matelso logo 2022 brand
matelso logo 2022 brand

Software & services for your Lead Gen success!

Together with our customers, we solve the following challenges:

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Lead generation marketing is too expensive – Promedica Plus saves 20% on lead costs!

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Incomplete reporting – we make leads visible for over 10,000 websites!

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Poor availability – never lose 20–30% of inbound leads again!

+ 10k Websites use our MarTech solutions
Marketing and sales on a single platform? We know both sides inside out!
marketing

Valuable data from all channels –
ready for use in 5 minutes

What drives innovative marketing teams today?
It is the question: How do I continuously increase my budget efficiency and generate more high-quality leads with the same budget?
sales

Better sales talks, shorter deal cycles, more sales success

Sales teams are driven by the need to establish ever better processes and close deals faster. Speed, reachability, accessability and targeted, efficient communication lead to success!

The most important use cases of the matelso platform

Accessibility, meaningful reports, and marketing ROI: Our three core use cases show you everything that is possible with the matelso platform.

What we do! An overview of our software!


Here you can find out how our software can be integrated into your marketing and sales processes and what benefits you will ultimately enjoy. The optimizations focus on the following areas:

Communication

With just one script, you can make your website ready for phone, chat, WhatsApp, and more in just a few minutes. All channels are centralized in the matelso platform—including a quiz funnel for pre-qualifying leads. Ideal for efficient lead management all the way to closing.
Telephone system
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Cloud-based telephone system with intelligent routing, conversation handling, and IVR!

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Full control: call data, recordings, and dashboards!

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Ideal for marketing and sales – with CRM integration!

Contact plugin
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All contact channels can be used flexibly and individually on the website!

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Control availability by person, team, time, and channel!

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Fewer tools, less complexity – everything from a single source!

Appointment booking
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Calendar integrated into the website via plugin!

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Individually customizable team or individual calendars!

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Automatic calendar entries and confirmation emails!

All communication channels under control—in one platform, from a single source, GDPR-compliant!

The matelso platform allows you to bundle all communication channels such as telephone, chat, WhatsApp, etc. centrally in a single platform using a single script—configurable individually according to teams, business areas, topics, and times of day.

Lead Management

Even before the call, the matelso platform shows who is calling – including history, campaign source, click behavior, and shopping cart value. Requests are automatically forwarded, all call data is recorded and evaluated by AI. The perfect basis for CRM, marketing, and sales – without changing systems.

Lead Scoring
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Campaign source, click behavior, and shopping cart value at a glance!

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Evaluate leads immediately and close deals faster!

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All relevant data centrally available for marketing and sales!

Lead Routing
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Intelligent routing automatically directs requests to the right contact person!

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External forwarding and matelso ServiceCenter ensure maximum availability – anytime, anywhere!

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Experts can be consulted at any time – for faster deals!

Multichannel Inbox
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All channels converge centrally in a queue!

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Teams and experts can be configured flexibly!

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No leads are lost – all inquiries are visible!

Complete control over the entire lead management process—from lead to closed deal in CRM!

The matelso platform displays all relevant lead information before the conversation, automatically forwards inquiries, records conversation data, and evaluates it using AI—providing the perfect foundation for CRM, marketing, and sales.

Marketing / Sales Data

The matelso platform collects data relevant to sales and marketing like no other solution can. It combines all communication channels with lead management and marketing data. This data can be used in a targeted manner and integrated into third-party systems. This allows you to improve campaigns in a targeted manner, increase ROI, and maintain an overview.
Call Tracking
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Inbound call data significantly optimizes online marketing campaigns!

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Call conversion tracking creates more transparency in reports!

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Direct CRM integration significantly improves lead management!

Marketing Data
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Track online and offline leads completely!

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Valuable conversions for smart bidding!

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The entire customer journey at a glance!

Sales Data
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Know the true value of a lead!

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Keep track of the entire customer history!

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All leads in one central location!

Better decisions for all marketing activities—based on valuable marketing and sales data!

The matelso platform combines all communication channels with lead and marketing data, integrates them into third-party systems, and thus enables targeted campaign optimization, higher ROI, and full transparency.

500+ customers

trust matelso

German SMBs are giving away 26% of their business potential! Can you really afford this any longer?

Find out everything you need to know about the current state of lead management in German small and medium businesses!
matelso blog
On our blog we share knowledge and insights with our readers – always useful, always interesting. You can also find our webinars and our customers success stories there.

Get the latest articles directly here. Or click on the link to see all the publications and get inspired:

Frequently asked questions (FAQs)
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What's behind matelso?
We are one of the leading providers of MarTech solutions and platforms for communication management, lead management, call tracking and online and digital marketing.

For over 15 years, our team of around 45 people based in Kaiserslautern has been setting innovative business trends and supporting customers such as the portals Autoscout24 and Immoscout24, the agency moccamedia, the electronics retailer Euronics, the car manufacturer Nissan and telecommunications companies such as Vodafone and Telefonica in optimizing their marketing campaigns and spendings as swell as their sales processes.

What exactly does matelso do?

We create more efficient and better sales, customer care, decision-making and lead management processes.

We ensure greater efficiency

With cloud-based, turnkey technology, we support our customers in setting up more efficient and better processes. In the areas of sales, customer care, business decisions and lead management.

We connect

From the first click on the website to the evaluated lead in the CRM, our software-as-a-service solutions make all relevant data available company-wide, seamlessly and in one central location.

We simplify and improve

With innovative platforms, we massively simplify the toolchain, significantly improve data quality in CRM and actively eliminate data silos within a company.

How many customers does matelso have?
We have over 500 customers who actively use our MarTech solutions in the areas of Call Tracking and Communication & Lead Management. Our Call Tracking technology is currently installed on over 10,000 websites and ensures real business success and a massively improved marketing ROI for our customers.
What is matelso's corporate objective?

Our mission is: We love turning data into successful business stories!

We believe in the positive power of data. It creates knowledge about people and thus forms the basis for the success of our customers. Our mission accompanies us every day. It has been the basis for all our MarTech solutions and platforms since our foundation in 2006.

Our goal: We support companies in setting up more efficient and better processes. In all relevant areas: In marketing, sales and customer care, in business decisions and in Lead Management.

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What does Kaiserslautern mean for matelso?

For us as a company, Kaiserslautern has a special significance as a location for innovation. The majority of our colleagues come from the region – including our CEO Frank G. Froux. We also find excellent conditions for further growth here:

  • Proximity to universities and colleges
  • Contact with many IT and tech companies
  • A continuous stream of new ideas and inspiration for our MarTech solutions

We feel so committed to Kaiserslautern as a business location that we are making a forward-looking statement: We have built a completely new HQ for matelso on the Europahöhe – our Inspiration Hub. Since October 2023 we are providing new impetus for the digitalization of companies and are inspired by the exchange with partners, customers and experts. Always with our motto in mind: Turning data into successful business stories!

What products are available from matelso?

We have two main products: Call Tracking specializes in call analyses, while the lead management system matelso platform maps the entire process from the first click on the website to the evaluated lead in Google Analytics 4 (GA4) or Google Ads.

Specifically:

  • Call Tracking: Tracks and analyzes incoming calls, often as part of marketing campaigns, to evaluate their performance.
  • matelso platform: Maps the entire process of communication (via email, chat, telephone, video call, contact form) and lead management and supports the conversion of potential customers (leads) – including lead scoring, lead nurturing and conversion.
How do I become part of the matelso team?

We are constantly looking for new colleagues for all areas of our company: Apply and come on board!

You can find our current vacancies here: www.matelso.com/en/career/