Help desk
Registered users can access our online help desk. If you would like to sign up for help desk support, contact us at: info@molo17.com
Solutions
Software maintenance plans
Steady
We keep the quality of the implemented solution constant over time. We strive to ensure that the investment maximizes its results from the go-live
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Cruise
We support changes with specific activities aimed at the gradual achievement of business objectives: a path alongside industry experts available to guide the digital transformation together
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Explore
We start a path aimed at encouraging modernization of the business model in a strategic way, with an all-encompassing vision of value: sharing experiences from those who are in contact with the digital world and 360° services to achieve a single goal: to be the leader in the market
The software is constantly monitored in order to return metrics and alerts which report the status and allow us to anticipate possible issues. The support team follows service SLAs which are agreed upon at contract level and the application maintenance team regularly carries out maintenance of the applications also on third party libraries
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What is Atlantis?
Atlantis is a MOLO17 subscription service for support and maintenance of your custom digital solution after the expiration of the warranty period, it provides access to a set of services and tools to deliver high service standards
Maintenance is the last phase of the software lifecycle and it is fundamental to keep the software working perfectly by removing possible malfunctions, updating the environment and implementing, where necessary, evolutive maintenance activities to adapt to new user or business requirements
Atlantis service goes beyond all this and follows MOLO17 solutions right from release, adding new features and guaranteeing the value of the software (and of the investment) over time
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