About My Bupa Latin America
My Bupa Latin America gives you access to manage all the benefits and features that Bupa Global Latin America offers you as a client from your mobile device. It also gives you access to all Digital services. From the My...
My Bupa Latin America gives you access to manage all the benefits and features that Bupa Global Latin America offers you as a client from your mobile device. It also gives you access to all Digital services. From the My Bupa App, both Bupa agents and clients will be able to: Update the overall user experience New dashboard with access to key indicators Simplified view of all processes from: My Policy Access to policy change history Access to interactions in policy changes Reimbursement process with a reduced process to 4 steps Ability to save an unfinished reimbursement (Draft) Ability to copy a completed reimbursement (Copy Reimbursement) Viewing of uploaded documents in all processes Access to deductible usage Portfolio change Access to the world’s largest health provider network. Additionally, through the App, you can enjoy all of Digital Services, which include: Video Consultations that will allow you to access a specialist in 30 seconds or less from the moment you request it. 24/7 Medical Consultations Prescriptions (in more than 12 countries) From anywhere in the world Access to Nutrition and Healthy Mind programs Health and vital signs monitoring services Among others... In the App we request the following permissions: Location: For Digital services Camera: To conduct video consultations Microphone: To conduct video consultations Your daily activity will be automatically incorporated from the following applications: Apple Health, Google Fit, Garmin, Polar, Strava Other required data to enable proper use of the App. Digital services (Healthy Mind, Video Consultation, Connected Health, Health Programs and Vital Signs Measurement) will not be available to users in the USA territory. Vital Signs Measurement services do not replace the clinical judgment of a healthcare professional. This service is intended to enhance your understanding of general wellness and does not diagnose, treat, mitigate, or prevent any disease, symptom, disorder, or abnormal physical condition. Consult a healthcare professional or emergency services if you believe you may have a medical problem. The physical devices integrated into this application have obtained the "CE Mark" accreditation and comply with current European Union regulations regarding medical products.
Version History $1 USD fee Medical folder 9.5.1 Mar 25 What's new at My Bupa Latin America New: Add your card from the Payments module You can now add your card directly from the Payments module, making your transactions faster and more secure. Enhancement: Multiple document view in Preauthorizations You can now view multiple documents associated with your request within the Preauthorizations module. Your health and that of your family, always in good hands. 9.4.7 Mar 10 What's new at My Bupa Latin America New Pediatrics specialty at Blua: schedule virtual appointments for your children (Available in Ecuador Only) Your health and that of your family, always in good hands. 9.3.4 11/05/2025 New update available! Now in our app you can: Check your appointment history View your next appointment card on the dashboard Download all your policy cards 9.1.6 10/09/2025 News card for insured on the dashboard Agreement for minors in video consultation and symptom checker Adjustment to the insured members view Method enabled in Ecuador to add debit account for automatic payment BLUA restrictions 9.0.35 05/26/2025 This release includes only bug fixes to the redirect functionalities. 9.0.23 04/21/2025 New in this version: A new interface for My Bupa (Easier and more intuitive navigation). The process of requesting reimbursements has been optimized, reduced to four steps. It is also possible to create a draft reimbursement request or make duplicates, making the process more agile. Bupa Agents can also access the application using their agent/agency credentials. 8.0.35 08/29/2024 En esta versión encontrarás: - Solución de errores y mejoras en la estabilidad de la aplicación 7.6.1 12/08/2023 Bug fixes in the Connected Health functionality. 7.5.1 02/13/2023 The following functionalities are included: - Health monitoring: functionality that provides health data from different health platforms to share to the user to improve his health. - Digital account deletion: according to requirements, an account deletion process is included (https://developer.apple.com/support/offering-account-deletion-in-your-app). Since this app belongs to a highly regulated health insurance company, direct contact with the Customer Service team is required, as indicated in the first question of the FAQ. 7.4.6 11/15/2022 Now through My Bupa Latin America you can access Monitor your Health services and have our specialists help you reach your goals. 7.4.5 11/11/2022 My Bupa Latin America gives you access to your Bupa Latin America membership benefits and much more. You will be able to enjoy many more services and tools such as: - Access to Mental Wellness and Video Consultation services that will give you access to a health specialist whenever you need it. - Detailed information about your policy and access to their insurance card. - Manage your reimbursements and authorizations through our online portal in an agile and easy way. - Access to the world's largest network of healthcare providers. - Contact us anywhere in the world. 7.3.4 06/21/2022 My Bupa Latin America gives you access to your Bupa Latin America membership benefits and much more, such as an innovative way to monitor your vital signs. Thanks to a technology called Transdermal Optical Imaging, our app processes almost imperceptible changes in facial blood flow from videos captured through our Vital Signs function with the front camera of any Smartphone. In addition, you will be able to enjoy many more services and tools such as: - Access to Mental Wellness and Video Consultation services that will give you access to a health specialist whenever you need it. - Detailed information about your policy and access to their insurance card. - Manage your reimbursements and authorizations through our online portal in an agile and easy way. - Access to the world's largest network of healthcare providers. - Contact us anywhere in the world. Mental Wellness, Video Consultation and Vital Signs measurement services will not be available for users located in the USA. Vital Signs measurement services is not a substitute for the clinical judgment of a health care professional. This service is intended to improve your awareness of general wellness and does not diagnose, treat, mitigate or prevent any disease, symptom, disorder or abnormal physical state. Consult with a health care professional or emergency services if you believe you may have a medical issue. 7.1.18 02/03/2022 My Bupa Latin America gives you access to your Bupa Latin America membership benefits and much more, such as an innovative way to monitor your vital signs. Thanks to a technology called Transdermal Optical Imaging, our app processes almost imperceptible changes in facial blood flow from videos captured through our Vital Signs function with the front camera of any Smartphone. In addition, you will be able to enjoy many more services and tools such as: - Access to Mental Wellness and Video Consultation services that will give you access to a health specialist whenever you need it. - Detailed information about your policy and access to their insurance card. - Manage your reimbursements and authorizations through our online portal in an agile and easy way. - Access to the world's largest network of healthcare providers. - Contact us anywhere in the world. Mental Wellness, Video Consultation and Vital Signs measurement services will not be available for users located in the USA. Vital Signs measurement services is not a substitute for the clinical judgment of a health care professional. This service is intended to improve your awareness of general wellness and does not diagnose, treat, mitigate or prevent any disease, symptom, disorder or abnormal physical state. Consult with a health care professional or emergency services if you believe you may have a medical issue. 7.1.9 11/17/2021 My Bupa Latin America gives you access to your Bupa Latin America membership benefits and much more, such as an innovative way to monitor your vital signs. Thanks to a technology called Transdermal Optical Imaging, our app processes almost imperceptible changes in facial blood flow from videos captured through our Vital Signs function with the front camera of any Smartphone. In addition, you will be able to enjoy many more services and tools such as: - Access to Mental Wellness and Video Consultation services that provide medical care whenever you need it. - Detailed information about your policy and access to their insurance card. - Manage your reimbursements and authorizations through our online portal in an agile and easy way. - Access to the world's largest network of healthcare providers. - Contact us anywhere in the world. 7.1.8 11/07/2021 My Bupa Latin America gives you access to your Bupa Latin America membership benefits and much more, such as an innovative way to monitor your vital signs. Thanks to a technology called Transdermal Optical Imaging, our app processes almost imperceptible changes in facial blood flow from videos captured through our Vital Signs function with the front camera of any Smartphone. In addition, you will be able to enjoy many more services and tools such as: - Access to Mental Wellness and Video Consultation services that provide medical care whenever you need it. - Detailed information about your policy and access to their insurance card. - Manage your reimbursements and authorizations through our online portal in an agile and easy way. - Access to the world's largest network of healthcare providers. - Contact us anywhere in the world. 7.1.7 11/04/2021 Members of Bupa Latin America can now make a video call with a doctor or psychologist through the Virtual Care option. 6.0.1 02/17/2021 New App Icon Localized Facility Finder 5.1 02/14/2017 -New Design and Enhanced user experience. -Support for new businesses. -Registration feature. 5.0 01/31/2017 Ability to submit new claims Bug fixes 4.1 01/21/2016 Support for iOS 9.2 Completely new interface design Ability to check claim status Facility finder 4.0 01/17/2016 * New cards added * Bug Fixes 2.1 03/03/2015 New look and feel. iPhone 6 and 6 Plus support. GeoBlue cards now available (where applicable). 2.0 01/04/2015 Bug Fixes 1.2 06/03/2013 1. Added spanish language support. 2. Optimized to support the iPhone 5 3. Improved sign in user experience 4. Added new register feature 5. Added and updated Bupa Mexico, Corporate and UHC cards 6. Updated contact information for Mexico and added additional contact numbers. 7. Added feature that allows switching to other apps such as MMS or Email without losing sign-in session for up to 1 minute. 8. General bug fixes and performance enhancements. 1.1 05/20/2013
Previous Versions
Here you can find the changelog of My Bupa Latin America since it was posted on our website on 2016-10-15 09:02:38.
The latest version is 9.5.1 and it was updated on 2026-06-13 00:09:50. See below the changes in each version.
My Bupa Latin America version 9.5.1
Updated At: 2026-06-13
Changes: Version History $1 USD fee
Medical folder 9.5.1 Mar 25 What's new at My Bupa Latin America
New: Add your card from the Payments module
You can now add your card directly from the Payments module, making your transactions faster and more secure.
Enhancement: Multiple document view in Preauthorizations
You can now view multiple documents associated with your request within the Preauthorizations module.
Your health and that of your family, always in good hands. 9.4.7 Mar 10 What's new at My Bupa Latin America
New Pediatrics specialty at Blua: schedule virtual appointments for your children (Available in Ecuador Only)
Your health and that of your family, always in good hands. 9.3.4 11/05/2025 New update available!
Now in our app you can:
Check your appointment history
View your next appointment card on the dashboard
Download all your policy cards 9.1.6 10/09/2025 News card for insured on the dashboard
Agreement for minors in video consultation and symptom checker
Adjustment to the insured members view
Method enabled in Ecuador to add debit account for automatic payment
BLUA restrictions 9.0.35 05/26/2025 This release includes only bug fixes to the redirect functionalities. 9.0.23 04/21/2025 New in this version:
A new interface for My Bupa (Easier and more intuitive navigation).
The process of requesting reimbursements has been optimized, reduced to four steps. It is also possible to create a draft reimbursement request or make duplicates, making the process more agile.
Bupa Agents can also access the application using their agent/agency credentials. 8.0.35 08/29/2024 En esta versión encontrarás:
- Solución de errores y mejoras en la estabilidad de la aplicación 7.6.1 12/08/2023 Bug fixes in the Connected Health functionality. 7.5.1 02/13/2023 The following functionalities are included:
- Health monitoring: functionality that provides health data from different health platforms to share to the user to improve his health.
- Digital account deletion: according to requirements, an account deletion process is included (https://developer.apple.com/support/offering-account-deletion-in-your-app). Since this app belongs to a highly regulated health insurance company, direct contact with the Customer Service team is required, as indicated in the first question of the FAQ. 7.4.6 11/15/2022 Now through My Bupa Latin America you can access Monitor your Health services and have our specialists help you reach your goals. 7.4.5 11/11/2022 My Bupa Latin America gives you access to your Bupa Latin America membership benefits and much more.
You will be able to enjoy many more services and tools such as:
- Access to Mental Wellness and Video Consultation services that will give you access to a health specialist whenever you need it.
- Detailed information about your policy and access to their insurance card.
- Manage your reimbursements and authorizations through our online portal in an agile and easy way.
- Access to the world's largest network of healthcare providers.
- Contact us anywhere in the world. 7.3.4 06/21/2022 My Bupa Latin America gives you access to your Bupa Latin America membership benefits and much more, such as an innovative way to monitor your vital signs.
Thanks to a technology called Transdermal Optical Imaging, our app processes almost imperceptible changes in facial blood flow from videos captured through our Vital Signs function with the front camera of any Smartphone.
In addition, you will be able to enjoy many more services and tools such as:
- Access to Mental Wellness and Video Consultation services that will give you access to a health specialist whenever you need it.
- Detailed information about your policy and access to their insurance card.
- Manage your reimbursements and authorizations through our online portal in an agile and easy way.
- Access to the world's largest network of healthcare providers.
- Contact us anywhere in the world.
Mental Wellness, Video Consultation and Vital Signs measurement services will not be available for users located in the USA.
Vital Signs measurement services is not a substitute for the clinical judgment of a health care professional. This service is intended to improve your awareness of general wellness and does not diagnose, treat, mitigate or prevent any disease, symptom, disorder or abnormal physical state. Consult with a health care professional or emergency services if you believe you may have a medical issue. 7.1.18 02/03/2022 My Bupa Latin America gives you access to your Bupa Latin America membership benefits and much more, such as an innovative way to monitor your vital signs.
Thanks to a technology called Transdermal Optical Imaging, our app processes almost imperceptible changes in facial blood flow from videos captured through our Vital Signs function with the front camera of any Smartphone.
In addition, you will be able to enjoy many more services and tools such as:
- Access to Mental Wellness and Video Consultation services that will give you access to a health specialist whenever you need it.
- Detailed information about your policy and access to their insurance card.
- Manage your reimbursements and authorizations through our online portal in an agile and easy way.
- Access to the world's largest network of healthcare providers.
- Contact us anywhere in the world.
Mental Wellness, Video Consultation and Vital Signs measurement services will not be available for users located in the USA.
Vital Signs measurement services is not a substitute for the clinical judgment of a health care professional. This service is intended to improve your awareness of general wellness and does not diagnose, treat, mitigate or prevent any disease, symptom, disorder or abnormal physical state. Consult with a health care professional or emergency services if you believe you may have a medical issue. 7.1.9 11/17/2021 My Bupa Latin America gives you access to your Bupa Latin America membership benefits and much more, such as an innovative way to monitor your vital signs.
Thanks to a technology called Transdermal Optical Imaging, our app processes almost imperceptible changes in facial blood flow from videos captured through our Vital Signs function with the front camera of any Smartphone.
In addition, you will be able to enjoy many more services and tools such as:
- Access to Mental Wellness and Video Consultation services that provide medical care whenever you need it.
- Detailed information about your policy and access to their insurance card.
- Manage your reimbursements and authorizations through our online portal in an agile and easy way.
- Access to the world's largest network of healthcare providers.
- Contact us anywhere in the world. 7.1.8 11/07/2021 My Bupa Latin America gives you access to your Bupa Latin America membership benefits and much more, such as an innovative way to monitor your vital signs.
Thanks to a technology called Transdermal Optical Imaging, our app processes almost imperceptible changes in facial blood flow from videos captured through our Vital Signs function with the front camera of any Smartphone.
In addition, you will be able to enjoy many more services and tools such as:
- Access to Mental Wellness and Video Consultation services that provide medical care whenever you need it.
- Detailed information about your policy and access to their insurance card.
- Manage your reimbursements and authorizations through our online portal in an agile and easy way.
- Access to the world's largest network of healthcare providers.
- Contact us anywhere in the world. 7.1.7 11/04/2021 Members of Bupa Latin America can now make a video call with a doctor or psychologist through the Virtual Care option. 6.0.1 02/17/2021 New App Icon
Localized Facility Finder 5.1 02/14/2017 -New Design and Enhanced user experience.
-Support for new businesses.
-Registration feature. 5.0 01/31/2017 Ability to submit new claims
Bug fixes 4.1 01/21/2016 Support for iOS 9.2
Completely new interface design
Ability to check claim status
Facility finder 4.0 01/17/2016 * New cards added
* Bug Fixes 2.1 03/03/2015 New look and feel.
iPhone 6 and 6 Plus support.
GeoBlue cards now available (where applicable). 2.0 01/04/2015 Bug Fixes 1.2 06/03/2013 1. Added spanish language support.
2. Optimized to support the iPhone 5
3. Improved sign in user experience
4. Added new register feature
5. Added and updated Bupa Mexico, Corporate and UHC cards
6. Updated contact information for Mexico and added additional contact numbers.
7. Added feature that allows switching to other apps such as MMS or Email without losing sign-in session for up to 1 minute.
8. General bug fixes and performance enhancements. 1.1 05/20/2013
My Bupa Latin America version 9.4.7
Updated At: 2026-03-10
Changes: What's new at My Bupa Latin America
New: Add your card from the Payments module
You can now add your card directly from the Payments module, making your transactions faster and more secure.
Enhancement: Multiple document view in Preauthorizations
You can now view multiple documents associated with your request within the Preauthorizations module.
Your health and that of your family, always in good hands.
My Bupa Latin America version 9.3.4
Updated At: 2025-11-05
Changes: What's new at My Bupa Latin America
New Pediatrics specialty at Blua: schedule virtual appointments for your children (Available in Ecuador Only)
Your health and that of your family, always in good hands.
My Bupa Latin America version 9.0.35
Updated At: 2025-05-26
Changes: May 26, 2025
Version 9.0.35
News card for insured on the dashboard
Agreement for minors in video consultation and symptom checker
Adjustment to the insured members view
Method enabled in Ecuador to add debit account for automatic payment
BLUA restrictions
My Bupa Latin America version 9.0.23
Updated At: 2025-04-21
Changes: Apr 21, 2025
Version 9.0.23
This release includes only bug fixes to the redirect functionalities.
My Bupa Latin America version 8.0.35
Updated At: 2024-08-29
Changes: Aug 29, 2024
Version 8.0.35
New in this version:
A new interface for My Bupa (Easier and more intuitive navigation).
The process of requesting reimbursements has been optimized, reduced to four steps. It is also possible to create a draft reimbursement request or make duplicates, making the process more agile.
Bupa Agents can also access the application using their agent/agency credentials.
My Bupa Latin America version 7.6.1
Updated At: 2023-12-08
Changes: Dec 8, 2023
Version 7.6.1
En esta versión encontrarás:
- Solución de errores y mejoras en la estabilidad de la aplicación
My Bupa Latin America version 7.5.1
Updated At: 2023-02-13
Changes: Feb 13, 2023
Version 7.5.1
Bug fixes in the Connected Health functionality.
My Bupa Latin America version 4.1
Updated At: 2013-01-24
Disclaimer
Official App Store Link
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