RESUME

Summary

I'm super passionate about process improvement, problem solving, coding, and creating elegant, usable solutions that make complex operations run effortlessly. I love transforming real-world challenges into smart, scalable tools — blending technical creativity with operational precision.

With deep hands-on experience managing Cisco XaaS and SMARTnet lifecycles across both distributor and reseller environments, I bridge the gap between complex subscription programs and day-to-day execution. I've led onboarding, renewals, true-ups, deal registration, and partner enablement at scale—coordinating OEMs, distributors, vendors, partners, and end customers to keep everything aligned and efficient.

Self-taught in coding, I've translated my operational background into automation and analytics — building Python and Excel solutions that make quoting, reporting, and fulfillment faster, more accurate, and easier to scale.

Highlights

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Work Experience

SMARTnet and Subscriptions Senior Specialist

Corporate / Healthcare Account Manager