It's our one-stop shop for all of our technical information
Jamie Barry
The AA
We achieved 86% adoption rate to the system in the first 6 months
Sofia Lecman
Payoneer
We reduced our average handling time from 96 hours to 48 hours.
Elizabeth Chaloner
lastminute.com
Since implementing KMS Lighthouse, new hires are meeting QA and AHT goals in less than 90 days, down from 6 months.
Burg Hughes
GE HealthCare
We've seen a reduction in average handling time of over 30%
Iain Gibson
Esure
KMS Lighthouse Enabled Us To Improve The Overall Productivity of The Entire Team
Assaf Tiran
ZIM
Now we can provide agents with instant answers, eliminating the need to search through articles.
Harris D'Ambrosi
Allianz Partners
We have implemented our organizational Google: thanks to the system’s high search capabilities, the tool has become the go-to solution for our teams when searching and sharing information.
Hilla Hadas
Enosh
KMS Lighthouse Gave Us The Foundation To Build On For Tomorrow
Rolando Salinas
Arbonne
KMS Lighthouse helped streamline our knowledge management and significantly boost operational efficiency.
Michal Sever
Nayax
We have seen our internal average handle time drop in a very short period of time
Caleb Odum
Point Broadband
