iHelpDesk is a cloud-based help desk service that allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality. You can prioritize, categorize and manage requests and problems, it supports multiple assignees for a ticket and full email integration.
Autodesk Data Management Server 2008 fixes or addresses a variety of issues.
Manage requests from your end-users submitted by email, phone calls or web
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