Upcoming Changes to Duo 2FA for Students & Alumni
Beginning in Spring 2026, OIT will be disabling phone-based authentication methods (Text & Call) on Duo accounts to address ongoing security concerns with these methods. To learn more about when...
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Featured News

February 9, 2026
Note: If you currently use the Duo Mobile App for 2FA when signing into your UC Merced account, you do not need to take action. Beginning in Spring 2026, OIT will be disabling phone-based...
January 19, 2026

  Duo is updating its infrastructure on February 2nd, 2026. As a result, the Duo Mobile app will only work if your device meets the new minimum version requirements. If OIT has...

October 27, 2025

  As part of system-wide efforts to address the risks and threats associated with phone based authentication methods (SMS/Text & Call), OIT is working to eliminate these...