Mural

Open Mural when you need a shared canvas to move ideas from scattered notes to actionable plans. Start with a blank board or choose a template for brainstorming, mapping, or planning. Invite your team and turn on facilitator tools: set a timer, enable private mode so people add stickies without bias, then run a quick vote to surface top themes. Drag sticky notes, sketch connections, drop icons, and cluster by color or tags. As people type together in real time, you can frame sections, create an agenda outline, and keep the group focused.

For customer work, build a journey map or empathy map and pull in research from docs, images, and links. Ask teammates to paste raw findings, then use affinity clustering to group insights. Convert clusters into hypotheses, capture assumptions in a risk grid, and link them to next steps. Add callouts for jobs-to-be-done, attach comments for discussion, and @mention owners. Turn key items into tasks with due dates, and send updates to your chat tool or project tracker through integrations. Export a snapshot for stakeholders or share a view-only link.

When running agile ceremonies, keep everything on one board. Create a backlog area, a prioritization matrix, and a sprint plan with swimlanes. During refinement, teammates add user stories, estimate with dot voting or planning poker templates, and flag dependencies with connectors. For retrospectives, use prompts, collect feedback anonymously in private mode, then reveal and group themes. Push committed work to Jira or Azure DevOps, sync status back, and track progress with simple counters or tags. Use version history and superlock to protect final sections.

Facilitators can host remote workshops end-to-end. Start with a quick icebreaker, split the board into small-group zones, and use summon to bring everyone back for share-outs. Keep audio/video in your meeting tool or start Mural’s built‑in call for short huddles. Capture decisions with a decision tree or RACI, assign owners, and publish a follow‑up board for training or onboarding. Shared workspaces keep programs organized by team or project, while permissions and enterprise controls keep content secure and compliant—so distributed teams can deliver outcomes without travel.