FAQ’s
We work on a shared success based commission model which means you only pay us based on us delivering you booking revenues. Please contact us at sales@jetstreamtech.io for more details.
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As part of our full-service solution, our own employed multilingual team looks after all guest enquiries, including their calls, emails, and texts even if it's in the middle of the night. We tell them how to pack for success, give them suggestions on wonderful activities and local excursions, and deliver you happy guests.
Jetstream seamlessly collects payment from the guest. We will disburse the funds to you the day following the expiration of the booking's free cancellation policy. You will see our fees clearly outlined in each statement.
We really do think we are exceptional at delivering guest delight, and as such, this is an integral part of our full-service solution. Unfortunately, we do not offer an alternative which enables our partners to self-manage guest communications.
We believe success hinges on focusing on one's core competencies. We spend every single day building technology and processes that allow us to deliver the very best channel distribution, marketing and 24/7 multilingual guest communications in the world.
You could do parts of what we do by yourself, but we think this would be an expensive and time-consuming distraction from your core competency. Whether that is acquiring more inventory through investment or management, we sincerely believe we can both achieve much greater success by partnering and focusing on what we both do best.
You could do parts of what we do by yourself, but we think this would be an expensive and time-consuming distraction from your core competency. Whether that is acquiring more inventory through investment or management, we sincerely believe we can both achieve much greater success by partnering and focusing on what we both do best.
Jetstream elegantly combines the calendars of your individual rental units behind a single "room type" which is then distributed to each short-term rental marketplace as a single listing, whether they are condos, single rooms, or other. As long as you have a unit to sell in the Jetstream platform, your listing calendar remains live on all marketplaces.
That’s the term we (and the industry) uses to describe when an accommodation partner has 2, or more, identical(ish) units of the same room type.
There are no barriers to being listed. Jetstream collects and pays all government regulated taxes on your behalf, which we then remit to you. We only work with professionally managed properties in areas where short-term rentals are permitted.
Research shows, over 80% of worldwide bookings come from the 5 major Online Travel Agencies (OTA's). While we believe in exerting as much effort as possible on direct and repeat bookings, we also encourage distributing across as many of the large channels as possible, finding the travellers where they shop.
We are big fans of Airbnb and VRBO as they tend to produce longer than average stays, but ultimately it's important to have the maximum reach possible to supplementyour own super fast direct booking website provided by Jetstream which Jetstream will create in partnership with you.
We are big fans of Airbnb and VRBO as they tend to produce longer than average stays, but ultimately it's important to have the maximum reach possible to supplementyour own super fast direct booking website provided by Jetstream which Jetstream will create in partnership with you.
No problem, your Jetstream account manager will work with you to find the best solution to receive you pricing and availability.
Please reach out to our team for a detailed explanation of OTA fees, taxes, OTA guest fees, housekeeping charges, and how they are assigned based on the billing model selected.
If you are feeling overwhelmed by the number of software vendors in the travel industry, we hear you. We have developed long-term relationships with a curated set of best-in-class providers of tech solutions that genuinely help increase the operational efficiency of your business.
Our technology works seamlessly with these partners and we remove all of the hassles for you by taking the lead on the onboarding process. Even better, in most cases, we have negotiated volume discounts which we split evenly with you. Meaning, you're paying less than retail for these transformative solutions. Please contact us at sales@jetstreamtech.io for more details.
Our technology works seamlessly with these partners and we remove all of the hassles for you by taking the lead on the onboarding process. Even better, in most cases, we have negotiated volume discounts which we split evenly with you. Meaning, you're paying less than retail for these transformative solutions. Please contact us at sales@jetstreamtech.io for more details.
Your brand is your pride and joy, we absolutely get and respect that. Our technology enables us to distribute your short-term rental assets entirely behind your brand. Whether that is on the OTA's or your direct website, or when communicating with our agents across phone, email, and text, the guest will be interacting with your brand, logo, colors, etc.
As far as the guest is concerned, they are dealing with your company and your brand. You can rest assured knowing that while you are simplifying your business by outsourcing a portion of your operations to our team, you are continuing to grow your brand recognition far and wide.
As far as the guest is concerned, they are dealing with your company and your brand. You can rest assured knowing that while you are simplifying your business by outsourcing a portion of your operations to our team, you are continuing to grow your brand recognition far and wide.
You can reach out to us via live chat, email, phone or book a meeting in real-time by visiting the 'Contact us' page