FAQ

Ticket FAQs

How do I get a ticket?

Ignite uses Brown Paper Tickets as our ticket vendor. Ticket information is/shall be posted on the official Ignite website HERE.

When do tickets go on sale?
How much do tickets cost?
Why are tickets so much/ so little?
How many tickets are you selling?
How do I get a free ticket?
When will tickets be mailed?
How will you handle kid tickets?
Can I buy a ticket at the gate?
Can I transfer my ticket?
Can I get a refund on my ticket if I can’t go?

Combustia City FAQs

Are there sound restrictions?

There are NO city/county sound ordinances. We do ask that certain neighborhoods turn it down a notch. Spark can have amplified sound between 11am and 11pm, and Kindleton will have no amplified sound at all. It’s rumored that some people like to sleep at burns? Check out everything you need to know here.

Can I bring my pet?
Can I bring my kids?
Can I bring my art?
Can we swim in the lake?
Why can’t I swim in the lake?
Are there any fire restrictions in theme camps or campsites?
But what about flame effects?
Can I drive a car to my camp to load/unload?
Can I park a car or trailer at my theme camp or campsite?
Can I sleep in my car?
Can I bring an RV or large bus?
What’s the terrain like?
Is there accessibility camping?
What’s the alcohol policy?
How can I figure out how much space our theme camp will need?
How can I know if a theme camp is appropriate for my child?
Why are those the gate hours?
When will the effigy burn?
What is the Mutant Vehicle policy?
Why would you schedule it on this weekend? Why didn’t you take other burns/ family vacations/ school year/ my family reunion/ how far it is from [location] into account?
What’s the deal with “Playforms”?
What’s the weather like?

Volunteer FAQs

Do I need a ticket to volunteer?

YES. All volunteers must have a participant ticket to the event itself. No exceptions. Volunteering will NOT get you in the gate – only a ticket will.

How do I go about volunteering?
I’m all signed up, can I get in early?
Where do I enter my ticket number when I volunteer?
How do I get my ticket refunded once I’ve signed up for my volunteer shifts?
Should I volunteer before I have a ticket?
I can’t remember what I’ve signed up for – where can I find that info?
Whoops, my schedule has changed – how can I change the shifts I’ve signed up for?
Will anyone remind me of my shifts?
I’m afraid I’ll forget what shifts I’ve signed up for once I get to Ignite – is there anyone that can help me with that?
I want to sign up on site – can I do that?
What are the teams?