Frequently Asked Questions

Frequently Asked Questions

Provider FAQs


Why get listed on Moonfruit?

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Moonfruit is a trusted site for businesses looking for your services. Getting listed will help your business to attract leads and get more traffic to your site. We also have premium options for companies who would like more visibility and extra customer service.

How do I get listed on Moonfruit?

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Fill out our short application form here: https://moonfruit.com/sign-up. Our team will review your application and contact you to ensure you meet our quality standards. Once approved, your profile will go live, making your agency visible to businesses actively searching for your services.

How do I add or change information on my profile?

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Email [email protected] with your changes. One of our team members will review and make your requested changes.

How do prospects/potential clients find my profile?

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You can be found through organic search, as Moonfruit shows up in most Google searches when a searcher is looking for digital marketing services. Leads can also find your profile on Moonfruit by filtering their search by service and /or location when they are on our website.

What types of service providers can be featured on Moonfruit?

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We specialize in digital marketing service providers in the U.S. and worldwide. We plan to expand into other industries in the future, but our current focus is on digital marketing. Digital includes (but is not limited to) SEO, SEM, SMA, SMM, video, graphic design, content, PR, CRO, web development, influencer marketing, and Amazon marketing. If you aren’t sure whether you fit the category, please reach out to [email protected] and we will work with you to determine whether you’re a fit.

Is the link on my profile a “follow” link?

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No, the “Visit Website” button that links to your company’s website is not a follow link. Reach out to [email protected] if you would like to talk about different options to enhance your company profile.

How can I improve my ranking?

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Moonfruit uses multiple factors to rank companies, including client reviews, awards and recognition, services offered, the type and quality of clients a company works with, and more. Reach out to [email protected] if you would like to talk about different options to enhance your company profile and increase your ranking.

 

Consumer (Buyer) FAQs


How does Moonfruit evaluate companies?

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We use a proprietary ranking algorithm to compare companies against their competitors in specific industries and locations. Some of the important criteria of the rankings include:

  1. Client reviews: looking at quantity, quality, recency, and company responses
  2. Awards and recognition: looking at market presence and industry recognition
  3. Services: the different services the company offers
  4. A company’s experience: looking at type and quality of clients the company works with and case studies that demonstrate the company’s experience

How often does Moonfruit update its company rankings?

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Rankings are updated regularly as companies are scored and re-ranked with our evaluation process, including changes to services, industry recognition, clients, or reviews. Rankings are dynamic, and research is ongoing daily.

What makes a company ineligible for verification?

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We will determine a company ineligible due to bankruptcy, fraudulent reviews, an inactive business registration status, or unethical business practices.

How do I connect with a service provider?

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You can fill out the short form on any of the company profile pages to get up to three competing quotes. You can also click the “Visit Website” link on any company’s profile to go directly to the site and contact through the contact information on their website.

How can Moonfruit help me find the service provider that is the best match for me?

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We have made it easy to narrow your search geographically and/or by service to find exactly what you’re looking for. We’ve done the homework in vetting and ranking the providers and giving summaries on the profile page to help you determine which of these would be the best fit for your needs. You can also get a few quotes quickly by filling out the form to have the top three vetted companies reach out to you directly.

Have a question we don’t answer here? Please reach out to [email protected] and we will happily assist you.

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