We care for your Privacy

ITAdOn IT Solutions respects your privacy and is committed to protecting the personal information you share with us through our website [www.itadon.com]  and in connection with our services (“Services”). 

This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained from visitors, clients, and users. By accessing or using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately. 

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The “Effective Date” above indicates the most recent revision. Continued use of our Site or Services after changes are posted constitutes acceptance of the revised Privacy Policy. 

privacy

Information We Collect 

We may collect both personal information and non-personal information in the course of operating our business. 

Personal Information may include: 

  • Name, company name, title, and role 
  • Contact details (email address, phone number, mailing address) 
  • Login credentials if applicable to ITAdOn platforms 
  • Billing and payment details 
  • Information voluntarily provided through forms, inquiries, or support requests 

Non-Personal Information may include: 

  • IP address, browser type, device information 
  • Log data and usage statistics 
  • Cookies and tracking information (see Section 4) 

We may also obtain information from trusted third-party sources such as analytics providers or marketing partners, where legally permitted. 

How We Use Information 

We use the information collected for purposes including, but not limited to: 

  1. Providing and Improving Services – Delivering our IT solutions, technical support, and related offerings. 
  2. Communications – Responding to inquiries, sending service updates, and providing administrative notices. 
  3. Personalization – Tailoring the Site experience, content, and marketing. 
  4. Marketing and Promotions – Sending offers, newsletters, and information relevant to your business, subject to applicable laws and your preferences. 
  5. Legal Compliance & Security – Detecting, preventing, and responding to fraud, unauthorized access, or other unlawful activities. 
  6. Recruitment – Processing job applications and related employment activities.

Cookies and Tracking Technologies 

Our Site uses cookies, web beacons, and similar technologies to enhance your experience and analyze usage. 

Types of cookies used may include: 

  • Essential Cookies – Required for core Site functionality. 
  • Performance/Analytics Cookies – To measure Site usage and improve performance (e.g., Google Analytics). 
  • Functional Cookies – To remember preferences and settings. 
  • Advertising & Social Media Cookies – To deliver relevant ads and enable content sharing. 

You may adjust browser settings to refuse or limit cookies. Please note that disabling cookies may affect Site functionality. For details on cookies, visit www.allaboutcookies.org. 

Sharing of Information 

We do not sell your personal information. However, we may share information under the following circumstances: 

  • With Service Providers – Vendors, contractors, and partners who assist us in delivering our Services (bound by confidentiality obligations). 
  • Business Transfers – In connection with a merger, acquisition, or sale of assets. 
  • Legal Requirements – When disclosure is required by law, regulation, or legal process. 
  • Protection of Rights – To protect ITAdOn’s legal rights, property, and the safety of our employees, clients, or the public.

Data Security 

We implement industry-standard administrative, technical, and physical safeguards to protect personal information. However, no system or method of transmission over the Internet is 100% secure. Accordingly, we cannot guarantee absolute security of your information. 

Data Retention 

We retain personal information for a period of 60 days, unless a longer retention period is reasonably necessary to fulfill business, legal, or contractual obligations. This 60-day default ensures data is available for operational needs, such as customer support, transaction processing, or compliance with short-term regulatory requirements, while minimizing storage of unnecessary personal information. 

International Data Transfers 

If you access our Site or Services from outside the United States, please note that your information may be transferred to, stored in, and processed in the United States. The data protection laws in the United States may differ from those in your country of residence. 

Where required by applicable law (including the EU General Data Protection Regulation (GDPR) and the UK GDPR), we implement appropriate safeguards to protect your personal information during such transfers. These safeguards may include: 

  • Standard Contractual Clauses (SCCs): We rely on SCCs approved by the European Commission and/or UK authorities for transfers of personal data. 
  • Data Privacy Framework Participation: Where applicable, we may participate in recognized data transfer frameworks, such as the EU-U.S. and UK-U.S. Data Privacy Framework. 
  • Technical and Organizational Measures: We use additional safeguards such as encryption, secure storage, and restricted access to ensure a high level of data protection. 

By using our Site or Services, you acknowledge and consent to the transfer of your information to the United States under these safeguards. 

Your Rights 

Depending on your jurisdiction, you may have the right to: 

  • Access, correct, or update your personal information 
  • Request deletion of your personal information 
  • Opt out of marketing communications 
  • Restrict or object to certain data processing activities 
  • Request a copy of your personal information in a portable format 

To exercise these rights, please contact us at info@itadon.com 
 

Marketing Communications 

We may use your personal information to send you marketing communications about our products, services, promotions, or updates that we believe may be of interest to you. These communications may be delivered via email, phone calls, SMS, or other digital channels, in accordance with your communication preferences. 

  • Consent-Based Marketing: Where required by law, we will only send you marketing communications if you have given us your consent. 
  • Opt-Out Rights: You may opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly. Please note that even if you opt out of marketing messages, we may still send you important non-marketing communications related to your account or our services (such as security notices, service updates, or policy changes). 
  • Third-Party Marketing: We do not sell or share your personal information with third parties for their own marketing purposes without your explicit consent.

Contact Us 

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at: 

ITAdOn IT Solutions 
1500 Chestnut St Suite 1959, Philadelphia, PA 19102 
Email: [email protected]  
Phone: (888) 448-2366 

This Privacy Policy was last updated on 9/05/25