Insight7 is an AI platform that helps teams analyze calls, feedback, and meetings to uncover insights that drive sales, improve customer experience, and enhance coaching.

Who is Insight7 designed for?

Insight7 is built for sales, customer experience, and enablement teams who want to make data-driven decisions and improve performance through insight automation.

How does Insight7 work?

Insight7 connects with your existing tools to analyze conversations and feedback, automatically surfacing key themes, metrics, and recommendations.

Yes. Insight7 uses enterprise-grade encryption and complies with major data protection standards to keep customer information secure.

Transform Customer Calls
into Lasting Loyalty

Turn every customer call into insights that drive satisfaction, retention, and team performance.

Key Benefits

Elevate Customer Success & Support Teams

Analyze 100% of your implementation, support,
care, and account management calls — without manual review.

Actionable Coaching Insights

Replace hours of spot-checking with automated
scorecards and coaching tips tailored to each team.

Spot Trends Before They Become Problems

Identify recurring themes, missed moments,
and service gaps across thousands of conversations.

Team-Level Performance Dashboards

Drill down by role, team, or customer segment.See
what’s working, where customers get stuck, and how to improve.

How it Works

Seamless Zoom Integration

Ingest thousands of customer conversations automatically. No manual uploads, no missed data.

Smart Call Evaluation

Calls are classified by type (support, implementation, care, renewals) and evaluated against tailored scorecards.

Coaching & QA at Scale

Managers get instant scorecards, coaching recommendations, and evidence from transcripts — all traceable back to the call.

Dashboards & Trends

Go beyond single calls. See patterns across reps, teams, and timeframes. Track experience quality and customer sentiment over weeks or months.

Loved by 500+ insights and customer teams

Hear from our customers

“We can now review customer calls for insights quality in minutes vs weeks. We also identify opportunities to improve our customer experience and increase sales like we never did before.”

“Before we got Insight7, I would spend days getting recordings transcribed, highlighting interesting quotes, and aggregating those quotes into insights. Now I just upload the recordings into Insight7 and all that work is done for me in a matter of minutes.”

“Insight7 is accurate in transcribing and has unique analysis capabilities other tools don’t have. I love the customer service too. It's exceptionally good.”

“I've been doing market research analysis for 40 years and Insight7 has been a huge help. It is super fast and convenient, absolutely fantastic so far!”

“Insight7 is a great tool and I am using it more and more every day. The time to insight is impressive, enabling me to take research or customer calls and turn them into Insights I can act off of.”