Technology matters, but trust is why clients stay
Cobus Olwage, Chief Executive Officer at IPT When businesses choose a managed IT services provider, it is easy to focus on the obvious comparisons, such as price, tools, certifications, response times, and technical capability. While these are important, they are not the only considerations. In technology services, clients are not only buying systems,…
Read MoreIPT positions fully managed firewalls as active protection for South African businesses
South African organisations are increasingly dependent on connected systems, cloud platforms, remote access, and digital customer service. Yet many still treat firewall protection as something configured once and revisited only when there is a problem. IPT, a managed IT services and cybersecurity provider, says businesses need to rethink the role of the firewall in…
Read MoreIPT expands Kimberley focus as uptime and connectivity become business priorities
IPT, a managed IT services and cybersecurity provider, is strengthening its presence in Kimberley as regional businesses place growing emphasis on reliable connectivity, system uptime, and local operating continuity. Here, technology decisions are grounded in day-to-day reality. Systems must work, connectivity must be reliable, and support must be accessible when operations are affected. While…
Read MoreIPT strengthens Gqeberha support as manufacturing businesses prioritise IT continuity
IPT, a managed IT services and cybersecurity provider, is strengthening its local support presence in Gqeberha as manufacturing-driven businesses place greater emphasis on reliable technology, system continuity, and integrated IT operations. The region is home to businesses where operational performance depends heavily on connected systems, responsive support, and minimal downtime. In these environments, IT…
Read MoreThe post-Q1 security checklist every South African business should run
Dillon Gray, Chief Operations Officer at IPT By May, new employees have joined the business, while others have left. Roles might have changed, and suppliers may have been added. Devices have moved between offices, homes, and sites. Teams have found quicker ways to get work done, some of them approved, some of them a…
Read MoreStructured IT Support: The Backbone of Efficient Business Operations
Hashiem Domingo, Professional Services Consultant at IPT Most businesses only notice IT support when something stops working and their systems begin slowing down or access to something fails. Workflows get rerouted and operations become significantly less efficient. In isolation these issues might feel minor, but they quickly add up across the organisation. Companies must realise…
Read MoreYour technology budget is probably wrong – Here is how to tell
Cobus Olwage, Chief Executive Officer at IPT Most mid-market businesses in South Africa have a technology budget that looks reasonable on paper. There is spend allocated to infrastructure. Devices are refreshed on schedule. Software licences are accounted for. Security is present in some form. Nothing appears obviously broken. And yet, if you look closely, the…
Read MoreThree AI use cases that work for South African mid-market businesses right now
Renier Moorcroft, Chief Technical Officer at IPT AI has moved quickly from pilot projects to boardroom discussions across South Africa. For mid-market businesses, the pressure is very real. Costs are rising, teams are stretched, and operational efficiency is no longer optional. What is becoming clear is that most organisations do not need ambitious AI programmes…
Read MoreWhy service desks are becoming operational risk points in modern businesses
Across many South African organisations, the IT service desk remains one of the least examined operational control points in the business. When incidents pile up, requests move between inboxes, or escalation paths become unclear, the result is often more than inconvenience. It creates operational blind spots that affect productivity, accountability and business continuity. IPT,…
Read MoreThe hidden cost of reactive IT: Why service desks are becoming business risk points
Gerrit Pienaar, Regional Manager at IPT Most South African organisations rely on IT to keep operations moving. Systems must be available, devices must work, and connectivity must be reliable. Yet in many businesses, IT service management still operates as a reactive function. It follows a familiar pattern of something breaks, someone logs a ticket, and…
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