IBM BigFix Remote Control - Target is the endpoint client of IBM’s remote support solution. Developed by IBM United Kingdom Ltd., it runs on managed devices and enables authorized technicians to securely view and control desktops in real time to troubleshoot issues, apply fixes, and provide assistance, with options for attended sessions or policy-controlled unattended access.
Built-in security and governance features include authenticated access, encrypted connections, role- and policy-based permissions, optional user consent prompts, and detailed auditing with session logging and recording. Productivity capabilities such as screen sharing, remote keyboard and mouse control, chat, and file transfer help accelerate resolution. The Target component can be deployed and configured at scale through the BigFix platform, providing centralized management and reporting.
By standardizing secure remote assistance across enterprise endpoints, IBM BigFix Remote Control - Target helps IT teams resolve incidents faster, reduce onsite visits and downtime, and improve end-user satisfaction while supporting compliance requirements.
IBM BigFix Remote Control - Target is developed by IBM United Kingdom Ltd. and is used by 14 users of Software Informer. The most popular version of this product among our users is 9.1. The names of program executable files are net.exe, TRCStartService.exe.
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