Getting started: Webex App
Last updated:
Our goal is to educate our users on how to use the Webex App and inform them of everything the Webex App has to offer. This includes available features and capabilities, on-demand training videos, frequently asked questions and more.
Webex App features
Video conferencing
High-quality video conferencing for easy, face-to-face collaboration from anywhere.
Flexible calling
Call via the internet (Voice over Internet Protocol) or traditional phone lines (Public Switched Telephone Network).
Webex Smart Audio
Webex Smart Audio removes background noise for clear, professional calls.
Video and chat messaging
Send instant messages, group chats or Vidcast video clips easily.
Whiteboarding and annotating
Brainstorm together using shared boards, live drawing and easy annotations.
Screen sharing and remote control
Share your screen and collaborate by giving or requesting control.
Collaborative group spaces
Organize teams with shared files, messages and meetings in one spot.
Webex App training
Watch these two overview videos to get started with the Webex App and then visit the Webex Academy for more in-depth training modules.
Everything for work, at your fingertips, Webex App
[0:00 – Intro]
[Upbeat, energetic music plays]
The Webex app just got infinitely more powerful. Staying connected from wherever you get work done has never been easier. The app has everything at your fingertips so you and your team can work better together. Whether you are on mobile, tablet, laptop, or desktop, we’ve got you covered.
[0:24 – Centralized Hub]
Everything is all in one place. The Webex app is a centralized work hub that keeps all your messages, shared files, and meeting artifacts in a single location. You can jump from a message to a call, to a meeting, or to a group whiteboard—all with the click of a button. You can also bring everything you use daily into one place with embedded third-party apps.
[0:51 – Mobile & Field Integration]
The Webex app helps you tackle any obstacles on the way. Take your meetings with you with QR codes and CarPlay integration. Collaborate in real-time from the field back to the office with mobile camera share.
[1:08 – Language & Insights]
Break down barriers with real-time translation. Use the custom dictionary to accurately capture every word spoken in a meeting, and optimize your work-life balance with private insights into time spent in meetings.
[1:29 – Outro]
All features in one app.
[Music swells and fades]
Elevating Hybrid Work, Webex by Cisco
[0:00 – Scene: A woman in a maroon shirt is speaking directly into the camera from a bright, sunlit home office. The camera zooms out and the woman is now on a laptop screen.]
Woman: How do you elevate hybrid work?
Graphic “Elevating Hybrid Work”
[0:04 – Scene: Transition to a remote worker in a kitchen walking towards the Cisco Desk computer.]
Man: Ok Webex start my meeting.
Graphic “Webex Assistant”
[0:06 – Scene: Transition to a remote worker in a modern office touching a Cisco Desk Mini computer screen.]
Graphic “Webex Desk Mini”
[0:08 – Scene: Transition to a remote worker in a modern office sitting at a desk with a Cisco Desk computer.]
Graphic “Webex Desk”
[0:10 – Scene: Transition to a remote worker standing in a modern office in front of a Cisco Webex Desk Pro computer.]
Graphic “Webex Desk Pro”
[0:12 – Scene: Various images of Cisco Webex with people in video conferences.]
Graphic “Intuitive Interface, Immersive Share, Enterprise Security at Home, Virtual Backgrounds, Expressive Messaging, Mobile IOS & Android”
[0:20 – Scene: Man outside looking at Webex App on his phone before walking into a noisy cafe and opening his laptop and joining a meeting with the woman in the maroon shirt.]
Graphic “Mobile IOS & Android, Audio Intelligence”
Woman in maroon shirt: “Looks noisy over there.”
[0:28 – Scene: Man clicks on Noise Removal setting.]
Man: “Can you hear me ok?”
Woman in maroon shirt: “I can only hear you.”
[0:32 – Scene: Numerous transitions to a individuals wearing a headsets.]
Graphic “Headset 300 Series, Headset 500 Series, Headset 700 Series, Executive Series”
[0:37 – Scene: Numerous transitions to a individuals using Webex products.]
Graphic “Webex Calling, Webex Desk Hub, 4k Webex Desk Camera, Real Time Translation, Webex Board Series, Innovative Whiteboarding, Webex Room Panorama, Interoperability, Room Monitoring, Smart Security, Cisco DNA Spaces, Webex Control Hub”
[0:56 – Scene: A close up of the woman in the maroon shirt zooms out to reveal she is in a Webex Event meeting with an enormous number of participants.]
Graphic: “Webex Events, 100,000, Reach Everyone”
[1:00 – Scene: The camera zooms back into to a close up of the woman in the maroon shirt on the screen.]
Woman in maroon shirt: “Any questions? Let’s take a poll.”
[1:04 – Scene: The camera pans right to a Webex poll question, “How do you elevate Hybrid Work”.]
Closing Text: Webex by Cisco.
Webex Academy
Learn anytime with self-paced courses and quick video tutorials on all things Webex or register for a live class.
Frequently asked questions
Webex App, formerly Webex Teams, is a phone, messaging, and videoconferencing service for one-on-one or team collaboration with file and screen sharing.
Webex features include:
- Persistent chat and collaboration rooms
- Public Switched Telephone Network (PSTN) Calling
- Screen sharing and whiteboarding
- On-demand video or audio meetings
- Meeting scheduling and file sharing
Create secure work areas within the Webex App to begin collaborating with another person, group or team. The Cisco Webex App should be installed by your local IT or Central IT on your work machine. If you have admin rights to your machine you can Download Webex App. You do not need to use the free trial, you have an account with UW—Madison. Check out the Getting started using the Webex App (KnowledBase).
The Webex App is available for Windows, Mac, Linux, iOS, Android, Chromebook and through a web browser. Get more detailed information at: Webex: What is the Webex App? (KnowledgeBase).
Webex Meetings can be scheduled from the Webex App in the Meetings tab.
Webex Help Center:
- Schedule a meeting: Webex App: Schedule a meeting from the meetings calendar (Webex Help Center).
Updating and cancelling a meeting is done easily in the Meetings tab in the Webex App.
Webex Help Center:
- Cancel a meeting: Webex App: Cancel a meeting that you scheduled (Webex Help Center)
- Update a meeting: Webex App: Update a meeting (Webex Help Center)
Teams helps you keep stay organized by categorizing multiple spaces under a common theme. It’s a great for working on large projects that involve multiple departments all working together on a project.
When you’re creating a team on a Mac, you can also select an emoji and add it to the name. Use teams instead of spaces (groups) when you need the members to break out into more than one group (like breakout sessions).
Webex Help Center:
- Create a team: Webex App: Create a team (Webex Help Center)
With Webex, everything you do is shared and stored in a designated space. You can send messages, have video meetings, share documents and whiteboards. Spaces helps organize your group’s work making collaboration on a specific project easy and efficient.
Webex Help Center:
- Create a space: Webex App: Create a space (Webex Help Center)
Yes, students have access to download and use the Webex App for meetings and chat. However, only student employees are able to also use the Public Switched Telephone Network (PSTN) calling feature.
You can invite anyone you’d like.
If the individual is part of UW–Madison – Simply select the space you want to add them to, enter their name and select them from the list.
If the individual is external to UW–Madison – Simply select the space you want add them to, enter their email address and press Enter to invite them.
Webex Help Center:
- External users: Webex App: External users in spaces (Webex Help Center)
Note if they don’t have a Webex account already, they will receive an email from Cisco inviting them to join using the email address you entered.
Now that you’ve installed Webex, it’s time to set up the app.
Webex Help Center:
- Personalize Webex App: Webex App: Personalize your app (Webex Help Center)
Simply click the plus sign and choose Contact a Person to enter their email or name. Then, just type and send your message, and you’ve now just created a space just for the two of you. The next time you message them, you can just select their name from the list of your spaces.
Webex Help Center:
- Send a chat message: Webex App: How do I send a chat message? (Webex Help Center)
Yes, when you connect to a Cisco Webex Board, desk, or room device, you can share content wirelessly from your Webex app.
Webex Help Center:
- Share content wirelessly: Webex App: Share content wirelessly to Webex devices (Webex Help Center)
Webex App can open automatically when you start your computer so you can get started working right away. But, you can control whether you’d like to do this or not.
Webex Help Center:
- Disabling Webex auto-start: Webex App: Open the app automatically (or disable this feature) when your computer starts (Webex Help Center)