Effective Date: 10/13/2025
Last Updated: 10/13/2025About This Policy
This privacy policy describes how Indiana Legal Help, Inc., handles personal information on our websites, kiosks, and any subdomain and any services made available through Indiana Legal Help (collectively, “ILH”). By using ILH, you’re agreeing to let us handle your information the way we describe it here.
This privacy policy is for ILH only. If you email us, use an Easy Form, or visit other websites we link to, different privacy rules apply.
ILH is for people in the United States. All your information stays in the United States, where police and courts can access it if the law says they have to.
You can ask us to show you what information we have about you, fix wrong information, or delete your information completely.
What You Need to Know About Your Privacy
Here’s what this privacy policy means in simple terms:
• What we collect: We may collect personal information like your name, email, and location, and information about how you use ILH. When you fill out legal forms, we may temporarily store your private information while you are working on the forms, but we don’t keep it after you leave ILH.
• Why we collect it: We want to help you find the right legal help and make ILH work better.
• Who we share it with: We may share your information with lawyers and legal organizations that might be able to help you. We don’t sell your information.
• Your choices: You can ask us to delete your information anytime. You can also control some website tracking through your browser.
• Questions: Contact us anytime if you have questions about your privacy.
The detailed privacy policy below gives you the complete picture and your full legal rights.
Information We Collect
Contact Information
We may collect your name, email address, county, and phone and text numbers.
Personal Information for Legal Forms
When you complete legal forms on ILH, you may need to provide sensitive personal information, including your date of birth, partial social security number, monthly income and expenses, property ownership information, insurance coverage, criminal record, arrest history, domestic violence history, and other personal and family history details. We may temporarily store this private information while you are working on the forms, but we don’t keep it after you leave ILH.
Demographic Information
If you share information such as your zip code, gender, income, age, race, ethnicity, languages spoken, military status, citizenship status, marital status, family size, disability status, child support information, and other demographic details, we may store it and use it to find the right kind of legal help for you.
Usage and Device Information
We collect information about how you use ILH, including your IP address, browser type, device identifiers, pages visited, time spent on pages, links clicked, search terms entered, and referral sources. We may also collect information about the emails we send you, such as whether you opened messages or clicked on content. We use tracking technologies like cookies, web beacons, tags, and pixels to gather this information. We can see how you use our website – like which pages you visit and how long you stay.
Location Information
We may collect information about where you are when you use ILH, especially if you are on your phone, using technologies such as GPS and Wi-Fi.
Information You Submit or Post
We collect feedback, questions, comments, and anything else you provide through ILH.
How We Collect Information
Information You Provide Directly
We collect information when you give it to us if you complete a form, request legal information, submit questions or feedback, or sign up for email updates.
Information We Collect Automatically
We use tracking tools and technologies like browser cookies, web beacons, tags, and pixels to automatically collect information about how you interact with ILH. We collect this information across devices and over time as you use ILH or interact with our emails.
How We Use Information
To Provide Our Services
We use your information to help you with your legal problems – answering your questions, completing your legal forms, and finding legal service providers.
To Improve ILH and Services
We look at how people use our website to make it work better for us and for you.
For Administrative Purposes
We use information to keep our website running safely and follow the law. We want to protect our organization, staff, and the people who use ILH.
For Research and Analysis
We might use information (without your name attached) for research, academic studies, data analysis, and reports about how to help people better.
As Otherwise Permitted by Law
Sometimes the law requires or allows us to use information in ways we haven’t described here, but we’ll tell you about it if that happens.
When We Share Information
With Partner Organizations
Sometimes we work with other organizations to help you. We might share your information with them but will only share your personal information with your permission. We won’t give your information to companies that want to sell you things.
For Legal Compliance
We share information when required by law. Some examples include responding to court orders, subpoenas, government agency requests, or other reasons. We may also share information about potential fraud, abuse, or threats to safety.
With Your Consent
If we want to share your information for any other reason, we’ll ask you first and explain why.
Your Choices and Controls
Cookies and Tracking
You can change your computer or phone web browser settings to stop some tracking by visiting www.aboutads.info/choices and https://optout.privacyrights.info but this might make our website work differently. Kiosks will store cookies while you’re using them but delete them as soon as you finish.
Do Not Track Signals
If you use a “Do Not Track” button in your web browser, your information will still be tracked because our website is not set up to use it.
Information Sharing Limitations
You don’t have to give us all the information we ask for, but if you don’t, this may keep us from being able to help you as much.
Data Security and Retention
Security Measures
We work hard to keep your information safe, but the internet isn’t perfectly secure. We cannot guarantee the security of your information. Be careful about what you share and never share your passwords with anyone.
Data Retention
We keep personal information as long as we need it to do all the things described in this Policy. If we delete your information, we will delete it securely.
International Transfers
ILH operates in the United States. If you access ILH from outside the United States, your information may be transferred to, stored, and processed in the United States, which may not provide the same level of data protection as your home country.
Children’s Privacy
ILH is designed for adults and not children under 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information from your child under 18, please contact us immediately at the address below, and we will delete it.
Parents can learn more about protecting children’s privacy online by visiting the Federal Trade Commission’s website.
Third-Party Links and Services
Our website has links to other websites. When you click those links, you’re leaving our website and this privacy policy doesn’t protect what you do on those other websites. Read their privacy policies to see how they handle your information.
Sometimes we have content on our website from another company. If you use that content, like watching a video or joining a Zoom call, we can’t control how those companies use your information.
Policy Updates
We might change this privacy policy sometimes. We’ll put the new version on our website and include the date it was changed. If we make big changes that affect the information we already have, we’ll ask for your permission first if required by law. If you continue to use ILH after we have made changes to the privacy policy, this means you agree to the new Policy.
Contact Information
If you have questions about this policy or want to change something about your information, contact us using the information below.
Email: [email protected]
Mail:
Indiana Legal Help, Inc.
615 North Alabama Street, Suite 426
Indianapolis, IN 46204