About myHenner
myHenner: the health app specially designed for Henner insured members abroad. Make your health easier with myHenner. Designed as a day-to-day partner for your health, the secure myHenner app simplifies all your...
myHenner: the health app specially designed for Henner insured members abroad. Make your health easier with myHenner. Designed as a day-to-day partner for your health, the secure myHenner app simplifies all your procedures and allows you to easily manage your policy in total autonomy: - Access and download your HennerPass, even when you're offline, and share it with a healthcare professional or one of your beneficiaries in just a few clicks. - Request a reimbursement and send photos of your invoices. - Track all your requests in real time and check if any action is required on your part. - View your reimbursements and download your statements in order to better understand the breakdown between the reimbursement from your supplementary insurance and your co-payment. - Access the details of your policy: your beneficiaries, coverage, documents, etc. - Submit a pre-hospital agreement request in just a few clicks. - Place requests for supporting documents and certificates. - Chat with your client services team directly through the secure messaging system of your app. - Discover the additional services made available to you*: healthcare network, dedicated prevention website, etc. - Find a healthcare professional around the world and benefit from preferential rates with the Henner healthcare network. Rest assured of our commitment to supporting you on a daily basis. Please don't hesitate to contact us should you have any questions or suggestions regarding the myHenner app. Feel free to send us an email at
[email protected] *depending on the eligibility conditions of your policy.
Version History This new version includes the following new features: - Improved reimbursement reporting As always, feel free to share your feedback and suggestions with us here
[email protected]. 5.8.1 Mar 5 This new version includes the following new features: - Improved reimbursement reporting As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 5.8.0 Jan 15 This new version includes the following new features: - Application improvements As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 5.7.3 12/17/2025 This new version includes the following new features: - Application improvements As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 5.7.2 12/03/2025 In this new version, discover the following updates: • Online viewing and payment of contribution calls (depending on your eligibility) • Technical optimizations and improvements As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 5.7.1 11/20/2025 n this new version, discover the following updates: • Online viewing and payment of contribution calls (depending on your eligibility) • Technical optimizations and improvements As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 5.7.0 11/20/2025 In this new version, discover the following updates: • Digital accessibility: display of audit results • Technical optimizations and improvements As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 5.6.1 11/03/2025 In this new version, discover the following updates: • Digital accessibility: display of audit results • Technical optimizations and improvements As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 5.6.0 10/29/2025 This new version includes the following new features: - Application improvements As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 5.5.0 10/15/2025 This new version includes the following new features: - Application improvements As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 5.4.2 09/25/2025 This new version includes the following new features: - Application improvements As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 5.4.1 09/04/2025 This new version includes the following new features: - Simplified login with the new Face ID/Touch ID login screen - Technical and graphic improvements As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 5.4.0 06/30/2025 New ! Discover our new contact forms Designed to facilitate your experience and simplify your procedures on your mobile app, it enables you to send a completed quote to your Client Services Team or request information. As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 5.3.1 05/22/2025 New ! Discover our new contact forms Designed to facilitate your experience and simplify your procedures on your mobile app, it enables you to send a completed quote to your Client Services Team or request information. As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 5.3.0 05/21/2025 This new version includes: - Possibility of filtering your reimbursements and claims - A new form for adding beneficiaries* - Technical, graphic and accessibility improvements *subject to eligibility As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 5.2.0 04/14/2025 This new version includes the following new features: - Technical improvements As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 5.1.1 03/31/2025 This new version includes the following new features: - Technical and graphic improvements As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 5.1.0 02/18/2025 This new version includes the following new features: - Application improvements As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 5.0.4 01/10/2025 This new version includes the following new features: - Application improvements As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 5.0.3 01/08/2025 Enjoy a smoother experience with the new myHenner app! You'll find all the services our members love right on the home page of your app, accessible with just 1 click: • Membership card (also available offline*) • Access to your medical network to search for healthcare providers under the direct billing agreement by specialty and/or location • Requesting a refund by simply sending a photo • Tracking of your reimbursements with the status of each clearly indicated (reimbursed, in process, pending documents) • Sending a direct message to your client services team • And even more! Rest assured of our commitment to supporting you on a daily basis. Please don't hesitate to contact us should you have any questions or suggestions regarding the myHenner app. Feel free to send us an email at
[email protected] 5.0.2 12/08/2024 Enjoy a smoother experience with the new myHenner app! You'll find all the services our members love right on the home page of your app, accessible with just 1 click: • Membership card (also available offline*) • Access to your medical network to search for healthcare providers under the direct billing agreement by specialty and/or location • Requesting a refund by simply sending a photo • Tracking of your reimbursements with the status of each clearly indicated (reimbursed, in process, pending documents) • Sending a direct message to your client services team • And even more! 5.0.1 12/05/2024 Enjoy a smoother experience with the new myHenner app! You'll find all the services our members love right on the home page of your app, accessible with just 1 click: • Membership card (also available offline*) • Access to your medical network to search for healthcare providers under the direct billing agreement by specialty and/or location • Requesting a refund by simply sending a photo • Tracking of your reimbursements with the status of each clearly indicated (reimbursed, in process, pending documents) • Sending a direct message to your client services team • And even more! 5.0.0 12/04/2024 This new version includes the following new features: - Application improvements As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 4.2.4 10/11/2024 This new version includes the following new features: - Application improvements As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 4.2.3 07/18/2024 This new version includes the following new features: - Application improvements As always, feel free to share your feedback and suggestions with us here
[email protected]. With your help, the mobile app will continue to evolve and better meet your needs 4.2.2 05/17/2024
