CULTURAL CONCIERGE

EMPOWERING HOSPITALITY & TRAVEL PROFESSIONALS TO CONNECT GUESTS WITH ARTS & CULTURE EXPERIENCES IN ORLANDO

What You’ll Learn

Central Florida is globally known for theme parks—but there’s so much more to discover. From world-class museums to immersive festivals, jazz clubs, and children’s theatre, our local cultural scene has the power to take any itinerary to the next level.

Become a Cultural Concierge – Connect guests to unforgettable experiences.

Whether you’re a front desk team member, tour guide, concierge, or customer service professional, this free training equips you to confidently recommend local galleries, performances, festivals, and more.

START YOUR TRAINING

Cultural Concierge

is a quick, engaging training designed for hospitality professionals who want to

Enhance Guest Experiences
Stand Out as a Trusted Local Guide
Recommend Unique, Culturally Rich Activities
Support Local Artists and Cultural Institutions

FAQS

This is a quick, easy course that takes less than an hour to complete.

The Cultural Concierge Course is a FREE course and resource for all hospitality and tourism professionals.

This is a self-paced, and mobile-friendly course.

You will receive a certificate of completion at the end of the course to show you are a certified cultural concierge and knowledgeable in the arts of Central Florida!

COURSE OVERVIEW

Learn why the arts matter for our economy—and for your guests.

Explore the categories and cultural venues listed on ArtsinOrlando.com

Impress guests with local trivia and hidden gems they won’t find on TripAdvisor.

Practical tips for displaying art, building itineraries, and tailoring suggestions.

Learn how to collaborate with local artists and leave a lasting impression.

Courtesy Art and History Museum Maitland

Designed for You!

Whether you’re working at a hotel, restaurant, attraction, visitor center, or tour company, Cultural Concierge is built to help you:

Learn

Deepen your knowledge about the local cultural scene

Achieve

A new level of customer service and help create lasting memories

Elevate

Your guests’ stay and experience in a unique way

Go Beyond

Become a stronger partner in our region’s creative economy

GET STARTED TODAY

Join the Cultural Concierge Network

By completing this free training, you’ll become part of a growing movement to show the world that Orlando is more than theme parks—it’s a cultural destination. Earn your certificate. Boost your guest satisfaction. Support the arts.

get certified