Last updated: February 19, 2026
Contents
The following terms and conditions ("Agreement") govern all use of the LeadSync platform at leadsync.me and all content, services, and products available through the website (collectively, the "Service"). The Service is owned and operated by Plankton Digital Pty Ltd ("Plankton Digital", "we", "us", or "our").
By accessing or using any part of the Service, you agree to be bound by this Agreement, including our Privacy Policy. If you do not agree to all of these terms, you may not access or use the Service. The Service is available only to individuals who are at least 18 years old.
If you create an account on the Service, you are responsible for:
You must provide accurate and complete information when creating your account. You may not use another person's account without their permission. Plankton Digital will not be liable for any loss or damage arising from your failure to protect your account.
LeadSync is a lead data synchronisation platform that connects advertising platforms (including Facebook, Instagram, TikTok, LinkedIn, and Google Ads) to your chosen destinations (email, CRM, SMS, and other marketing tools). We provide:
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice where practicable.
By selecting a paid plan, you agree to pay Plankton Digital the applicable subscription fees as displayed on our pricing page. Subscription payments are charged on a pre-pay basis on the day you sign up and cover the use of the Service for the selected billing period (monthly or annual).
New accounts may be eligible for a free 14-day trial. No credit card is required during the trial period. At the end of the trial, you must subscribe to a paid plan to continue using the Service.
Unless you cancel before the end of your billing period, your subscription will automatically renew at the same rate. You authorise us to charge the applicable fee using the payment method on file. You can cancel your subscription at any time from your account settings or by contacting us.
Subscription payments are generally non-refundable. If you cancel your subscription, you will retain access to the Service until the end of your current billing period. We may, at our sole discretion, offer refunds or credits on a case-by-case basis.
You agree not to use the Service to:
We reserve the right to suspend or terminate your access if you violate these terms, without obligation to provide a refund.
You are the data controller for any lead data processed through the Service. You are responsible for ensuring you have the necessary legal basis and consents to collect and process that data.
We act as a data processor on your behalf and will process lead data only as necessary to provide the Service. For full details on how we handle personal data, see our Privacy Policy.
You retain all rights to your data. Upon termination of your account, we will delete your data in accordance with our data retention policy as described in the Privacy Policy.
This Agreement does not transfer any Plankton Digital intellectual property to you. All right, title, and interest in the Service — including the LeadSync name, logo, software, design, and documentation — remain solely with Plankton Digital.
You may not reproduce, modify, distribute, or create derivative works based on the Service without our prior written consent.
The Service integrates with third-party platforms (such as Facebook, Google, HubSpot, Mailchimp, and others). Your use of these platforms is governed by their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services.
By connecting a third-party account, you authorise us to access and transmit data as necessary to provide the integrations you have configured.
The Service is provided "as is" and "as available". Plankton Digital and its suppliers disclaim all warranties of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. You use the Service at your own risk.
To the maximum extent permitted by applicable law, Plankton Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
In no event shall our total aggregate liability exceed the amount you paid to Plankton Digital during the twelve (12) months preceding the claim. This limitation applies regardless of the legal theory (contract, tort, strict liability, or otherwise).
You agree to indemnify and hold harmless Plankton Digital, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to your use of the Service or violation of this Agreement.
You may terminate your account at any time by cancelling your subscription from your account settings or by contacting us. You will retain access until the end of your current billing period.
We may terminate or suspend your access immediately, without prior notice, if you materially breach this Agreement. Upon termination, provisions relating to intellectual property, limitation of liability, indemnification, and governing law shall survive.
We reserve the right to modify this Agreement at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email. Your continued use of the Service after changes constitutes acceptance of the updated terms.
This Agreement shall be governed by and construed in accordance with the laws of the State of Victoria, Australia, without regard to its conflict of law provisions. Any disputes arising under this Agreement shall be resolved in the courts located in Melbourne, Victoria, Australia.
If any provision of this Agreement is found to be unenforceable, the remaining provisions shall continue in full force and effect. A waiver of any term or condition in one instance shall not constitute a waiver of any subsequent breach.
If you have any questions about these Terms of Service, please contact us: