Legal

Privacy Policy

A practical overview of what Leadmatically collects, how we use it, and the choices you have when using the platform.

Last updated March 29, 2026

Overview

Leadmatically helps businesses discover relevant public Reddit conversations and manage follow-up replies. Depending on your plan, you may reply yourself using your own Reddit accounts, or Leadmatically may help by preparing and posting human-written replies using Reddit accounts we manage.

This Privacy Policy explains what information we collect when you visit our website, create an account, contact us, or use Leadmatically.

We keep this policy practical and readable. We only collect and use the information needed to run the service, improve it, support our customers, and keep the platform safe.

Information We Collect

Information you provide directly

When you sign up, contact us, or use Leadmatically, we collect the basic information needed to provide the service, such as:

  • - Your name, email address, and account details.
  • - Business details, website URL, and the content you add to the product.
  • - Billing and subscription information.
  • - Messages you send us for support or account help.

Website and business context data

If you add a business or website URL to Leadmatically, we may fetch and process content from that website so we can better understand your business, generate relevant keywords, and improve lead discovery and reply suggestions.

Public Reddit data

Leadmatically is built around monitoring public Reddit conversations. We may collect and process public Reddit content relevant to your searches, such as:

  • - Post and comment text.
  • - Subreddit names.
  • - Post or comment links.
  • - Public usernames.

We process this information to help you discover relevant leads, organize them in your dashboard, and generate or support replies.

Basic usage data

We may collect limited usage and technical information that helps us keep Leadmatically working reliably and securely.

  • - Basic product usage information.
  • - Limited technical details needed for security and performance.
  • - Cookie, session, or similar data used to keep the service working.

How We Use Information

  • - Provide, maintain, and improve Leadmatically.
  • - Create and manage your account.
  • - Authenticate users and keep accounts secure.
  • - Analyze the website content you ask us to review.
  • - Generate keywords, lead matches, reply drafts, and dashboard insights.
  • - Send product, support, billing, and service-related messages.
  • - Power email notifications and account updates.
  • - Monitor performance, prevent abuse, and enforce our terms.
  • - Comply with legal obligations and protect Leadmatically, our users, and the public.

If you use a plan that includes replies by Leadmatically, we may use your business context, lead data, reply preferences, and related instructions to prepare and send replies as part of the service.

Cookies and Similar Technologies

We may use cookies, local storage, session tools, and similar technologies to keep you signed in, remember preferences, understand product usage, improve performance, and protect the service.

You can control some cookie settings through your browser, but disabling certain technologies may affect how the site or dashboard works.

How We Share Information

We do not sell your personal information. We only use it for our own business purposes and to operate Leadmatically.

We may share information with trusted service providers that help us operate Leadmatically, such as providers for hosting, payments, email delivery, customer support, and security.

We may also share information when required by law, to investigate abuse or security issues, or as part of a business transaction subject to standard confidentiality protections.

If your plan includes managed replies by Leadmatically, the replies we send are intended to appear publicly on Reddit under the account used to post them.

Data Retention

We keep information for as long as reasonably necessary to provide the service, maintain security, meet legal obligations, resolve disputes, and enforce our agreements.

  • - Account and product data is usually kept while your account is active.
  • - Billing or support records may be kept longer when reasonably needed.
  • - Public Reddit lead data may be refreshed, updated, or removed over time.

If you close your account, we will delete or anonymize your data within a reasonable period unless we need to keep certain information for legal, security, fraud-prevention, or legitimate business reasons.

Your Choices and Rights

You can request access to, correction of, or deletion of your account information by contacting us.

You can opt out of non-essential marketing emails by using the unsubscribe link when available. You will still receive important account, billing, and service messages when needed.

Depending on where you live, local privacy laws may give you additional rights, such as the right to know what information we hold about you, request correction or deletion, object to certain processing, or request a copy of your data.

Security

We use reasonable administrative, technical, and organizational safeguards to protect your information, but no system can be guaranteed to be completely secure.

International Processing

Leadmatically and its service providers may process information in countries other than your own. When we do, we take reasonable steps to protect the information in line with applicable law.

Children

Leadmatically is designed for businesses and professionals. It is not directed to children, and we do not knowingly collect personal information from children through the service.

Third-Party Services

Leadmatically interacts with third-party platforms and public websites, including Reddit and websites you ask us to analyze. Their privacy practices are governed by their own policies, not this one.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the date at the top of this page and, where appropriate, provide additional notice.

Contact

If you have questions about this Privacy Policy or how your data is handled, email [email protected].