About IndyGo Mobility
IndyGo - Open Door - Flexibility to manage paratransit trips - View upcoming and completed trips - Easily cancel trips (At least 90 minutes prior to scheduled pick up window) - Ability to make reservations during Open...
IndyGo - Open Door - Flexibility to manage paratransit trips - View upcoming and completed trips - Easily cancel trips (At least 90 minutes prior to scheduled pick up window) - Ability to make reservations during Open Door’s normal reservation hours. (1 to 3 days in advance) - If requested time is not available, you will be directed to customer service. - If address is not in your data base, you will be directed to customer service. - Convenient Trip Details View - Passenger notifications with accurate vehicle ETAs - Simple Mobile Interface - 24/7 access to account profiles, settings, and scheduled trip information.
Version History Bug fixes and Improvements: - Resolved issue where, when a client has a self-service account with address allowed set to no, the client was able to book a trip using POI addresses from their client profile and recently used addresses from recent trips they have taken. - Resolved issue where rating a trip was not returning the user to the Past Trips screen. - Resolved issue where screen titles were not always displayed at the top of the screen. - Resolved issue where the log out button returned the user to the home page instead of logging out as expected. - Resolved issue where deep linking failed if app was not already installed. 4.3.16 09/12/2025 Bug fixes and improvements: ⁃ Updated the Terms of Service functionality to disable the “I agree” button until users have fully scrolled through the ToS. ⁃ Resolved issue that caused app to crash when adding or deleting a credit card, or when paying with a credit card during trip booking. ⁃ Improved usability of the device list display so that all mobility aid device options are displayed on one screen. ⁃ Resolved issue where dismissing the location permission alert sent eh user back to the Booking screen. ⁃ Resolved issue where an error message was periodically presented upon a user opening the app, causing the user to be unable to access their profile. ⁃ Updated app so that is available in portrait mode only. 4.3.12 04/08/2025 Bug Fix: Resolved issue with biometric login where info was not being updated upon login. 4.3.7 03/12/2024 New features and improvements: • Added dynamic font scaling to app to improve usability with increased text size and/or "zoomed" display settings turned on. Bug fixes: • Resolved issue where default device does not update when a different device is selected during trip booking. • Resolved issue where trips weren't able to be booked during a specific time frame as expected. 4.3.3 02/09/2023 3.2.0 06/02/2021
Previous Versions
Here you can find the changelog of IndyGo Mobility since it was posted on our website on 2024-03-26 14:33:43.
The latest version is 4.3.16 and it was updated on 2026-06-10 23:31:52. See below the changes in each version.
IndyGo Mobility version 4.3.16
Updated At: 2026-06-10
Changes: Version History Bug fixes and Improvements:
- Resolved issue where, when a client has a self-service account with address allowed set to no, the client was able to book a trip using POI addresses from their client profile and recently used addresses from recent trips they have taken.
- Resolved issue where rating a trip was not returning the user to the Past Trips screen.
- Resolved issue where screen titles were not always displayed at the top of the screen.
- Resolved issue where the log out button returned the user to the home page instead of logging out as expected.
- Resolved issue where deep linking failed if app was not already installed. 4.3.16 09/12/2025 Bug fixes and improvements:
⁃ Updated the Terms of Service functionality to disable the “I agree” button until users have fully scrolled through the ToS.
⁃ Resolved issue that caused app to crash when adding or deleting a credit card, or when paying with a credit card during trip booking.
⁃ Improved usability of the device list display so that all mobility aid device options are displayed on one screen.
⁃ Resolved issue where dismissing the location permission alert sent eh user back to the Booking screen.
⁃ Resolved issue where an error message was periodically presented upon a user opening the app, causing the user to be unable to access their profile.
⁃ Updated app so that is available in portrait mode only. 4.3.12 04/08/2025 Bug Fix:
Resolved issue with biometric login where info was not being updated upon login. 4.3.7 03/12/2024 New features and improvements:
• Added dynamic font scaling to app to improve usability with increased text size and/or "zoomed" display settings turned on.
Bug fixes:
• Resolved issue where default device does not update when a different device is selected during trip booking.
• Resolved issue where trips weren't able to be booked during a specific time frame as expected. 4.3.3 02/09/2023 3.2.0 06/02/2021
IndyGo Mobility version 4.3.16
Updated At: 2025-09-12
Changes: Sep 12, 2025
Version 4.3.16
Bug fixes and Improvements:
- Resolved issue where, when a client has a self-service account with address allowed set to no, the client was able to book a trip using POI addresses from their client profile and recently used addresses from recent trips they have taken.
- Resolved issue where rating a trip was not returning the user to the Past Trips screen.
- Resolved issue where screen titles were not always displayed at the top of the screen.
- Resolved issue where the log out button returned the user to the home page instead of logging out as expected.
- Resolved issue where deep linking failed if app was not already installed.
IndyGo Mobility version 4.3.16
Updated At: 2025-09-12
Changes: Bug fixes and Improvements:
- Resolved issue where, when a client has a self-service account with address allowed set to no, the client was able to book a trip using POI addresses from their client profile and recently used addresses from recent trips they have taken.
- Resolved issue where rating a trip was not returning the user to the Past Trips screen.
- Resolved issue where screen titles were not always displayed at the top of the screen.
- Resolved issue where the log out button returned the user to the home page instead of logging out as expected.
- Resolved issue where deep linking failed if app was not already installed.
IndyGo Mobility version 4.3.12
Updated At: 2025-04-08
Changes: Apr 8, 2025
Version 4.3.12
Bug fixes and improvements:
⁃ Updated the Terms of Service functionality to disable the “I agree” button until users have fully scrolled through the ToS.
⁃ Resolved issue that caused app to crash when adding or deleting a credit card, or when paying with a credit card during trip booking.
⁃ Improved usability of the device list display so that all mobility aid device options are displayed on one screen.
⁃ Resolved issue where dismissing the location permission alert sent eh user back to the Booking screen.
⁃ Resolved issue where an error message was periodically presented upon a user opening the app, causing the user to be unable to access their profile.
⁃ Updated app so that is available in portrait mode only.
IndyGo Mobility version 4.3.7
Updated At: 2024-03-12
Changes: Mar 12, 2024
Version 4.3.7
Bug Fix:
Resolved issue with biometric login where info was not being updated upon login.
Disclaimer
Official App Store Link
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