Customer-first transformation for Life and Pensions administration
Life and Pensions administration is entering the era of customer empowerment.
Lumera is the future-ready foundation for group protection and workplace pension schemes — for flexible, personalised and digital-first products and experiences.
A new era of customer empowerment
The Prudent Revolution
The Prudent Revolution is our model of change — transformation without disruption — tailor-made for the most complex (and most highly regulated) industry in the world.
Lumera acquires Acuity to expand UK footprint and support further growth in the Life and Pensions industry
London, 18 December 2025 – Lumera, a leading insurtech company dedicated to the digital transformation of the European Life and Pensions industry, has entered into an agreement to acquire Acuity, a consultancy firm serving the UK market, specialising in complex pensions and workforce reforms for public sector pension schemes.
Solutions for customer empowerment
Your customers are starting to expect more from the group protection and workplace pension schemes they’re a part of.
So whether you’re an insurer, a master trust, a pension fund or an administration provider, we provide future-proof technology and data solutions that empower end-customers.
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Life and Pensions Administration Platforms
Flexible, automated and future-proof SaaS for group protection, defined contribution, defined benefit and hybrid schemes.
Customer Empowerment
Data provision and consultancy to power pensions dashboards and self-service portals.
Migration
Strategic planning and phased implementation to consolidate legacy systems and manage your end-customer data from one unified platform.
Data consultancy
Independent consultancy and technology services to turn your end-customer data into a value-generating asset.
How customer empowerment helps you win
Customer-first transformation isn’t easy. It’s a high-stakes, multi-year process that touches the data you own, the administration systems you use and the products and experiences you provide.
But it’s a journey that we’ve successfully supported many times — helping to build future-proof operations, processes and products that empower a new generation of end-customers.
Here’s what a typical journey towards customer empowerment looks like when you become a Lumera client:
Migrate from legacy systems holding you back
Planning and implementation support to develop and execute a migration strategy that delivers long-term transformation through short-term wins.
Get more value from insurance and pension data
Independent consultancy and practical services to turn your policy data into a value-generating asset.
Unlock new products, services and customer experiences
Guidance in using our API-first architecture to create new offers that integrate with the ecosystem growing around Life and Pensions.
Why Lumera
Learn about the Prudent Revolution and how we help companies like you close the Customer Empowerment Gap, along with the Partnership, Technology and Implementation that underpins our services.
Our clients
Our clients represent the entire range of companies in the Life and Pensions industry.
Insights
About us
We have more than twenty years of experience as an insurtech company, helping the Life and Pensions industry transform without disruption. Meet our board and management team, read about our security management and keep up to date with our news.
Join the Revolution
It’s time to harness the power of continuous transformation.
Whether you want to increase agility, drive transformation, boost innovation, or reduce costs and complexity – we’ve got the answer.
Fill in the form and one of our experts will get in touch with answers and advice tailored to your needs.
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