About Matrix Mobile Service
Always advancing with technology while keeping customer service our priority, DICE Corporation continues what it is known for: efficiency, accuracy, and user-friendly software – and now all of this comes packaged and...
Always advancing with technology while keeping customer service our priority, DICE Corporation continues what it is known for: efficiency, accuracy, and user-friendly software – and now all of this comes packaged and placed literally in the palms of your hands.
The DICE Corporation Matrix Mobile Service provides technicians with the mobile efficiency to take customer service to the next level. In addition to eliminating the need for bulky laptops, Matrix Mobile Service can be accessed anywhere allowing the technicians to manage tickets for their assigned accounts while onsite.
Features include: complete inventory management, performing maintenance and trouble-shooting signals, as well as a complete invoicing service that includes: signature capture, payment collection, and creating an invoice then sending to those pertaining.
Previous Versions
Here you can find the changelog of Matrix Mobile Service since it was posted on our website on 2016-12-31 23:59:54.
The latest version is 1.4201.14 and it was updated on 2026-07-02 00:02:41. See below the changes in each version.
Matrix Mobile Service version 1.4201.14
Updated At: 2021-06-28
Changes: Fix:
* part price calculation on final invoice after price adjustment
Matrix Mobile Service version 1.4201.13
Updated At: 2021-02-22
Changes: Fixed:
* Pulling the correct part quantity from storage for evaluation.
Matrix Mobile Service version 1.4201.12
Updated At: 2021-02-08
Changes: Fixed:
* Part quantity check failing when you have enough parts
* Part numbers being set to '/' when returning to parts page, with the drop-down is set to non-stock
Matrix Mobile Service version 1.4201.11
Updated At: 2021-01-25
Changes: Added:
* Location display for Job equipment.
Fixed:
* Work order form generation displaying a false error.
Matrix Mobile Service version 1.4201.10
Updated At: 2020-11-16
Changes: Added:
* Report for incomplete service tickets
* Tech exceptions list to ticket list page
* Log sick/vacation time
* OS support check.
Fixed:
* Long account names covering ticket numbers
* Defaulting to the first rate-code in list
* Can't select a part with a description containing double-quotes
* Zone page infinitely reloading
* Issue with multiple cause and result codes not being loaded into Matrix
Matrix Mobile Service version 1.4201.9
Updated At: 2020-09-28
Changes: Fixes:
* Can't search parts without AR Number
* Version number now displays on settings page
Matrix Mobile Service version 1.4201.8
Updated At: 2020-09-18
Changes: Fixed:
* Network Connection Timeouts
* Clear signature sooner
* Invoice Data validation check
Added:
* Checkbox for creating revisit tickets
* Logging tech name when putting an account on test
Changed:
* When not listing payment details, but using an account or card on file; the payment detail will show `USED ON FILE` instead of `SAVED`
Matrix Mobile Service version 1.4201.6
Updated At: 2020-08-17
Changes: Fixed:
* Adding and updating zones or contacts
Matrix Mobile Service version 1.4201.5
Updated At: 2020-08-10
Changes: Fixed:
* Account Message cut off
* Item Quantity check when listing parts
Added:
* Hide blank identifiers on info page
Matrix Mobile Service version 1.4201.4
Updated At: 2020-07-08
Changes: Fixed:
* Work Notes converting numbers (0,2,3) to ''
* Moved and disabled 'No Logs' popup
* Check numbers can now be at least 3 digits long
* Unlock account after loading home page
Added:
* Hide empty Identifiers on note page
Disclaimer
Official Google Play Link
We do not host Matrix Mobile Service on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for Matrix Mobile Service is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
