- Library
- Financial Services
- Library
Financial Services
- 4 Items
- Editable
- Assessment
Financial Services faces greater regulatory scrutiny than ever before. Treating customers fairly and well by developing a compliant, competent and highly trusted industry is uppermost in senior managers’ minds but can be a challenge in a diverse workforce. Learning Pool helps by delivering online training that engages and educates learners in a truly memorable way; ensuring that your colleagues remember key points of understanding and make the right decisions that protect your company and your customers.
Financial Services: Insurance In Practice
Financial Services: Insurance In Practice
These modules are designed to give the learner a background into the principles that underpin insurance and how these principles apply in the day-to-day delivery of insurance products.
This lesson will provide a high level introduction to Solvency UK and what it means for insurance companies. Solvency II was established in 2016 […]
Welcome to this module on The Language of Insurance. This module will provide a high-level guide to the terms you may encounter when working […]
Within this lesson, we define what is meant by insurance excesses, endorsements to insurance policies, and insurance policy extensions.
In this lesson, we’ll look at the role of insurance brokers in the general insurance distribution chain, including their involvement in the administration of a policy, and review the differences between brokers and insurance agents.
Within this lesson on Aggregators, we will look at the role of aggregators in the insurance distribution chain.
Within this lesson about the different types of insurance you may encounter, we’ll define what insurance is and then we’ll review the types of policy.
In this lesson on Insurance principles, we will be looking at seven principles in total, each of which is frequently used in insurance contracts and documentation.
Within this lesson on regulations and regulators, we’ll look at their impact on the insurance sector, along with the history of regulation and some of the key regulators in the industry.
In this lesson on Insurance risk factors, we focus on seven key risks associated with insurance, and define and provide examples of each one throughout the lesson.
Financial Services: FCA Regulations
Financial Services: FCA Regulations
Each lesson in this collection has been designed and developed to provide your organisation with clear and concise regulatory training on the FCA requirements.
This module covers what an Approved Person is and what their role in an organisation is with clear focus on when and how this […]
This is an introductory e-learning module on the Banking Conduct of Business Sourcebook – or BCOBS. This module is designed to give you a […]
This module will introduce you to the themes you need to be aware of when considering conduct risk and cover the main elements that […]
This module provides a high-level examination of the regulatory responsibilities placed on firms when identifying and managing conflicts of interest. This Module will give […]
Welcome to this module on the FCA’s Consumer Duty. It should take you around 30-40 minutes to complete, including a short test at the […]
This module is intended to explain to employees of insurance brokers what Contract Certainty is, why it is necessary, and how to achieve it. […]
This module delivers an overview of what the Criminal Finances Act is and what it helps to achieve. It covers the offences introduced by […]
The subject of vulnerable customers has become of concern to the Financial Conduct Authority. It’s important that financial services firms find ways of identifying […]
This course focuses on the conduct rules that are found in the Code of Conduct (COCON) Sourcebook that is in the High Level Standards […]
This module provides a high-level introduction to Financial Markets.Your learners will understand the various types of financial markets, and why they exist, They will […]
This module looks at what we mean by the term ‘financial promotion’, as well as the key issues associated with the subject. We also […]
By completing this course you’ll find out what fraud is and why it’s important that you know about it. You’ll explore UK law and […]
This module looks at the rules relating to FCA regulated complaints, the procedures that your firm needs to adopt to handle complaints effectively and […]
This module will help you understand: why the FCA regulations on consumer credit were created how consumer credit is regulated in the UK what’s […]
This module will help you understand the regulation of UK financial services and your responsibilities in respect of this regulation.Learners will understand the regulation, […]
The IDD updates the original Insurance Mediation Directive regulations since its introduction in January 2005 and is designed to ease the difficulties firms encounter […]
A comprehensive introduction to the subject of lending. Key terminology is explained as the main areas of lending are examined in detail. The most […]
This module starts by looking at what market abuse actually is and why preventing it is so important. It also explores the offences and […]
Senior Managers and Certification Regime (SM&CR) aims to reduce harm to consumers and strengthen market integrity by making colleagues aware of their accountabilities for […]
This module on the Mortgage Credit Directive – or MCD is designed to give you an understanding of the Directive, the terms it introduces […]
Financial Services: Specialist Compliance
Financial Services: Specialist Compliance
With this Collection you will find lessons such as Whistleblowing, Anti-Bribery and Corruption, and Anti-Money Laundering are just some of the Specialist Compliance lessons that are tailored specifically to the Financial Services sector.
Fraud is broadly defined as an intentional act to illegally or unethically gain a financial advantage, or reduce a loss, at the expense of […]
In this lesson, we will explore the regulation of banking services. Taking a look at the roles of the Financial Conduct Authority (FCA) and […]
In this lesson we will explore the topic of financial management, which will help you understand how regulation impacts financial management within banks. To […]
This module will help you understand the main categories of financial crime and the rules covering them. It also looks at what agencies are […]
This introductory module provides an overview of financial sanctions and how they apply to the insurance industry in the UK. Learners will understand how […]
The purpose of this module is to familiarise the learner with the subject of insider dealing – what we mean by the term, the […]
This module looks at what we mean by ‘accounting’ and some of the most commonly used terminology associated with the subject. It covers the […]
This module takes a practical approach in design, applying case studies throughout each section. We cover topics such as Financial Promotions, Advising and Selling, […]
This module examines the Payment services Directive and the requirements for compliance. This module looks at the topic and how to know if your […]
You’ll begin with an overview of financial regulations in the UK and look at how they are important not just for the financial sector […]
Having the right language to communicate clearly and effectively with customers and colleagues is vital to success in your role. This module will provide […]
This module provides a high-level examination of the legal and regulatory responsibilities regarding whistleblowing. Your learners will understand what is meant by the term […]
This module outlines the requirements of the Data Protection Act and what you need to do to comply with these requirements.Your learners will Identify […]
This module will look at cryptocurrency, the rise of blockchain and clarify the common terms used in the how they are used to secure […]
This module looks at crime in the financial services industry. It will help you understand the rules that cover anti-bribery and corruption and consider […]
Environmental, Social and Governance (ESG) criteria are a set of standards for a company’s operations that socially conscious investors use to screen potential investments. […]
This module provides a high level examination of the legal and regulatory responsibilities regarding anti-competitive activity relating to those firms and individuals operating in […]
In this module, you’ll find out why and how money laundering occurs, discover why it’s against the law, and explore some of the measures […]
Financial Services: Client Asset Sourcebook (CASS)
Financial Services: Client Asset Sourcebook (CASS)
This Collection has been designed as a guide for your organisation to the Client Asset Sourcebook (CASS).
This module has been designed as a guide to this sourcebook. We explore key regulatory requirements and demonstrate how to satisfy the FCA’s expectations […]
In this module, we examine the regulatory requirements set out in Chapters 1 (Application and Purpose) and 1A (Firm Classification and Operational Oversight) of […]
This module examines the regulatory requirements set out in Chapter 3 (Collateral) of the Financial Conduct Authority’s (FCA) Client Assets Sourcebook (CASS). Learning Outcomes […]
This module introduces CASS 5, which contains the FCA’s client money rules for insurance intermediaries. We provide an overview of what the rules are […]
This module examines CASS 6 in detail and demonstrates how to comply with the regulatory requirements therein. CASS 6 sets out the rules that […]
Chapter 7 of the FCA’s Client Assets Sourcebook sets out the rules that apply to a firm when it holds or receives client money. […]
In this module, we will examine the regulatory requirements set out in Chapter 8 (Mandates) of the Financial Conduct Authority’s (FCA) Client Assets Sourcebook […]
This module will examine the regulatory requirements set out in Chapter 9 (Information to clients) of the Financial Conduct Authority’s (FCA) Client Assets Sourcebook […]
his module examines the regulatory responsibilities placed on firms in relation to chapter 10 (CASS Resolution Pack) of the Financial Conduct Authority’s Client Assets […]
Chapter 11 covers FCA sourcebook in relation to the regulatory responsibilities of firms which apply to debt management firms that receive or hold client […]