A process mapping tool that brings clarity to complex work
Reclaim your time with AI
Describe your process, and Miro AI builds the diagram. No manual dragging and connecting required. Simply share your prompt, and let AI generate your process map.
Documentation made easy
Visualize business processes and workflows with Miro's dedicated shape packs. Create Flowcharts, BPMN diagrams, Value Stream Maps, and Swimlanes to document any process clearly and precisely. Speed up work using Diagramming Mode.
Communicating change clearly
Outline business processes with layers to move between the big picture and the fine details, without redrawing anything. Layers and interactive recordings highlight changes when sharing with your team.
Why teams use Miro for process mapping
Minimize distractions with diagramming mode
Focus on what matters most: designing and refining your diagrams with ease. Diagramming Mode gives you essential diagramming tools at your fingertips, so you're not hunting through menus while you work.
Process mapping tools & custom shape packs
Find industry-standard shape packs, including Flowcharts, BPMN, Value Stream Maps, and more. And let custom shape packs tailor diagrams to your specific needs.
Add layers to your diagram
Layers let you build multi-level diagrams and move between the high-level view and the details in one click.
Import existing process maps
Bring existing process diagrams into Miro with just a few clicks, importing from Microsoft Visio, Draw.io, or Lucidchart.
Hundreds of expert-made templates
You never need to start from scratch. Use ready-to-go templates for process maps and database designs.
Everything in one workspace
Easily review brainstorm notes, create and optimize process diagrams, and keep track of Jira action items — all in one place.
Integrated with your favorite tools
Miro fits all of your process mapping needs
Customer journey mapping
Related templates
Start free. Grow when your team does.
Starter
Business
Enterprise
Custom price — from 30 members
Process mapping tool FAQs
Who is Miro’s process mapping tool for?
Anyone can build a process map in Miro: business analysts, ops leads, or team managers. Drag-and-drop shapes work for a quick sketch; the full shape library and BPMN support are there if you need more depth.
Is Miro’s process mapping tool a separate product?
Nope! In Miro, everything happens in one space from brainstorming to process mapping and sharing. That way you have all the information in one space and everyone always has the context they need.
Can I import process maps from other tools?
Yes! You can import .vsdx file formats into Miro from Lucidchart, Microsoft Visio and Draw.io. With your process maps in Miro, you and your whole team can review, take action and collaborate in one workspace that everyone can access.
How can I share process maps with other people?
You can share the board with your team, including guests and visitors, embed it in tools like Confluence, or export it as a PDF.
Can Miro AI make a process map from notes or an existing document?
Yes. Paste in meeting notes, a rough outline, or an existing SOP, and Miro AI turns it into a structured process map. No need to start from a blank board or write a perfect prompt.
Can I customize the AI-generated process maps to match our company's workflow standards?
Yes. Every AI-generated process map is fully editable. Change the styling, add your own elements, adjust connections, or drop in your existing templates and brand colors.
How does AI process mapping handle complex multi-departmental workflows?
Describe the process, even a messy, cross-functional one, and Miro AI breaks it into clear steps. Handoffs and dependencies between teams show up on the map, so nothing gets lost between departments.
Can teams collaborate on AI-generated process maps in real-time?
Yes. Once AI builds your process map, your team works on it like any other Miro board. Comment, edit, run a workshop, or iterate together, all in the same place.
How does Miro handle security for AI powered process mapping?
AI-powered process mapping in Miro runs on the same enterprise-grade AI Trust framework as the rest of the platform: your data is de-identified before it leaves Miro, your inputs are never used to train AI models, and admins can control who uses Miro AI or block it entirely on sensitive boards. These protections are backed by certifications including ISO 27001, SOC 2, and ISO 42001 for responsible AI.
Does Miro charge extra for process mapping features?
No. Process mapping, flowcharts, and diagramming tools are available across all Miro plans, including the free plan. AI-powered flowchart generation is available with Miro AI, which you can add to any paid plan. The free plan gives you unlimited board creation and access to core diagramming features, making it easy to start visualizing processes with your team right away.