Product Support
Please see the support resources page.
All product technical support and inquiries are handled using the Forums. We do our best to
answer all questions posted within 1 business day. You may also use the Forums to solicit help or
advice from other users. Note that the Forums are searchable. Please search first to make sure
that your question has not already been answered.
If you are contacting us about a Presentation crash and you received a message with a .mdmp file,
please see the Error Report Form.
Web Site or Licensing Problems
If you are having problems with any of the features of this website, your website account, or
activating/deactivating Presentation that are not answered in the FAQs, send a message to
the webmaster here.
Submit a Lost Activation Recovery Request if one of the following applies to you:
- The deactivation code was rejected by our web site
- A computer was damaged resulting in the loss of an activation, but has been fixed.
- A computer was lost, stolen, or damaged and will not be fixed.
Business, Sales, or Account Management
You may send us an email concerning orders, sales, or business matters that are not addressed in
the FAQs by clicking
here.
If you are a purchasing agent trying to place an order for an end user that already has an account,
please fill out the purchase enquiry form.
Jobs at NBS
See the Jobs page.
Company Information
NBS is located in the San Francisco Bay Area
Neurobehavioral Systems, Inc.
2093 Addison Street, Suite 215
Berkeley, CA 94704-1151
510-527-9231 (We do not provide technical support by phone.)
EIN (Federal Tax ID Number): 94-3364973
Sales contact: Nate Whitehill-Nigl
NBS is a small business (under 100 employees).
Our Financial Conflict of Interest (FCOI) policy may be found here.