, and provides support resources through its customer service channels and contact page.

Review Summary

Features

  • Contact and account management
  • Customizable pipeline management
  • Sales automation (tasks, follow-ups, workflow support)
  • Email and calendar syncing
  • Email automation and marketing automation
  • Reporting, dashboards, and analytics
  • Sales performance tracking and revenue forecasting
  • Engagement tools (web chat and SMS)
  • Integrations with external tools
  • Multiple pricing plans and free trial

How It’s Used

  • Managing customer relationships and interaction history in one place
  • Automating repetitive sales tasks to improve team efficiency
  • Tracking deal stages, pipeline health, and forecasting revenue
  • Creating and running targeted email marketing and nurture campaigns
  • Engaging leads and customers via web chat and SMS for faster responses

Plans & Pricing

Foundation

$13 per user per month (annually)

An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.

Growth

$25 per user per month (annually)

Perfect for small teams that need more reporting capabilities to help improve performance.

Pro

$42 per user per month (annually)

For teams that need CRM, sales automation, advanced reporting, and multiple pipelines to help you connect and close more leads.

Business

$59 per user per month (annually)

For teams and organizations that need deeper customization, change logs, and AI features to improve efficiency.

Enterprise

$79 per user per month (annually)

For teams and organizations that need complete custom reporting, access controls, custom SQL access and no limits.

To view the latest pricing, please visit the following link: https://www.nutshell.com/pricing

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