FAQ's
Have other questions about our services?

General Questions
What is a nurse practitioner?
Nurse practitioners (NPs) are advanced practice registered nurses who have either a master’s degree or doctoral degree in nursing. They treat based on the nursing model, which utilizes a holistic approach. By focusing on the whole person, through lifestyle choices, education, etc, this way of treating blends perfectly with the functional medicine model.
Similar to Medical Doctors (MDs), NPs can:
- Diagnosed and treat illnesses
- Perform physical examinations
- Prescribe medications
- Order / Interpret laboratory, radiology, and other diagnostic testing
Functional Medicine
What is functional medicine?
Functional medicine identifies and addresses the root causes of disease, viewing the body as an interconnected system rather than isolated parts.
How does functional medicine work?
Functional medicine practitioners dedicate time to listen and understand your detailed health history. This comprehensive approach uncovers interactions among genetic, environmental, and lifestyle factors that influence your long-term health and contribute to complex, chronic conditions.
How do I know this will work for me?
Healing isn’t one-size-fits-all, which is why we take a personalized, root-cause approach. We use advanced lab testing, in-depth assessments, and whole-body healing strategies tailored to your unique needs. Rather than masking symptoms, we uncover why your body is out of balance and create a plan designed specifically for you. When you support your body with what it truly needs, real healing happens.
Can you be my primary care practitioner?
Although Dr. Jamie is a board certified family medicine practitioner, our practice structure does not allow her to be available at the level of acuity necessary for a primary care practice. As your functional medicine practitioner, we require that you maintain your primary care provider (PCP) for routine screening exams such as pap smears, colonoscopies, prostate exams, etc. and for urgent situations requiring immediate care or hospitalization. However, we are happy to work collaboratively with your PCP and/or specialists as needed.
How long does it take to feel better?
Results will vary from person to person. Some people feel dramatically better within the first month of treatment, whereas others take a bit longer to notice an improvement. On average, it takes one month of healing for each year that you’ve suffered from a specific problem. It’s important to remember that you didn’t get sick overnight, this is a result of years of stress and illness taking its toll on your body, so it takes time to heal and restore.
How often should I retest?
For most conditions, it is recommended that you retest at the 6-month mark to measure improvement and compare results to initial labs, adjusting the treatment protocol as needed. Once you have achieved your desired health outcome, we recommend retesting annually in order to ensure health optimization.
Scheduling
Do you see patients in person?
No, Monarch Way is a completely virtual practice and only sees patients via telehealth service. Right now, we are licensed and accepting patients who reside in the following states:
- Arizona
- Colorado
- Connecticut
- Florida
- Iowa
- Kansas
- Maryland
- Minnesota
- Montana
- Nevada
- New York
- Utah
- Washington
How do I get started?
Simply email or click the Free Consultation button to schedule a 20-minute Clarity Call.
How do I schedule an appointment?
Once you decide what service model you’d like to register for, our staff will assist you with scheduling your initial appointment. Please note that if you are a new patient, you will be required to make a 50% placeholder deposit at the time of your initial appointment.
What happens if I need to cancel or reschedule my appointment?
If you need to cancel or reschedule your appointment, we require that you do so 24 hours in advance of your appointment. Otherwise, for new patients, you will forfeit your appointment placeholder fee and for existing patients, you will be charged a $100 cancellation fee for your visit. We are understanding though and will evaluate each instance on a case-by-case basis.
Cost & Insurance
Do you accept my insurance?
We are a membership-based practice and do not accept insurance. Coverage for our services varies by plan, and it is up to each individual to determine whether their insurance provides reimbursement. However, we do not participate in Medicare. Our practitioners have opted out of the Medicare program, so Medicare benefits cannot be used for reimbursement.
Can I use my insurance for any lab testing?
We will bill your insurance for certain lab testing. This excludes any specialized functional medicine tests that may/may not be covered. You are responsible for payment of any deductible and co-payment/co-insurance as determined by the contract with your insurance carrier.
Can I use my HSA or FSA for any of my fees?
Yes, you can use your HSA or FSA to pay for any services rendered at Monarch Way. You can also use them to pay for any nutraceuticals / supplements and/or lab fees as needed.
Do you assist in obtaining reimbursement from my insurance?
Per your request, we will provide a superbill that you may submit for reimbursement. We have made it very easy for you by partnering with Reimbursify. You can simply upload your superbill to the app for fast and easy claim submission to your insurance carrier. Then depending on your plan’s out of network benefits, your reimbursement will be sent directly to you. Please note that we cannot guarantee reimbursement. This will depend on your individual plan.
