Network Rail 
Arup 
Oxford Brookes University 
Altus Consulting 
SSE 
Future Shift 
From early-stage prototyping and design workshops to expertly crafted content, templates and controls, our team works with you to capture and codify your processes into a fully digital playbook. The result?
A clear, consistent and universally understood way of working that empowers your teams to deliver with confidence.
Many teams face the same challenges
Processes live in people’s heads or outdated documents.
Ways of working vary across teams, functions, or regions.
New joiners struggle to get up to speed.
Efforts to standardise become shelfware – unused and forgotten.
There’s no single source of truth to guide consistent delivery.
Simply don’t have the capacity to fix the problem
That’s where we come in.
Through prototyping sessions, design workshops and expert content development, we help you codify your ways of working into a fully digital, operational playbook – tailored to your business. Your playbook becomes the go-to resource: clear, consistent and actively used.
Whether you’re starting from scratch or evolving existing materials, our capability experts guide you every step of the way. We don’t just build it for you, we build it with you. Your internal team will learn how to design and maintain playbooks using the Method Grid platform, embedding lasting capability and ownership.
No documented process? No problem. We’ve helped startups and global enterprises align cross-functional teams, define standard ways of working and bring them to life – not as shelfware, but as operational playbooks used daily. In just 6 to 12 weeks, we turn chaos into clarity – ready for delivery.
What success looks like
A fully operational, digital playbook tailored to your business
Standardised, agreed ways of working across teams, functions and geographies
Rapid onboarding and upskilling through integrated training and guidance
Confident delivery - teams equipped to deliver your way, every time
Compliance and quality embedded through repeatable processes and controls
Continuous improvement loop through live feedback and easy updates
How we get you there
Discovery & Prototyping
We run collaborative sessions to understand your goals and define the first version of your playbook.
Design Workshops
Facilitated by experts, we align cross-functional teams around a shared way of working – capturing the nuance that makes your business unique.
Accelerated Content Development
Using AI, we rapidly develop content grounded in your standards, brand and internal resources – cutting time without compromising quality.
Bring It to Life
We enhance your playbook with e-learning modules and video explainers, making it easy for teams to understand and apply.
No training in place? We’ve got you covered.
Our AI-powered Learning Development Services help you create bespoke training content that builds staff confidence in your ways of working.
Scenario Testing & Pilots
We run scenario testing with users and actively pilot the playbook across projects and services – refining it based on real user feedback before full deployment.
Team Enablement
We coach your team on how to build, maintain and continuously improve your playbook – embedding long-term capability.
