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PORTING.COM LLC D/B/A NUMHUB
PRIVACY POLICY

Last Updated: June 24, 2026

Porting.com LLC d/b/a NumHub (“NumHub,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the Personal Information we collect and process through our Website, Services, communications, and related business activities.

This Privacy Policy (“Privacy Policy”) explains how we collect, use, disclose, and protect information from Customers, prospective customers, Website visitors, users of our Services, and individuals who interact with us, including through Website forms, product inquiries, demo requests, downloadable resources, customer accounts, support communications, and marketing activities.

We use commercially reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, use, disclosure, alteration, or destruction. We do not sell Personal Information for money. We may disclose or make available information to Service Providers, Business Partners, analytics providers, advertising providers, and other third parties as described in this Privacy Policy and where permitted by applicable law. Where required by law, we provide privacy choices, including choices related to certain analytics, advertising, Targeted Advertising, or the sale or sharing of Personal Information, as those terms are defined under applicable law.

Your use of our Website, products, and Services may also be governed by our SaaS Agreement, master services agreement, order form, customer agreement, service agreement, or other written agreement with NumHub, as applicable. If there is a conflict between this Privacy Policy and a separate written agreement between you and NumHub, the terms of that separate written agreement will control the extent of the conflict.

 

1. Definitions

For purposes of this Privacy Policy, the following terms have the meanings set forth below:

“NumHub,” “we,” “us,” or “our” means Porting.com LLC d/b/a NumHub.

“You” or “your” means any individual who visits our Website, submits information through our Website, communicates with us, uses our Products or Services, or interacts with us in a business, marketing, sales, support, or customer capacity.

“Customer” means an individual or entity that has purchased, subscribed to, or uses NumHub products or Services through a contractual agreement.

“Prospect” means an individual or entity that visits our Website, interacts with our marketing or advertising, submits a form, downloads a resource, requests information, attends an event or webinar, or otherwise communicates with us about NumHub products or Services before becoming a Customer.

“Website” means NumHub.com and any other website, landing page, or online property that links to this Privacy Policy.

“Services” means NumHub’s products, platforms, software, websites, communications, support, billing, and related services.

“SaaS Agreement” means NumHub’s software-as-a-service agreement, customer agreement, or similar written agreement governing access to or use of NumHub’s paid products, platforms, or Services, as applicable.

“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an identified or identifiable individual or, where applicable, household. Personal Information may include business contact information, account information, online identifiers, device and usage information, payment or billing information, and information submitted through forms or communications. Personal Information does not include information that has been deidentified, aggregated, anonymized, or otherwise cannot reasonably be linked to an individual where applicable law excludes such information from the definition of personal information.

“Customer Information” means Personal Information, business information, service information, account information, communications data, payment or billing information, or other information provided to NumHub by or on behalf of a Customer, or accessed, collected, or processed by NumHub in connection with providing the Services.

“Prospect Information” means Personal Information, business information, form submission information, marketing interaction information, Website usage information, advertising interaction information, or other information collected from or about a Prospect.

“Service Providers” means vendors, contractors, platforms, and other third parties that process information on our behalf or help us operate our business, Website, marketing, analytics, advertising, billing, support, security, or Services.

“Business Partners” means third parties with whom we may work to offer, support, market, integrate, or deliver products, Services, or business opportunities.

“Cookies” means cookies, pixels, tags, scripts, local storage, and similar technologies that may collect or store information about your browser, device, Website activity, or interactions with our Website or communications.

“Analytics and Advertising Technologies” means Cookies, pixels, tags, scripts, conversion tracking tools, and similar technologies used to understand Website activity, measure campaign performance, support advertising, and attribute marketing interactions.

“Targeted Advertising” means displaying advertising to a person based on Personal Information obtained or inferred from that person’s activities over time and across non-affiliated websites, applications, or online services.

“Authorized Employees” means NumHub employees who have a need to know or otherwise access Customer Information to enable NumHub to provide the Services or perform its business, legal, security, support, billing, or contractual obligations.

“Authorized Persons” means Authorized Employees and NumHub contractors, agents, Service Providers, professional advisors, auditors, or other representatives who have a need to know or otherwise access Customer Information and are subject to confidentiality or data protection obligations.

“Security Breach” means any unauthorized access to, acquisition of, disclosure, use, loss, alteration, or destruction of Customer Information that materially compromises the security, confidentiality, or integrity of such information.

 

2. Information We Collect

We may collect the categories of Personal Information described below. The information we collect depends on how you interact with NumHub, including whether you visit our Website, submit a form, request information, download a resource, communicate with us, become a Customer, use our Services, or otherwise engage with us.

  1. Contact and business information. We may collect information such as your name, business email address, business phone number, company name, job title, mailing address, and other contact or business information you provide.
  2. Form, inquiry, and marketing information. We may collect information you submit through Website forms, demo requests, downloadable resource forms, product inquiries, event registrations, surveys, or other marketing and sales interactions. This may include your product interest, company information, communication preferences, and any message or information you choose to provide.
  3. Account and service information. If you are a Customer or use our Services, we may collect account information, user profile information, login or authentication information, service configuration information, product usage information, support history, and other information related to your account or use of the Services.
  4. Customer Information. In connection with providing the Services, we may collect, access, process, store, transmit, or receive Customer Information provided by or on behalf of a Customer, or made available to NumHub in connection with the Services.
  5. Payment and billing information. We may collect billing contact information, transaction records, payment history, account status, and payment method information needed to process payments, manage accounts, invoice Customers, and collect amounts owed. Payment information may be processed by NumHub or by third-party payment service providers acting on our behalf.
  6. Communications and support information. We may collect information when you communicate with us by email, phone, Website form, support request, meeting, or other channel. This may include the content of your communication, contact details, call or meeting details, support tickets, and related records.
  7. Website, device, and usage information. When you visit our Website or interact with our online content, we may collect information such as your IP address, browser type, device type, operating system, referring URL, pages viewed, links clicked, time spent on pages, form interactions, approximate location derived from IP address, and other information about your Website activity.
  8. Cookies, analytics, and advertising information. We may collect information through Cookies, Analytics and Advertising Technologies, and similar tools. This may include information about your browser, device, Website activity, marketing source, campaign interactions, ad interactions, and conversion activity.
  9. Information from Service Providers and Business Partners. We may receive information from Service Providers, Business Partners, advertising platforms, analytics providers, CRM and marketing platforms, payment processors, data providers, communications tools, and other third parties that support our business, marketing, sales, security, billing, or Services.
  10. Other information you provide. We may collect any other information you choose to provide to us, including information submitted through messages, attachments, documents, feedback, or other communications.

 

3. How We Collect Information

We collect Personal Information in the following ways:

  1. Directly from you. We collect information when you submit a form, request a demo, download a resource, subscribe to communications, contact us, make a payment, create or use an account, request support, or otherwise provide information to us.
  2. Through your use of the Website and Services. We collect information when you visit our Website, interact with our pages, use our Services, access an account, or communicate with us.
  3. Through Cookies and similar technologies. We collect information through Cookies, Analytics and Advertising Technologies, and similar tools, subject to your cookie preferences and applicable law.
  4. From Customers. If you interact with NumHub on behalf of a Customer, the Customer may provide information about you or make information available to us in connection with the Services.
  5. From Service Providers and Business Partners. We may receive information from third parties that support our business, marketing, analytics, advertising, payment processing, communications, customer relationship management, security, or Services.

 

4. How We Use Information

We may use Personal Information for the purposes described below:

  1. To provide and operate the Services. We use information to provide, maintain, administer, support, monitor, and improve the Services, including account management, product functionality, service configuration, customer support, and related business operations.
  2. To respond to requests and communicate with you. We use information to respond to inquiries, provide requested resources, schedule demos, answer questions, provide customer support, send administrative communications, and communicate about your account or use of the Services.
  3. For billing, payments, and account administration. We use information to process payments, manage accounts, send invoices, collect amounts owed, maintain transaction records, and administer customer relationships.
  4. For sales and marketing. We use information to communicate with Prospects and Customers about NumHub products, Services, resources, events, promotions, and related business opportunities, subject to applicable consent and opt-out requirements.
  5. For Website analytics and improvement. We use information to understand how visitors use our Website, measure Website performance, improve content, troubleshoot issues, and improve user experience.
  6. For advertising and campaign measurement. We use information to measure the effectiveness of our advertising campaigns, understand marketing source and attribution, track conversions, and support advertising and remarketing activities, subject to your cookie preferences and applicable law.
  7. For security, fraud prevention, and legal compliance. We use information to protect the security and integrity of our Website, Services, systems, and business; detect and prevent fraud, misuse, unauthorized activity, and illegal activity; enforce agreements; comply with legal obligations; and protect the rights, safety, and property of NumHub, our Customers, users, and others.
  8. For business operations. We use information for internal business purposes, including reporting, auditing, training, recordkeeping, contract administration, vendor management, compliance, and business planning.
  9. For other purposes with your consent. We may use information for other purposes where we have your consent or where otherwise permitted by applicable law.

 

5. Cookies, Analytics, and Advertising Technologies

We use Cookies and similar technologies to make our Website work, understand how visitors use our Website, improve our content and Services, measure marketing performance, and support advertising and campaign attribution.

Cookies and similar technologies may collect information such as your IP address, browser type, device information, pages visited, referring URLs, links clicked, interactions with our Website, campaign source information, and other usage data.

We may use third-party tools, including HubSpot, Google Analytics, Google Ads, and similar platforms, to help us analyze Website activity, manage Website forms and marketing communications, measure conversions, understand campaign effectiveness, and support advertising. These tools may use Cookies, pixels, tags, scripts, or similar technologies to collect information about your interactions with our Website and communications.

Google may use information collected through Google Analytics, Google Ads, and related services in accordance with Google’s own policies.

You can learn more about how Google uses information from sites or apps that use its services by reviewing Google’s explanation of how it uses information from sites or apps that use its services.

You can manage cookie preferences through our cookie banner and any cookie preference tools we make available. You may also control Cookies through your browser settings. If you disable Cookies, some features of our Website or Services may not function properly.

Where required by law, we obtain consent before using certain non-essential Cookies or Analytics and Advertising Technologies. Where required by applicable law, you may opt out of certain Analytics and Advertising Technologies, Targeted Advertising, or sale or sharing of Personal Information.

Our Website may also support or respond to certain browser-based privacy signals, such as Global Privacy Control, where required by applicable law or configured through our consent management tools.

 

6. How We Disclose or Share Information

We may disclose or share Personal Information as described below:

  1. Service Providers. We may disclose information to Service Providers that help us operate our business, Website, marketing, analytics, advertising, billing, payment processing, communications, customer relationship management, support, security, hosting, data storage, or Services.
  2. Business Partners. We may disclose information to Business Partners where necessary to offer, support, market, integrate, or deliver products, Services, or business opportunities, or where you request or authorize such disclosure.
  3. Payment processors and financial institutions. We may disclose payment and billing information to payment processors, banks, financial institutions, and related Service Providers to process payments, manage accounts, prevent fraud, and comply with applicable payment obligations.
  4. Analytics and advertising providers. We may disclose or make available Website, device, usage, advertising, and campaign information to analytics and advertising providers, including Google Analytics, Google Ads, HubSpot, and similar tools, to measure Website performance, analyze campaign effectiveness, attribute conversions, and support advertising. Certain disclosures may be considered a sale, sharing, or Targeted Advertising under some privacy laws, even when no money changes hands. Where required, we provide choices to opt out of such activities.
  5. Professional advisors. We may disclose information to attorneys, accountants, auditors, insurers, consultants, and other professional advisors.
  6. Legal, regulatory, and safety purposes. We may disclose information if we believe it is reasonably necessary to comply with applicable law, regulation, legal process, subpoena, court order, governmental request, or law enforcement request; to enforce our agreements; to protect our rights, property, or safety; to protect Customers, users, or others; or to detect, prevent, or address fraud, security, or technical issues.
  7. Business transactions. We may disclose information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, subject to applicable law and appropriate protections.
  8. With consent or at your direction. We may disclose information with your consent or at your direction.

 

7. Marketing Communications and Privacy Choices

We may send marketing communications to Customers, Prospects, and other business contacts where permitted by applicable law. These communications may include information about NumHub products, Services, resources, events, updates, and related business opportunities.

You may opt out of marketing emails at any time by using the unsubscribe link included in our marketing emails or by contacting us at orders@numhub.com. We may continue to send non-marketing communications, including transactional, administrative, billing, support, security, legal, or service-related communications.

Where required by applicable law, you may have the right to opt out of certain Targeted Advertising, sale or sharing of Personal Information, or other processing activities. You may exercise applicable opt-out rights through our cookie banner, any cookie preference tools we make available, or by contacting us at orders@numhub.com.

 

8. State, Regional, and International Privacy Rights

Depending on where you reside and subject to applicable law, you may have certain rights regarding your Personal Information. These rights may include the right to:

  1. Request access to or confirmation of the Personal Information we process about you.
  2. Request correction of inaccurate Personal Information.
  3. Request deletion of Personal Information, subject to applicable exceptions.
  4. Request a copy or portability of certain Personal Information.
  5. Opt out of certain processing activities, including Targeted Advertising, sale or sharing of Personal Information, or profiling in furtherance of decisions that produce legal or similarly significant effects, where applicable.
  6. Withdraw consent where processing is based on consent.
  7. Appeal a decision we make regarding a privacy request, where applicable.
  8. Not be discriminated against for exercising applicable privacy rights.

To submit a privacy request, please contact us using the information in the “Contact Us” section below or email us at orders@numhub.com.

We may need to verify your identity before fulfilling certain requests. If you submit a request on behalf of another person, we may require proof that you are authorized to act on that person’s behalf.

California residents. If the California Consumer Privacy Act, as amended, applies to NumHub or to your Personal Information, California residents may have the right to know what Personal Information we collect, use, disclose, sell, or share; the right to request deletion or correction; the right to opt out of the sale or sharing of Personal Information; the right to limit certain uses or disclosures of Sensitive Personal Information, where applicable; and the right not to be discriminated against for exercising CCPA rights.

We do not sell Personal Information for money. However, certain uses of Cookies, Analytics and Advertising Technologies, and advertising platforms may be considered a “sale” or “sharing” of Personal Information under California law. Where required, you may opt out through our cookie banner, any cookie preference tools we make available, or by contacting us at orders@numhub.com.

Oregon and other U.S. state privacy rights. Residents of Oregon and other states may have rights under applicable state privacy laws, including rights to access, correct, delete, obtain a copy of, or opt out of certain uses of Personal Information, including Targeted Advertising or sale of Personal Information, where applicable. We will honor applicable privacy rights and recognized opt-out preference signals where required by law.

EU/EEA, United Kingdom, and Switzerland. If you are located in the European Economic Area, United Kingdom, or Switzerland, and applicable data protection law applies, you may have rights to access, correct, delete, restrict, or object to certain processing of your Personal Information; request data portability; withdraw consent where processing is based on consent; and lodge a complaint with a supervisory authority.

Where applicable, our legal bases for processing Personal Information may include performance of a contract, our legitimate interests, compliance with legal obligations, consent, and other legal bases recognized under applicable law. Our legitimate interests may include providing and improving our Website and Services, responding to inquiries, supporting customers, securing our systems, conducting business operations, and marketing our products and Services to business contacts.

 

9. Sensitive Personal Information

We do not intentionally request or require Sensitive Personal Information through our general Website forms or marketing activities. Please do not submit sensitive information through our Website forms unless specifically requested or necessary for your interaction with us.

Depending on applicable law, Sensitive Personal Information may include information such as government identification numbers, financial account access credentials, precise geolocation, health information, biometric information, or information revealing racial or ethnic origin, religious beliefs, sexual orientation, or similar sensitive characteristics.

If we collect Sensitive Personal Information in connection with billing, payments, account security, legal compliance, or Services, we use it only as reasonably necessary for the purpose for which it was collected or as otherwise permitted by applicable law.

 

10. Data Retention

We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide the Services, maintain business records, comply with legal, tax, accounting, contractual, and regulatory obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business operations.

The length of time we retain information depends on factors such as the type of information, the purpose for which it was collected, the nature of our relationship with you or the applicable Customer, legal or contractual requirements, and whether retention is necessary for security, fraud prevention, dispute resolution, or compliance purposes.

When Personal Information is no longer needed, we will delete, deidentify, aggregate, or otherwise dispose of it in accordance with applicable law and our records retention practices.

 

11. Information Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect Personal Information and Customer Information from unauthorized access, use, disclosure, alteration, or destruction.

These safeguards may include access controls, authentication controls, physical security measures, network and application security, logging and monitoring, employee training, vendor management, data access restrictions, and other measures appropriate to the nature of the information and the risks involved.

We limit access to Customer Information to Authorized Employees and Authorized Persons who have a business need to access such information. Authorized Persons are expected to use information only as necessary to perform services for NumHub or on NumHub’s behalf and to protect information in accordance with applicable confidentiality or data protection obligations.

No method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted to or from our Website or Services. You are responsible for maintaining the confidentiality of your passwords, credentials, and account access information, and for using appropriate safeguards when accessing the Website or Services.

Except as otherwise specified in a written agreement, communications transmitted by email or other internet-based methods may not always be encrypted or secure. You should use caution when sending confidential or sensitive information electronically.

 

12. Customer Service Data and Communications Data

NumHub provides a variety of telecom related services, including but not limited to Telephone Number Management, Brand Management and Number Portability.

NumHub does not monitor, edit, or disclose the contents of customer communications except as necessary to provide the Services, troubleshoot or support the Services, comply with applicable law, enforce agreements, protect the rights or safety of NumHub, Customers, users, or others, or as otherwise permitted by applicable agreement or law.

NumHub may use Customer Information to investigate, detect, prevent, or address potentially unlawful activity, fraud, security threats, abuse of Services, network threats, or activity that violates applicable agreements, policies, or laws.

Customer is responsible for the content, dialing, routing, transmission patterns, and use of the Services by Customer and its users, representatives, agents, and end users. NumHub may use legally available means to help prevent use of the Services for unlawful purposes, including unsolicited communications, abuse, fraud, harassment, or other improper use.

Unless expressly agreed in writing, NumHub is not acting as a business associate or subcontractor under the Health Insurance Portability and Accountability Act or related healthcare privacy laws.

 

13. Legal Requests and Required Disclosures

We may preserve, access, use, or disclose information, including Personal Information and Customer Information, if we believe that doing so is reasonably necessary to comply with applicable law, regulation, legal process, subpoena, court order, warrant, governmental request, or law enforcement request.

We may also preserve, access, use, or disclose information when we have a good faith belief that it is necessary to detect, prevent, investigate, or address fraud, security threats, illegal activity, abuse of the Services, violations of agreements or policies, or threats to the rights, property, or safety of NumHub, Customers, users, or others.

Where appropriate and legally permitted, NumHub may notify the applicable Customer of legal requests involving Customer Information. However, NumHub may be prohibited from providing notice or may determine that notice is not appropriate based on legal requirements, security concerns, emergency circumstances, or the nature of the request.

 

14. Security Breach Procedures

If NumHub determines that Customer Information or Personal Information has been subject to a Security Breach, NumHub will investigate the Security Breach and take reasonable steps to identify its nature, scope, and root cause, mitigate potential harm, and help prevent recurrence.

NumHub will provide notices of Security Breaches as required by applicable law and, where applicable, by written agreement with the affected Customer. Security Breach notices may be provided by email, mail, telephone, or other legally permitted method.

As information becomes available, NumHub may provide affected Customers or individuals with information regarding the nature of the Security Breach, the categories of information involved, measures taken or planned in response, and other information required by applicable law or agreement.

NumHub may delay or modify notice where permitted or required by law, including where necessary to support law enforcement, determine the scope of the Security Breach, restore system integrity, or prevent further unauthorized activity.

 

15. Third-Party Websites, Links, and Embedded Content

Our Website may contain links to third-party websites, resources, services, social media platforms, embedded content, or third-party tools. These third-party websites and services are not operated or controlled by NumHub.

Third parties may collect information about you, use Cookies or similar technologies, track your interactions, or process information according to their own privacy policies and terms. We are not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policies and terms of any third-party websites or services you access.

 

16. Children’s Privacy

Our Website and Services are intended for business users and are not directed to children. We do not knowingly collect Personal Information from children under the age of 13, or under the age required by applicable law, without appropriate consent.

If you believe that a child has provided Personal Information to us, please contact us using the information in the “Contact Us” section below, and we will take appropriate steps to delete such information where required by applicable law.

 

17. International Transfers

NumHub is based in the United States. If you access our Website or Services from outside the United States, your information may be collected, processed, stored, or transferred in the United States or other jurisdictions where we, our Service Providers, or Business Partners operate.

The privacy and data protection laws in these jurisdictions may differ from the laws in your location. Where required by applicable law, we use appropriate safeguards for cross-border transfers of Personal Information.

 

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.

When we update this Privacy Policy, we will revise the “Last Updated” date above. We may also provide additional notice of material changes where required by applicable law or where we determine that additional notice is appropriate.

The updated Privacy Policy will apply to your use of the Website and Services after it is posted, subject to applicable law.

 

19. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or NumHub’s privacy practices, you may contact us at:

Porting.com LLC d/b/a NumHub
9450 SW Gemini Dr PMB 99633
Beaverton, OR 97008

Phone: 1-800-737-7674
Email: orders@numhub.com

 

20. Related Agreements

Your use of the Website, products, and Services may also be governed by our SaaS Agreement, master services agreement, order form, customer agreement, service agreement, or other written agreement with NumHub, as applicable.