About LiveChat - Support & Sell
LiveChat is a customer service platform that delights your customers and fuels your sales. Support customers on the go with LiveChat and offer a superb customer experience at all times. Never miss another chance to...
LiveChat is a customer service platform that delights your customers and fuels your sales. Support customers on the go with LiveChat and offer a superb customer experience at all times. Never miss another chance to connect with customers! The LiveChat mobile app is with you whenever you need, and works seamlessly even on poor internet connection. Customer support was never easier. 30,000+ companies around the world can’t be wrong! Powerful customer service software close at hand: - Customer details - Incoming message sneak peek & ready-to-go responses - Multi-channel support - File sharing - In-app and push notifications - Agent list with editable profiles And more! _________ Install LiveChat to: 1. Solve customer problems in a flash Instant answers in real-time. Fast for your team, fast for the customer. See what customers are typing before the message is sent. Use ready-to-go responses for repetitive questions. Speed up your customer support with ease and boost customer satisfaction. 2. Support smarter, not harder Make the most of automation. Use automated greetings to recommend products, make announcements, and engage customers based on their behavior on the website. Streamline your customer service automatically routing chats to the right teams. 3. Solve tickets anytime, anywhere Manage complex cases inside your iOS app with our built-in ticketing system. Reassign tickets between groups, keep all open cases in a specific folder, and find the ticket status in the blink of an eye. 4. Close more sales Collect and qualify leads without a hitch and boost your sales opportunities. Engage prospective customers while they’re still on your website. Support customers throughout their buying journey to improve customer experience and increase your sales. 5. Cut costs Increasing headcount is not the answer. Scale your customer service the smart way. Improve productivity with powerful features. Offer customer support to several visitors at a time, and reply faster, keeping customer satisfaction high. _________ Install LiveChat on your mobile and improve your customer service in minutes. Support your customers wherever you are to offer a superb customer experience at all times.
Version History This version includes minor UI improvements, stability fixes, and general compatibility updates. 2.42.1 5d ago Stay on top of your business in real time. You can now monitor live traffic, view customer locations, track sales made through chat, and see positive customer ratings as they happen. We’ve also introduced a new global counter - switch between the growth metrics that matter most to you and watch your business grow through chat: - sales closed, - leads captured, - customers served. Stay tuned - we’re just getting started, and more exciting updates are on the way! 2.42.0 May 27 What’s new? Your chats just got a serious upgrade: - Chat summary – instantly understand your relationship with each customer. Key insights, no digging. - Purchase activity in chat (for eCommerce) – see what customers are buying, right where the conversation happens. - Brand new feedback form – reaching out to us is now easier than ever. And that’s not all-this release comes with a wave of behind-the-scenes improvements to make everything smoother and faster. We’re just getting started. More powerful updates are on the way. 2.41.8 Apr 27 What’s new? Your chats just got a serious upgrade: - Chat summary – instantly understand your relationship with each customer. Key insights, no digging. - Purchase activity in chat (for eCommerce) – see what customers are buying, right where the conversation happens. - Brand new feedback form – reaching out to us is now easier than ever. And that’s not all-this release comes with a wave of behind-the-scenes improvements to make everything smoother and faster. We’re just getting started. More powerful updates are on the way. 2.41.7 Apr 26 New release just landed! What’s new? • Emoji reactions for messages • UI improvements for a smoother experience • Bug fixes and performance enhancements More exciting updates coming soon! 2.41.6 Mar 21 We’ve shipped UI refinements, performance improvements, and important security updates to make the app smoother and more reliable. 2.41.5 Feb 11 Important security updates inside: • Critical security patches applied • Improved app stability on Android • Performance & reliability enhancements 2.41.3 12/09/2025 We’ve taken things up a notch! • Refreshed Tickets section • Faster performance • A range of behind-the-scenes improvements for a smoother experience Update now and feel the difference. 2.41.2 12/05/2025 Big update just dropped! - Sleek new Customer Profile & Visited pages - Smarter Notifications with improved design - Major speed and performance boosts - And yes… Dark Mode is now here! Upgrade now and enjoy a simply better experience. 2.40.4 10/15/2025 Big update just dropped! - Sleek new Customer Profile & Visited pages - Smarter Notifications with improved design - Major speed and performance boosts - And yes… Dark Mode is now here! Upgrade now and enjoy a simply better experience. 2.40.3 10/01/2025 Nothing flashy this time– just some behind-the-scenes improvements to keep the app running nice and smooth. We’ve got exciting updates on the way! 2.39.3 08/01/2025 Exciting updates just landed! • New Tickets section with a fresh, improved look • Real-time customer status now visible directly in the chat 2.38.4 07/11/2025 We’re rolling out a powerful new Dashboard — your go-to screen for real-time business insights, all in one place. - See who’s accepting chats and how many each agent is handling - Track active chats and live visitor activity - View customer feedback and your daily chat satisfaction score Everything you need to stay informed and in control — fast, clear, and right from your mobile. More exciting updates are on the way! 2.37.3 06/18/2025 We’re rolling out a powerful new Dashboard — your go-to screen for real-time business insights, all in one place. - See who’s accepting chats and how many each agent is handling - Track active chats and live visitor activity - View customer feedback and your daily chat satisfaction score Everything you need to stay informed and in control — fast, clear, and right from your mobile. More exciting updates are on the way! 2.36.6 06/06/2025 We’re rolling out a powerful new Dashboard — your go-to screen for real-time business insights, all in one place. - See who’s accepting chats and how many each agent is handling - Track active chats and live visitor activity - View customer feedback and your daily chat satisfaction score Everything you need to stay informed and in control — fast, clear, and right from your mobile. More exciting updates are on the way! 2.36.5 05/28/2025 - Faster, smoother sign-up and sign-in experience - Quicker and easier HelpDesk ticket creation — so you can get support without the wait - Bug Fixes 2.35.1 05/05/2025 We’ve changed how you navigate the app to make room for exciting new features coming soon. Archives are now in Inbox (previously Chats), so they’re no longer in the main navigation bar. Why the change? This update sets the stage for new sections and improvements designed to make the app more intuitive and helpful in your daily work. It’s a small shift now, but an important step toward a better, more connected experience. Thanks for being with us! 2.34.4 03/28/2025 Bug fixes and minor improvements 2.33.0 03/17/2025 Big improvements are just around the corner! We’ve fine-tuned the Engage, Chats, Archives, and More sections to bring you a smoother, more insightful experience. Here’s what to expect: - Engage – A fresh look with enhanced visitor insights! Now you can see the visitor’s device details and instantly spot first-time visitors. - Chats – A sleek visual refresh, enhancing the chat list for better clarity. - Archives – A polished design plus new chat insights: see who started the chat (bot or agent) and track customer satisfaction with the chat rating indicator. - More – A complete visual redesign, making navigation even more intuitive. 2.32.5 03/06/2025 No major changes this time, but we've fixed some bugs and made behind-the-scenes tweaks for a smoother experience. More updates coming soon! 2.31.3 02/14/2025 No new changes this time, but we've fixed some bugs and made behind-the-scenes tweaks for a smoother experience. More updates coming soon! 2.30.4 01/15/2025 Completely new design for the main application screens 2.30.3 12/07/2024 - Introduced changing the user's or an agent's login status - Fix camera permissions bug 2.29.5 11/18/2024 Enable editing an agent's concurrent chats limit from the agent screen 2.28.8 10/15/2024 - Technical improvements and bug fixed - Improvements to the More screen 2.28.6 09/23/2024
Previous Versions
Here you can find the changelog of LiveChat - Support & Sell since it was posted on our website on 2021-12-17 06:33:51.
The latest version is 2.42.1 and it was updated on 2026-06-14 23:42:52. See below the changes in each version.
LiveChat - Support & Sell version 2.42.1
Updated At: 2026-06-14
Changes: Version History This version includes minor UI improvements, stability fixes, and general compatibility updates. 2.42.1 5d ago Stay on top of your business in real time. You can now monitor live traffic, view customer locations, track sales made through chat, and see positive customer ratings as they happen.
We’ve also introduced a new global counter - switch between the growth metrics that matter most to you and watch your business grow through chat:
- sales closed,
- leads captured,
- customers served.
Stay tuned - we’re just getting started, and more exciting updates are on the way! 2.42.0 May 27 What’s new?
Your chats just got a serious upgrade:
- Chat summary – instantly understand your relationship with each customer. Key insights, no digging.
- Purchase activity in chat (for eCommerce) – see what customers are buying, right where the conversation happens.
- Brand new feedback form – reaching out to us is now easier than ever.
And that’s not all-this release comes with a wave of behind-the-scenes improvements to make everything smoother and faster.
We’re just getting started. More powerful updates are on the way. 2.41.8 Apr 27 What’s new?
Your chats just got a serious upgrade:
- Chat summary – instantly understand your relationship with each customer. Key insights, no digging.
- Purchase activity in chat (for eCommerce) – see what customers are buying, right where the conversation happens.
- Brand new feedback form – reaching out to us is now easier than ever.
And that’s not all-this release comes with a wave of behind-the-scenes improvements to make everything smoother and faster.
We’re just getting started. More powerful updates are on the way. 2.41.7 Apr 26 New release just landed! What’s new?
• Emoji reactions for messages
• UI improvements for a smoother experience
• Bug fixes and performance enhancements
More exciting updates coming soon! 2.41.6 Mar 21 We’ve shipped UI refinements, performance improvements, and important security updates to make the app smoother and more reliable. 2.41.5 Feb 11 Important security updates inside:
• Critical security patches applied
• Improved app stability on Android
• Performance & reliability enhancements 2.41.3 12/09/2025 We’ve taken things up a notch!
• Refreshed Tickets section
• Faster performance
• A range of behind-the-scenes improvements for a smoother experience
Update now and feel the difference. 2.41.2 12/05/2025 Big update just dropped!
- Sleek new Customer Profile & Visited pages
- Smarter Notifications with improved design
- Major speed and performance boosts
- And yes… Dark Mode is now here!
Upgrade now and enjoy a simply better experience. 2.40.4 10/15/2025 Big update just dropped!
- Sleek new Customer Profile & Visited pages
- Smarter Notifications with improved design
- Major speed and performance boosts
- And yes… Dark Mode is now here!
Upgrade now and enjoy a simply better experience. 2.40.3 10/01/2025 Nothing flashy this time– just some behind-the-scenes improvements to keep the app running nice and smooth. We’ve got exciting updates on the way! 2.39.3 08/01/2025 Exciting updates just landed!
• New Tickets section with a fresh, improved look
• Real-time customer status now visible directly in the chat 2.38.4 07/11/2025 We’re rolling out a powerful new Dashboard — your go-to screen for real-time business insights, all in one place.
- See who’s accepting chats and how many each agent is handling
- Track active chats and live visitor activity
- View customer feedback and your daily chat satisfaction score
Everything you need to stay informed and in control — fast, clear, and right from your mobile.
More exciting updates are on the way! 2.37.3 06/18/2025 We’re rolling out a powerful new Dashboard — your go-to screen for real-time business insights, all in one place.
- See who’s accepting chats and how many each agent is handling
- Track active chats and live visitor activity
- View customer feedback and your daily chat satisfaction score
Everything you need to stay informed and in control — fast, clear, and right from your mobile.
More exciting updates are on the way! 2.36.6 06/06/2025 We’re rolling out a powerful new Dashboard — your go-to screen for real-time business insights, all in one place.
- See who’s accepting chats and how many each agent is handling
- Track active chats and live visitor activity
- View customer feedback and your daily chat satisfaction score
Everything you need to stay informed and in control — fast, clear, and right from your mobile.
More exciting updates are on the way! 2.36.5 05/28/2025 - Faster, smoother sign-up and sign-in experience
- Quicker and easier HelpDesk ticket creation — so you can get support without the wait
- Bug Fixes 2.35.1 05/05/2025 We’ve changed how you navigate the app to make room for exciting new features coming soon.
Archives are now in Inbox (previously Chats), so they’re no longer in the main navigation bar.
Why the change?
This update sets the stage for new sections and improvements designed to make the app more intuitive and helpful in your daily work. It’s a small shift now, but an important step toward a better, more connected experience.
Thanks for being with us! 2.34.4 03/28/2025 Bug fixes and minor improvements 2.33.0 03/17/2025 Big improvements are just around the corner! We’ve fine-tuned the Engage, Chats, Archives, and More sections to bring you a smoother, more insightful experience. Here’s what to expect:
- Engage – A fresh look with enhanced visitor insights! Now you can see the visitor’s device details and instantly spot first-time visitors.
- Chats – A sleek visual refresh, enhancing the chat list for better clarity.
- Archives – A polished design plus new chat insights: see who started the chat (bot or agent) and track customer satisfaction with the chat rating indicator.
- More – A complete visual redesign, making navigation even more intuitive. 2.32.5 03/06/2025 No major changes this time, but we've fixed some bugs and made behind-the-scenes tweaks for a smoother experience. More updates coming soon! 2.31.3 02/14/2025 No new changes this time, but we've fixed some bugs and made behind-the-scenes tweaks for a smoother experience. More updates coming soon! 2.30.4 01/15/2025 Completely new design for the main application screens 2.30.3 12/07/2024 - Introduced changing the user's or an agent's login status
- Fix camera permissions bug 2.29.5 11/18/2024 Enable editing an agent's concurrent chats limit from the agent screen 2.28.8 10/15/2024 - Technical improvements and bug fixed
- Improvements to the More screen 2.28.6 09/23/2024
LiveChat - Support & Sell version 2.41.8
Updated At: 2026-05-11
Changes: Version History What’s new?
Your chats just got a serious upgrade:
- Chat summary – instantly understand your relationship with each customer. Key insights, no digging.
- Purchase activity in chat (for eCommerce) – see what customers are buying, right where the conversation happens.
- Brand new feedback form – reaching out to us is now easier than ever.
And that’s not all-this release comes with a wave of behind-the-scenes improvements to make everything smoother and faster.
We’re just getting started. More powerful updates are on the way. 2.41.8 Apr 27 What’s new?
Your chats just got a serious upgrade:
- Chat summary – instantly understand your relationship with each customer. Key insights, no digging.
- Purchase activity in chat (for eCommerce) – see what customers are buying, right where the conversation happens.
- Brand new feedback form – reaching out to us is now easier than ever.
And that’s not all-this release comes with a wave of behind-the-scenes improvements to make everything smoother and faster.
We’re just getting started. More powerful updates are on the way. 2.41.7 Apr 26 New release just landed! What’s new?
• Emoji reactions for messages
• UI improvements for a smoother experience
• Bug fixes and performance enhancements
More exciting updates coming soon! 2.41.6 Mar 21 We’ve shipped UI refinements, performance improvements, and important security updates to make the app smoother and more reliable. 2.41.5 Feb 11 Important security updates inside:
• Critical security patches applied
• Improved app stability on Android
• Performance & reliability enhancements 2.41.3 12/09/2025 We’ve taken things up a notch!
• Refreshed Tickets section
• Faster performance
• A range of behind-the-scenes improvements for a smoother experience
Update now and feel the difference. 2.41.2 12/05/2025 Big update just dropped!
- Sleek new Customer Profile & Visited pages
- Smarter Notifications with improved design
- Major speed and performance boosts
- And yes… Dark Mode is now here!
Upgrade now and enjoy a simply better experience. 2.40.4 10/15/2025 Big update just dropped!
- Sleek new Customer Profile & Visited pages
- Smarter Notifications with improved design
- Major speed and performance boosts
- And yes… Dark Mode is now here!
Upgrade now and enjoy a simply better experience. 2.40.3 10/01/2025 Nothing flashy this time– just some behind-the-scenes improvements to keep the app running nice and smooth. We’ve got exciting updates on the way! 2.39.3 08/01/2025 Exciting updates just landed!
• New Tickets section with a fresh, improved look
• Real-time customer status now visible directly in the chat 2.38.4 07/11/2025 We’re rolling out a powerful new Dashboard — your go-to screen for real-time business insights, all in one place.
- See who’s accepting chats and how many each agent is handling
- Track active chats and live visitor activity
- View customer feedback and your daily chat satisfaction score
Everything you need to stay informed and in control — fast, clear, and right from your mobile.
More exciting updates are on the way! 2.37.3 06/18/2025 We’re rolling out a powerful new Dashboard — your go-to screen for real-time business insights, all in one place.
- See who’s accepting chats and how many each agent is handling
- Track active chats and live visitor activity
- View customer feedback and your daily chat satisfaction score
Everything you need to stay informed and in control — fast, clear, and right from your mobile.
More exciting updates are on the way! 2.36.6 06/06/2025 We’re rolling out a powerful new Dashboard — your go-to screen for real-time business insights, all in one place.
- See who’s accepting chats and how many each agent is handling
- Track active chats and live visitor activity
- View customer feedback and your daily chat satisfaction score
Everything you need to stay informed and in control — fast, clear, and right from your mobile.
More exciting updates are on the way! 2.36.5 05/28/2025 - Faster, smoother sign-up and sign-in experience
- Quicker and easier HelpDesk ticket creation — so you can get support without the wait
- Bug Fixes 2.35.1 05/05/2025 We’ve changed how you navigate the app to make room for exciting new features coming soon.
Archives are now in Inbox (previously Chats), so they’re no longer in the main navigation bar.
Why the change?
This update sets the stage for new sections and improvements designed to make the app more intuitive and helpful in your daily work. It’s a small shift now, but an important step toward a better, more connected experience.
Thanks for being with us! 2.34.4 03/28/2025 Bug fixes and minor improvements 2.33.0 03/17/2025 Big improvements are just around the corner! We’ve fine-tuned the Engage, Chats, Archives, and More sections to bring you a smoother, more insightful experience. Here’s what to expect:
- Engage – A fresh look with enhanced visitor insights! Now you can see the visitor’s device details and instantly spot first-time visitors.
- Chats – A sleek visual refresh, enhancing the chat list for better clarity.
- Archives – A polished design plus new chat insights: see who started the chat (bot or agent) and track customer satisfaction with the chat rating indicator.
- More – A complete visual redesign, making navigation even more intuitive. 2.32.5 03/06/2025 No major changes this time, but we've fixed some bugs and made behind-the-scenes tweaks for a smoother experience. More updates coming soon! 2.31.3 02/14/2025 No new changes this time, but we've fixed some bugs and made behind-the-scenes tweaks for a smoother experience. More updates coming soon! 2.30.4 01/15/2025 Completely new design for the main application screens 2.30.3 12/07/2024 - Introduced changing the user's or an agent's login status
- Fix camera permissions bug 2.29.5 11/18/2024 Enable editing an agent's concurrent chats limit from the agent screen 2.28.8 10/15/2024 - Technical improvements and bug fixed
- Improvements to the More screen 2.28.6 09/23/2024 Technical improvements 2.28.4 09/11/2024 Technical improvements and bug fixes 2.27.4 07/31/2024
LiveChat - Support & Sell version 2.41.5
Updated At: 2026-02-11
Changes: We’ve shipped UI refinements, performance improvements, and important security updates to make the app smoother and more reliable.
LiveChat - Support & Sell version 2.41.3
Updated At: 2025-12-09
Changes: Important security updates inside:
• Critical security patches applied
• Improved app stability on Android
• Performance & reliability enhancements
LiveChat - Support & Sell version 2.39.3
Updated At: 2025-08-01
Changes: Aug 1, 2025
Version 2.39.3
Nothing flashy this time– just some behind-the-scenes improvements to keep the app running nice and smooth. We’ve got exciting updates on the way!
LiveChat - Support & Sell version 2.38.4
Updated At: 2025-07-11
Changes: Jul 11, 2025
Version 2.38.4
Exciting updates just landed!
• New Tickets section with a fresh, improved look
• Real-time customer status now visible directly in the chat
LiveChat - Support & Sell version 2.36.5
Updated At: 2025-05-28
Changes: May 28, 2025
Version 2.36.5
We’re rolling out a powerful new Dashboard — your go-to screen for real-time business insights, all in one place.
- See who’s accepting chats and how many each agent is handling
- Track active chats and live visitor activity
- View customer feedback and your daily chat satisfaction score
Everything you need to stay informed and in control — fast, clear, and right from your mobile.
More exciting updates are on the way!
LiveChat - Support & Sell version 2.35.1
Updated At: 2025-05-05
Changes: May 5, 2025
Version 2.35.1
- Faster, smoother sign-up and sign-in experience
- Quicker and easier HelpDesk ticket creation — so you can get support without the wait
- Bug Fixes
LiveChat - Support & Sell version 2.34.4
Updated At: 2025-03-28
Changes: Mar 28, 2025
Version 2.34.4
We’ve changed how you navigate the app to make room for exciting new features coming soon.
Archives are now in Inbox (previously Chats), so they’re no longer in the main navigation bar.
Why the change?
This update sets the stage for new sections and improvements designed to make the app more intuitive and helpful in your daily work. It’s a small shift now, but an important step toward a better, more connected experience.
Thanks for being with us!
LiveChat - Support & Sell version 2.33.0
Updated At: 2025-03-17
Changes: Mar 17, 2025
Version 2.33.0
Bug fixes and minor improvements
Disclaimer
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