FAQ

GENERAL FAQ

HYROX is a global fitness competition for everybody. Whether you’re a seasoned athlete or just love a challenge, HYROX is a great way to put your training to the test.

It is recommended that you have a fitness background or regularly participate in fitness activities, and you must be 16 or over.

The race format includes 8 x 1km runs, each followed by 1 functional workout station. There are multiple divisions, allowing you to find one that suits you best!

Divisions:

Open (Men/Women): The standard HYROX race – challenging but accessible for most fitness levels.
Pro (Men/Women): For experienced athletes – the same format with heavier weights.
Doubles (Men/Women/Mixed): Team up with a partner – you run together and split the exercises.
Pro Doubles (Men/Women): Same as doubles, but with heavier weights.
Relay (Men/Women/Mixed): Form a team of 4 – each person completes 2 x 1km runs and 2 workout stations.
Adaptive (Men/Women): An inclusive division for athletes with a range of impairments.

No matter your fitness level or preference, there’s a way for you to get involved and experience the unique challenge of HYROX.

To find your next HYROX race, click here.

HYROX is the fitness race for everybody.

Everybody who is 16 and older can participate in a HYROX event! Anyone who participates in a sport, gym, fitness club, freeletics group or just loves to run is ideal for HYROX.

It is recommended you have a fitness background or regularly participate in fitness activities. You should have at least a minimal fitness level. The workouts are a combination of different natural movements combined with added weights.

The competition is broken up into divisions of HYROX Women/Men, HYROX Pro Women/Men, HYROX Doubles, HYROX Pro Doubles and HYROX Relays, allowing everyone passionate about sports and fitness to properly challenge themselves and take part in the first fitness competition for everybody.

HYROX is growing rapidly and is launching in more and more countries and cities around the world. The events are usually held in large indoor exhibition halls to ensure that there is enough space for the large number of athletes and to create equal conditions for all. The over 12000m2 of each event location covers 3 soccer fields!

Besides the race set-up, a lot of things await you in the venue: For example the warm-up area and the recovery area for athletes or the legendary HYROXWORLD where you can discover the latest HYROX Apparel collection, the original HYROX equipment, the Puma Printing Station, as well as many partner offers. Food trucks, cool DJ music, spectator stands and gym boxes create a special vibe.

You can easily register for an event online via the HYROX website. Here you will find an overview of all events offered in the current season. Click on the desired event, select your division and follow the further instructions.

After successful booking you will receive a confirmation email summarizing your order. In addition to the payment summary and the personal data provided during the booking process, the email will contain a QR code for on-site check-in on the day of the event. Please note you do NOT have to print this e-ticket, but can simply present it on your cell phone at registration.

HYROX is designed to give your training a purpose. HYROX is ideally trained in a HYROX Partner Gym with certified trainers who professionally support you in your preparation. With our “Partner Gym Finder” you can quickly get an overview of which HYROX Gym is closest to you. HYROX also provides you with new and innovative workouts every week, which you can integrate into your existing training. For more training content, follow the relevant HYROX region on social media!

HYROX365 is a holistic training and education ecosystem, catering to affiliated partners and designed to accommodate all training providers with dynamic solutions. HYROX365 aims to make healthy performance training accessible for everybody.

Click here to learn more about HYROX365.

The HYROX Affiliation Program is a partnership built around the growing appetite of members, subscribers or clients to train with purpose and provide your business with the necessary tools and services to integrate HYROX. Get involved by becoming a HYROX Training Club, Performance Center or Performance Coach.

Click here to learn more about HYROX affiliation.

HYROX includes 8 x 1km runs, alternating with 8 different functional workouts. The individual stations are:

SkiErg
Sled Push
Sled Pull
Burpee Broad Jumps
Rowing
Farmers Carry
Sandbag Lunges
Wall Balls

The Official HYROX Rulebook contains all the information regarding the different stations (weight, distance, etc). You can also find the technical briefings on the event page.

Depending on the venue, athletes will run a specific number of laps to complete the 1km. Make sure to refer to the relevant event page to confirm this information.

Divisions:

Open (Men/Women): The standard HYROX race – challenging but accessible for most fitness levels.
Pro (Men/Women): For experienced athletes – the same format with heavier weights.
Doubles (Men/Women/Mixed): Team up with a partner – you run together and split the exercises.
Pro Doubles (Men/Women): Same as doubles, but with heavier weights.
Relay (Men/Women/Mixed): Form a team of 4 – each person completes 2 x 1km runs and 2 workout stations.
Adaptive (Men/Women): An inclusive division for athletes with a range of impairments.

No matter your fitness level or preference, there’s a way for you to get involved and experience the unique challenge of HYROX.

The age groups are broken down as shown below:

Single Division (determined by the athlete’s age on the day of the event)

Under 24 (16 – 24)
25 – 29
30 – 34
35 – 39
40 – 44
45 – 49
50 – 54
55 – 59
60 – 64*
65 – 69*
70 – 74*
75 – 79*
80 – 84*
85 – 89*

Double Division (determined by the average age of both doubles participants on the day of the event, e.g Athlete 1: 50, Athlete 2: 49 = 45-49 AG)

Under 24 (16 – 24)
25 – 29
30 – 34
35 – 39
40 – 44
45 – 49
50 – 54
55 – 59
60 – 64*
65 – 69*
70 – 74*
75 – 79*
80 – 84*
85 – 89*

*Please be aware that we do not have these age groups for the pro divisions.

Relay Division (determined by the average age of all team participants on the day of the event)

Under 40

40+

Singles AG – This is determined by the athlete’s age on the day of the event.

Doubles AG – This is determined by the average age of both doubles participants the day of the event.

Relay AG – This is determined by the average average age of all team participants the day of the event.

Yes, the Official HYROX Rulebook contains all the information regarding the different stations (weight, distance, etc). You can also find the technical briefings on the event page.

Depending on the venue, athletes will run a specific number of laps to complete the 1km. Make sure to refer to the relevant event page to find this information.

HYROX is accessible to everyone. Send an email to the local customer service team to find out more.

This will depend on your fitness level. The average HYROX finisher time in 2024/2025 was 1.5 hours. The HYROX competition is comparable to a sprint triathlon or a fast half marathon.

There is no time limit to complete your HYROX race. Athletes will enter the course at staggered times for each division, making it difficult to track their position within your wave. This means there’s no pressure – take it at your own pace and focus on your personal performance and experience.

At each event, Head Judges share responsibility for the 8 workout stations and the running course, ensuring that the event runs smoothly and that competition standards are maintained. They are supported by a large pool of judges who keep a close eye on the action at all times.

Yes! The data of each athlete will be recorded individually during the ordering process and each athlete must sign the waiver. In case of a team booking (Doubles or Relay), the person placing the order will sign the declaration directly at the end of the ordering process. The remaining team members will receive separate mails with a link to sign the waiver. Please fill in the personal data fields carefully so that you are correctly registered in our system.

Spectators are welcome, because there is nothing better than starting in front of friends or family, right?

The spectator area has been designed so your support can be close to you at almost every workout. Spectator tickets, like athlete tickets, can be purchased online on the event page of the HYROX website.

Children under 12 do not need a ticket, but must be accompanied by an adult.

Sure! You can either buy HYROX Merch from our online store or get advice directly at the event in the HYROXWORLD.

For any questions regarding a order purchased online/ in store, please reach out to our merchandise team via [email protected].

The Physical Fitness Test gives you an indication of your fitness level and an assessment of which division is suitable for you. Please note that there are no time limits for the HYROX Race and you can register for any division without qualifying. The P’F “T is only intended to help you decide which division to choose. The test is held in hundreds of gyms each season and consists of this workout:

1000m run (outdoors or on a treadmill at 2% incline).
50 Burpee Broad Jumps
100 Lunges
1000m Row
30 Hand Release Push Ups
100 Wallballs (6 kg men / 4 kg women)

TICKET/ RACE RELATED FAQ

To purchase tickets for a race, head to ‘Find My Race’, where you will find all of the upcoming races across the world. Once you have found the event of your choice, click ‘BUY TICKETS’ and select either ‘ATHLETE TICKETS’ or ‘SPECTATOR TICKETS’.

If your desired race has already sold out, make sure to add yourself to the notification list to be first to hear when additional tickets become available!

To stay up to date with future event launches, it is highly recommended to follow your market’s social media page.

After completing your purchase, you’ll be redirected to a confirmation page and will receive an email summarising your order. On the confirmation page, you’ll be prompted to “Personalize Your Ticket”. If you’re not on the confirmation page, make sure to check your email and click on “Activate Tickets” to personalize your tickets.

Please note that all athlete tickets must be personalized at least two weeks before the event to be assigned a race start time and to download your QR code/barcode for check-in onsite.

If you need help finding your tickets, please follow the HYROX account links below, log in using the same email address associated with the ticket*, locate your ticket and personalize.

US HYROX Events Account Log-In

Canada HYROX Events Account Log-In

No, you do not need to create or log into a HYROX account to purchase tickets. However, by creating a HYROX account, all your tickets and order confirmations can be stored in one place.

Important: As HYROX takes place in different countries, we work with separate booking systems. Therefore, you will have separate accounts for each country. Unfortunately, an account for all HYROX races is currently not possible.

Our Official Photography Partner, Sportograf, uses facial recognition to find your race photos. About 48 hours after your race, you can view all your pictures on sportograf.com. Just upload a selfie to see every photo captured of you during the event!

Did you pre-purchase your Sportograf package?

Go to sportograf.com/en and search for the respective HYROX event.
Enter the email address you used for race entry and click “Send Validation Link.”
Check your inbox for the email titled “Validation successful – Search for your images now” and click “Validate and Search.”
Upload a selfie.
Select “Buy Foto-Flat.”
Enter your Sportograf Ticket ID (below the barcode on your PDF ticket) at checkout to bring the total to £0.

Forgot to pre-purchase your photos?

Don’t panic, Sportograf captures everyone during the race. Simply upload a selfie after your race and purchase your photos directly from the website.

Important: To find your Sportograf redemption Ticket ID, you must first personalise your ticket. Simply log in to your HYROX account and complete personalisation. The code can be found under the barcode on your downloaded Sportograf PDF ticket.

Refunds are permitted if you have purchased the Flex Add-On for a regular ticket. Please note that different rules apply for Charity tickets.

Standard Athlete Ticket

100% refund up to 31 days before the race (7:59 am, LOCAL TIMEZONE)
50% refund up to 7 days before the race (7:59 am, LOCAL TIMEZONE)
Name change is available up to 1 day before the race(7:59 am, LOCAL TIMEZONE)

(includes Sportograf package*, excludes the Flex Add-On fee.)

*Sportograf package can only be refunded alongside the athlete ticket, it cannot be refunded separately.

Yes, the same rules apply. We highly recommend that gym owners purchasing multiple tickets purchase the Flex Add-On.

When you register online, you agree that we can send you event-related information to the email address you have provided. Additionally, we will send you a HYROX newsletter with further news about HYROX.

Of course, you are free to unsubscribe from all HYROX mails at any time, but please note by doing so you will miss out on valuable race information sent via email. If you still desire to unsubscribe, this can be done directly via the unsubscribe link in the mail or by sending an email to the correct customer support team.

Click here to find the respective customer support team for your booked event.

No. However, when you sign up, you can estimate your finish time. Those who estimate themselves to be the fastest, will be in the first waves. Those who do not estimate your finish time will be randomly allocated to waves in their division.

All participants wear a timing chip around their right ankle, which is handed out at check-in on event day. The race course, as well as all workouts, are linked with timing technology, so that precise timing is guaranteed for each individual athlete. The finisher time and the exact split times of the individual workouts can be used to analyze your own performance afterwards and there is the possibility to compare yourself with other athletes worldwide and thus prepare even more specifically for the next race.

THIS link will direct you to the “Results and Rankings” overview, sorted by the HYROX Seasons. Via the “SEARCH” button you can easily search for your final race times by entering your name.

In the Athlete Guide you find the check-in time for athletes at the day of the event. For larger events, we also offer a pre-check-in the day before. If this applies to your event, you will be informed in advance.

The check-in is divided by athletes and spectators. In addition, there is always a separate help desk to assist you with any kind of problem. Have your e-ticket (barcode) on your cell phone (optionally printed out) ready for check-in. We will scan the code(s) and you will receive your timing chip. Please attach the transponder to your right ankle.

Take care of it, if you lose the transponder we will have to charge you. You can return it at the finish area after your race. You will also receive a race wristband. Please wear it during the race so that the judges can assign you the correct weights.

An event related briefing for the Singles and Doubles Divisions will always be uploaded on our Youtube Channel on the Monday before the race. This technical briefing explains the rules of the race and is mandatory for all athletes. So please watch it carefully. The relay teams will receive a separate briefing on site. The time of the briefing will be announced in time at the registration in the venue.

BAG DROP, CHANGING ROOMS, SHOWERS?

For athletes, we provide a bag drop and changing rooms at every event, but unfortunately, no showers are available.

Bag Drop Rules:

Drop your bag off 45-60 minutes before your race, as there may be queues.
Each athlete can bring one bag, no larger than a cabin-size bag.
Please ensure everything fits inside your bag; loose items will not be accepted.
Make sure your bag is securely closed and all liquids are tightly sealed.
Keep any race essentials like your timing chip and energy gels with you, as you will not be able to keep going back to your bag once it has been dropped off.
HYROX cannot accept responsibility for lost items.

Unfortunately, we’re unable to store bags for spectators due to space limitations, so please plan accordingly.

The official event normally takes place between 8:00 AM and 9:00PM* Each division will have its own start time. Your average division takes 1.5 hours to complete. Two weeks before the event we will announce the official wave times for each division.

3 days before the event you will receive your individual start wave time. It is recommended you arrive 90 minutes before your division start time to allow enough time to register, warm up and go through a technical briefing.

Unfortunately no, you cannot wear your headphones while competing, please refer to the Official HYROX Rulebooks here for more information on what you can and cannot have on you whilst you race.

As per our rulebook, you can only take water/energy gels with you if it is on your person from the start of the race. Athletes cannot accept any beverage or nutritional product from anyone (including spectators) except at the aid stations during their race.

During the race, water will be made available at least once before or after each pass through the Roxzone. A sports drink or other hydration product may also be available.

As much as we would like to make it possible, animals are not permitted in any of our venues – except for service animals (restrictions vary per location). Please reach out to your customer service team for confirmation.

For each division, there will be an age group winner’s ceremony for 1st-3rd place on the podium with a winner’s flag. Please refer to the Athlete Guide for individual Ceremony Times. Each HYROX finisher will receive a finisher patch at the finish line. Neither flags or patches will be sent by mail after the event.

With Flex Add-On: If you purchased the Flex Add-On, you may be eligible to change the name on your ticket or request a refund. Please review the Flex Add-On terms and conditions for your specific event (rules may vary).

Without Flex Add-On: If you did not purchase the Flex Add-On, we’re sorry, but no changes, refunds, or deferrals are available for your ticket.

You have the option to pull out of the race at any time. We have staff all along the course and at the different workout stations who will send medics to take care of you in case of an emergency.

At each race, the top finishers in each age group qualify for the World Championships, the ultimate HYROX showdown at the end of each HYROX Season. Qualification slots are given in proportion to the number of athletes taking part. The exact number will always be published in advance in the Athlete Guide for the respective event. If you have qualified for the World Championships, we will send you an individual code by email, which will give you access to the registration form for the World Championships. The code is valid for 48 hours. Please note: This code enables you to register for the World Championships. The code is not a free code, but an access code for the sign-up. A starting place at the World Championships has, like the normal events, a ticket fee. A World Championships ticket is excluded from the regulations on rebooking.

After the 48h deadline, the second qualification round will start. This means that qualifying places that are not accepted will be given to the next athlete in the backlog procedure. The 48-hour deadline also applies here. If a coder is not redeemed within the deadline, the starting place for the respective person will be forfeited. The validity of the code will NOT be extended. It is expected that in spring 2023 athletes who have missed their deadline will have another chance to register for the World Championships within a limited time frame (first come first serve!).

At the World Championships, all competitors will compete in the HYROX Race with pro weights. This applies to all athletes who have qualified in the open and doubles categories, with the exception of the mixed doubles, who will compete with the men’s open weights and all athletes in the 60+ age groups will compete with open weights.

Please click here to learn more about our Elite15 Series.

You can always contact the customer support teams in the respective regions, to find the contact information, click here.

If you have any questions about your booking, please provide as much information as possible, including:

Event/Division
Full Name (as shown on the ticket)
Ticket ID (found on your PDF ticket)
Email used to purchase the ticket

FLEX ADD-ON FAQ

Singles, Doubles & Relay Tickets

One name change allowed up to 1 day before the event.
100% refund available up to 31 days before the event.
50% refund is available up to 7 days before the event.

Charity Tickets

One name change allowed up to 1 day before the event.
No refunds available.

Spectator Tickets

Flex Add-On is not available for this ticket type.

All changes must be made by 7:59 AM (event timezone) 1 day before the athlete’s race day (not the event start). Please also note that all refunds exclude the Flex Add-On and Service fee.

Singles, Doubles & Relay Tickets

Name change allowed up to 1 day before race day*

Charity Tickets

Name changes are permitted up to 1 day before race day*. Please note that the new participant will assume the fundraising commitment.
No refunds available.

Spectator Tickets

The LITE FLEX Add-On is not available for this ticket type.

*Name changes must be made via the athlete’s HYROX Account by 7:59 AM (event timezone) 1 day before the athlete’s race day (not the event start).

The Flex Add-On and Lite Flex are only available during the purchase of your athlete ticket – it cannot be added post-purchase. The add-on will be available when purchasing athlete tickets, up to 31 days before the race. After this, only tickets without the Flex Add-On will be available until the race is sold out.

The Flex Add-On is available for purchase for all athlete tickets except for charity tickets. This includes Singles, Doubles & Relay. Please make sure to read the terms of the Flex Add-On carefully, as rules differ between ticket types.

It is not possible to transfer tickets to another event, with or without the Flex Add-On. This also includes deferrals to the following season.

If you purchased a Doubles or Relay ticket with the LITE FLEX Add-On, you can:

Change the name of your partner (providing it hasn’t been done already – you are restricted to one change per ticket)

If you have purchased a Doubles or Relay ticket with the FLEX Add-On, you are also eligible to request a refund, provided they are within the following refund windows:

A 100% refund is available up to 31 days (7:59 AM Event Time Zone) before your race day.
A 50% refund is available up to 7 days (7:59 AM Event Time Zone) before your race day.

*Division changes are strictly prohibited.

Volunteers who would like added flexibility are encouraged to purchase the Flex Add-On or Flex Lite.

If you purchase Flex Lite, you may process a name change directly through your Vivenu account without contacting Customer Service.
If you purchase the Flex Add-On and would like to return your ticket for future use, please contact us for assistance. If eligible, the Customer Service team will support reactivating your volunteer code in alignment with our policies.*

All requests must comply with our Terms and Conditions and must be submitted to Customer Service no later than 31 days prior to the event. Requests made after the 31-day deadline are not eligible for 50% refund codes.

Single Athlete: $30 USD
Doubles Team: $40 USD (both tickets together)
Relay Team: $45 USD (all 4 tickets together)

If you didn’t purchase the Flex Add-On with your athlete ticket, you cannot make any changes to that ticket. This includes refunds, name changes, or ticket transfers to other events. Additionally, the Flex Add-On cannot be added to your order after purchase.

Yes, all tickets, no matter when they were purchased, follow the same rules. We highly recommend that anyone buying multiple tickets or on behalf of somebody else purchase the Flex Add-On.

If you’ve purchased a Singles, Doubles or Relay division ticket with the Flex Add-On*, you’re eligible for a 100% refund of your ticket up until 31 days out from your race day or 50% up until 7 days out from your race day.

How to request a refund:

Make sure the ticket is personalized with the athlete’s name and details.
Once personalization is complete, the option to “Return” will appear in your HYROX Account.
Click Return to request the refund

Important:

No refunds are possible on a Charity division ticket, with or without the Flex Add-On.
Refund excludes the Flex Add-On fee and service fee.
Refunds are processed automatically once requested via your HYROX Account, but may take 7–10 days to appear on your original payment method
Refund includes the Sportograf package (if purchased with that ticket) but can only be refunded together with the athlete ticket (not separately).

Sportograf packages are non-refundable on their own. However, if you purchased the Flex Add-On and choose to refund your race ticket, your Sportograf package can be refunded as well.

No, returned tickets are not put back on sale immediately after they’re refunded. If you missed out during the initial ticket release, you may still have a chance to grab a ticket at the last minute. We recommend joining the event’s ticket notification list (linked on the event page) to receive alerts if any tickets are released.

No, we will not make any exceptions.

If you’ve purchased a Singles, Doubles, Relay or Charity division ticket with the Flex Add-On* and Lite Flex, you’re entitled to one to two name changes.

How to submit a name change:

Make sure the ticket is personalised with the original athlete’s name and details.
Once personalisation is complete, the option to “Re-Personalise” will appear in your HYROX Account.
You can then update the ticket with the new athlete’s information.

It is not possible to transfer tickets to another event, with or without the Flex Add-On. This also includes deferrals to the following season.

If you purchased a Doubles or Relay ticket with the Flex Add-On, you can:

Change the name of your partner (providing it hasn’t been done already – you are restricted to one change per team)
Request a refund

*Division changes are strictly prohibited.

If you purchased a Charity ticket with the Lite Flex, you can change the name on your ticket if needed, but refunds are not available. Without the Lite Flex, no changes can be made.

FAQ

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