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Locobuzz Solutions
Built for your Marketing and CX teams. Exactly as you need it.
Whether you're leading marketing, running CX operations, or making board-level decisions. Locobuzz has a solution shaped around how your team actually works.
Find your role below
Section 01 / By Team
Who are you building CX for?
Locobuzz is purpose-built for the people who own the customer experience. Pick your team to explore the tools, dashboards, and workflows designed specifically for the way you work.
For Teams Who
For marketers who need to know what audiences are saying, where trends are moving, and how their campaigns are actually landing all in real time.
- Social Listening & Sentiment Tracking
- Campaign Analytics & Share of Voice
- Competitive Benchmarking
- Content Publishing & Scheduling
- Influencer & Crisis Monitoring
For Teams Who
For CX leaders and agents who need to respond faster, escalate smarter, and prove the business impact of every customer interaction across every channel.
- Omnichannel Inbox & Ticket Management
- AI-Powered Response Suggestions
- SLA Tracking & Escalation Workflows
- Agent Performance & QA Dashboards
- Location-Level CX Visibility
Section 02 / By Service
Need expert-led analysis?
Beyond self-serve tooling, Locobuzz offers specialist services for teams that need deeper investigation, custom reporting, or strategic intelligence delivered by our analysts.
Service
Transform your brand’s CX and social data into leadership-ready intelligence. Custom dashboards, cross-channel performance reports, and AI-synthesised insights that connect directly to revenue and retention outcomes.
Ideal for: Heads of Marketing, CMOs, CX Directors, and Strategy leads who need to communicate CX performance at a business level.
Custom Dashboards
Cross-Channel Reporting
Trend Forecasting
ROI Attribution
Exec Reporting
Service
Go deep when it matters most. Our forensic audit service provides granular, analyst-led investigation into escalation patterns, response failures, compliance gaps, and interaction anomalies delivered as a structured diagnostic report.
Ideal for: Operations leads, QA managers, and compliance teams navigating complex incidents or needing a root-cause investigation.
Interaction Deep-Dives
Escalation Pattern Analysis
Compliance Review
Agent Audit Reports
Root Cause Mapping
Not sure where to start? We'll show you.
Tell us about your team and goals. We'll walk you through exactly which Locobuzz solution fits no generic demo, no wasted time.