How-to Video - Access to eResources - Libraries at East Tennessee State University

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Accessing ETSU Library Resources from OneSearch

Frequently Asked Questions

I'm having trouble logging in. Can you help?
I'm getting an ERR_SSL_PROTOCOL_ERROR or "cannot establish a secure connection" message when accessing resources off-campus. How can I resolve this?

Contact Support

Library Technology

Email Me

Contact:

Library Technology Support
Sherrod Library, Room 226

423-439-5227

Last Updated: Feb 23, 2026 1:52 PM
URL: https://libraries.etsu.edu/use/access
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