My Trimble Protected 8.7.2 - App Store

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About My Trimble Protected

The My Trimble Protected (MTP) mobile app enables Trimble dealers to efficiently manage product support and service issues remotely. Field technicians can initiate support requests and attach high-resolution images and...

The My Trimble Protected (MTP) mobile app enables Trimble dealers to efficiently manage product support and service issues remotely. Field technicians can initiate support requests and attach high-resolution images and videos, providing Trimble support with a clear understanding of the issue. MTP facilitates real-time communication with Trimble experts, accelerating problem resolution. The MTP Mobile app key features: Effortless Case Creation: Technicians can quickly create detailed support cases for their dealership and customers directly from mobile devices, capturing all necessary information upfront. Rich Media Attachments: Seamlessly attaching images and videos to support cases adds crucial context, enabling quicker issue diagnosis and targeted guidance, minimizing follow-up and site visits. Real-Time Communication: MTP facilitates direct, real-time communication between field technicians and support specialists via active support cases, enabling efficient troubleshooting, faster diagnoses, and effective solutions. Proactive Notifications: Users are promptly notified about the status of their support and service cases, allowing them to stay updated and take necessary actions.

Version History Bug Fixes 8.7.2 09/05/2025 Bug fixes 8.7.1 08/29/2025 Real-Time Communication: MTP facilitates direct, real-time communication between field technicians and support specialists via active support cases, enabling efficient troubleshooting, faster diagnoses, and effective solutions. Proactive Notifications: Users are promptly notified about the status of their support and service cases, allowing them to stay updated and take necessary actions. 8.7.0 07/29/2025 Bug fixes 8.6.0 04/26/2023 Bug fixes. 8.5.9 02/15/2023 Bug fixes. 8.5.8 11/29/2022 Bug fixes. 8.5.7 11/22/2022 Failure category field changes in the support portal Removed Service Providers search in MTP application, instead redirected to service repair locator web page. 8.5.6 11/07/2022 Automatic logout. Security Headers. 8.5.5 06/25/2022 Bug fixes. 8.5.4 02/24/2022 Bug fixes 8.5.3 11/17/2021 Added TPP administration request type. Removed certified trainers from locator. 8.5.2 09/15/2021 -Bug fixes. 8.5.1 05/26/2021 - Bug Fixes 8.5.0 05/19/2021 -Bug fixes 8.4.0 03/31/2021 - Bug Fixes 8.3.0 02/09/2021 - Bug Fixes 8.2.2 08/20/2020 - Bug fixes 8.2.0 06/15/2020 - Bug Fixes 8.1.1 03/24/2020 Support & Service changes Bug fixes. 8.1.0 02/17/2020 Source value updated in the Support ticket. UI Change in Locator. 8.0.9 11/05/2019 MTP Mobile app Release to make it compatible with Web MTP 3.4 Release. Introducing Priority(High,Medium,Low) field as part of support and service portal for Support Request Type. 8.0.8 02/21/2019 MTP Mobile app Release to make it compatible with Web MTP 3.3 Release. Introducing Sales Dealer Concept for Trimble Direct Customers. Minor enhancements and fixes. 8.0.7 10/02/2018 Changes for Vision link part number in the MTP Support & Service functionality. 8.0.6 08/04/2018 User Authentication change. 8.0.5 05/17/2018

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Previous Versions

Here you can find the changelog of My Trimble Protected since it was posted on our website on 2023-08-02 18:58:47. The latest version is 8.7.2 and it was updated on 2026-06-10 17:36:41. See below the changes in each version.

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