VICIdial Development Services

Add missing features or enhance current performance by leveraging our expertise in this open source call center software.

VICIdial: A popular open source call center solution to run diversified business campaigns

The increasing demand for call center solutions at cheaper rates can be met by VICIdial , call center software. It has several amazing features to support inbound and outbound campaigns. With VICIdial CRM integration, you can streamline customer data management and enhance your team’s productivity. This highly scalable platform is ideal for growing businesses, allowing you to run customer care, sales, survey, and other types of campaigns while maintaining smooth workflow and improved customer engagement.

Does your business need a Custom VICIdial CRM Integration?

Our VICIdial development company helps you build cost-effective, high-performing, and scalable call center solutions with seamless VICIdial CRM integration, tailored to your business needs.

Our VICIdial Development Services

Our commitment is to develop software that aligns with the specific requirements of our clients’ business.

VICIdial Installation

Let our VICIdial experts handle the job of configuring and setting up a scalable version of VICIdial to furnish you with a robust and reliable solution.

VICIdial Customization

VICIdial development to build tailored features to VICIdial theme customization, performance enhancement and more are offered to benefit you.

VICIdial Training

Learn the nitty gritty of VICIdial from veteran experts offering in-depth training on this open source call center software to enhance your team’s technical knowledge.

VICIdial Cluster Setup

Run uninterruptible campaigns by deploying a cluster setup of this software for call centers that provides 99.95% of SLA uptime and excellent failover and recovery.

VICIdial CRM Integration

We provide integration of any open source and third party CRM solutions under our VICIdial CRM integration service offering to provide single sign on facility.

VICIdial Custom Theme

Our VICIdial theme customization and custom skin design and development services will enhance the look and feel of the software with white label support.

Call Center Solution

We have demonstrated our proficiency in developing custom call center software solutions that can perfectly align with your business needs and client expectations. We can provide you with the most personalized solution or development services to furnish you with an ideal contact center solution.

VICIdial Development Company

We are popular as a VoIP open source development company due to our expertise in building, scaling up, and maintaining the best open source VoIP solutions. We have a team of VICIdial experts that specializes in this open source call center software. We provide the development of custom features, add-ons, etc. to add missing functionalities to this contact center solution.

As a Leading VICIdial Development Company, Our VICIdial skin development and VICIdial theme customization services are popular due to the transformation of this software with better and enhanced UI and UX elements. We also provide various other VICIdial services to benefit its users.

Enhance your call center’s interface with our VICIdial custom theme. Tailored to your brand, it offers a visually appealing and intuitive design,optimizing the user experience for agents. Customize colors, logos, and layouts to create a branded and engaging environment that boosts productivityand customer satisfaction.

Why Choose Us?

Discover the Benefits of Partnering with Our Team

Extremely Consistent Delivery

Our expertise and commitment make us capable of delivering on-time services and brilliant performance for all types of requirements to augment VICIdial solution.

Dedicated teams
Domain experience
Strategic solutions

On-demand Upscaling

Unlock untapped opportunities by upscaling functional sturdiness of your VICIdial solution. We are here to make upscale processes swift and seamless for your business.

Meticulous approach
Dedicated support
Proactive assistance

Quick Onboarding

Our time-tested expertise in customizing VICIdial software helps us create a highly streamlined process for client onboarding that is fast and efficient.

Well thought prioritization
Rapid process
Effective formal processes

Supercharge Your VICIdial with AI-Powered Agents

Take your VICIdial system to the next level with our AI Agent integration! Designed to enhance productivity, reduce manual workloads, and offer intelligent automation, our VICIdial AI Agent empowers call centers to:

Automate repetitive tasks like call routing and basic queries

Improve response times with 24/7 intelligent support

Increase agent efficiency with smart assistance and suggestions

Reduce operational costs while boosting customer satisfaction

Built by the VICIdial experts at Inextrix, our AI solution seamlessly integrates with your existing VICIdial setup.

What Our Client Say

"We were looking for a reliable IP PBX solution as our conventional system had a lot of limitations. I’m happy with the solution and service provided by Inextrix. They gave us scalable IP PBX software and also integrated our CRM system and automated billing solution. This system increased productivity and ROI significantly."

Naman Tahir

Vice President, 8com inc

"Amazing group of guys to work with. After the quality of work I saw in the first project completed, we have decided to move all our development over to Inextrix. All work was completed on time and as expected. Would not think twice to recommend these guys."

Jaco Jacobs

Platformity

"Hi, I just wanted to send you guys a quick message on how great its been working with you guys on our voip development needs, in the last 3-4 years, you have been very responsive and always care about delivering the work as much as we do. Im very impressed with the high level of talent that you guys have and am grateful that I could find such dependable voip professionals that always do what they say they will. take care -Albert"

Albert Montgomery

CleverMoto

Frequently Asked Questions

It is a renowned open source call center solution that supports inbound, outbound, and blended campaigns. It has standard and some advanced features to support call center operations. More than 14,000 users worldwide use this call center software.

This is a tricky question. The software is available for free because it is open source. However, you need to spend for hosting, customization, and other changes you may need. In case, if you do not know technical knowledge related to this software, you may also need to pay for installation and setup. So, yes, the software is available for free, but still, it will need you to bear some expenses.

VICIdial Development services are offered by experts that have been working with this software for years. Depending on your business needs, our experts provide different or predefined VICIdial services such as setup and installation, VICIdial theme customization, skin development, CRM integration, training, support, etc. You can connect with our team to have a one to one discussion and know how it works. For more details, contact us.

That depends on your requirement. The complete VICIdial theme customization includes custom VICIdial skin development, white labeling of the software, skin integration, and theme customization.

VICIdial is an open-source call center software used for managing inbound, outbound, and blended call campaigns. It helps businesses streamline customer support, sales, surveys, and telemarketing operations. It’s highly scalable, supports predictive dialing, and integrates with CRMs to improve productivity and customer engagement.

VICIdial offers support for call center operations, including inbound and outbound campaign management, agent monitoring, reporting and analytics, predictive and automatic dialing, and CRM integration. Businesses can also access community forums, documentation, and professional services for technical assistance, troubleshooting, and custom solutions.

Yes, VICIdial can be seamlessly integrated with most CRMs to streamline call center operations. VICIdial CRM integration allows automatic logging of calls, tracking customer interactions, syncing leads and contacts, and improving agent productivity. This ensures better customer management and more efficient sales and support workflows.