DATA PRIVACY IS A FUNDAMENTAL RIGHT.
Introduction
Welcome to the Privacy Policy of Hyperhumans OÜ, located at Sepapaja tn 6 in Tallinn, Estonia (15551). Before we get to the important legal text, we want to get something outlined right at the beginning. Our founders – and our company – truly believe that personal data privacy is a fundamental right. We have made it our corporate default position to collect only the minimum amount of data necessary to provide you with cool apps and services, and to operate on privacy-by-design and privacy-by-default principles. If we don’t NEED to collect a datapoint from you, we won’t. We do not collect your data to sell it third parties. We don’t run any dark algorithms or shadow telemetry and creepy analytics – you can request the entirety of your data at any time and see for yourself. We use end-to-end encryption whenever possible to ensure that we can’t see your personal information even when we do have access to data. In short, we are committed to protecting your privacy and processing your data in a transparent and ethical manner. This policy outlines our practices for handling personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
Data Controller and Data Protection Officer
Hyperhumans OÜ, with its registered seat in Tallinn, Estonia, is the data controller for the processing of personal data. Our Data Protection Officer can be contacted at DPO@hyperhumans.ai.
Compliance with General Data Protection Regulation (GDPR)
This privacy policy is crafted to provide an overview of the processing of personal data and ensure compliance with the GDPR and other applicable laws and regulations such as the Data Governance Act.
Definitions
Personal Data: Information relating to an identified or identifiable natural person.
Processing of Personal Data: Operations relating to personal data including collection, storage, use, and destruction.
Cookie: Information placed on a User’s device when visiting a Website.
Website data: Data collected through interaction with the Hyperhumans website
Application data: Data collected through Hyperhumans applications, including https://neuralead.ai, https://chat.hyperhumans.ai, https://hyperdash.ai, and other applications on Hyperhuman domains.
Website Data Collection Policy
Data collection is voluntary, however it is an important element for us to provide the best web experience and service improvement. Mandatory data collection (such as for contact forms) or optional data collection (such as website analytics) are indicated at the time of collection, and an express action on your part is required before any data is collected. This may be in the form of clicking a button (such as cookie acceptance notice) or checking a field (such as privacy policy acceptance on a contact form).
Purposes of Website Data Processing
We may process personal data you enter into our website for:
Website operation and improvement.
Customer interaction and marketing activities (the latter only with double opt-in).
Providing security and detecting malicious behavior.
Responding to user requests.
Website Data Collection
Data collected for contact forms includes name, email and IP address information, which is used solely for the intended purposes and not stored or used for marketing unless the option to subscribe to our newsletters has been selected.
Data collected for website analytics and improvements includes country location, type of device and operating system, page visits and interactions, and other non-personally identifying information. Your IP address is anonymised for additional privacy. We have a retention policy of 365 days for this data, or until a user requests its deletion – whichever comes first.
Website Cookies
We use necessary cookies for basic website functionalities and security. Optional cookies for analytics and marketing are used only with your explicit consent.
Embedded Content from Other Websites
Our site may include embedded content from other websites, which may collect data about you, use cookies, and monitor your interaction.
Website Data Retention
We retain data no longer than necessary for the purpose for which it was collected. Contact form data is stored for the necessary period and cookie data retention is outlined in our cookie policy.
Website Data Sharing
Data is shared with service providers – whose servers are within the EU for compliance purposes – and may be forwarded to competent institutions for legal proceedings.
Rights of Users
Users have the right to access, rectify, limit processing, and oppose the processing of their data. Requests for data modification or detailed information on data use can be directed to DPO@hyperhumans.ai.
Website Security Measures
We implement robust security measures including but not limited to multi-level firewalls, anti-virus protection, SSL/https encrypted data transmission, strong password enforcement, and two-factor authentication.
Application Data Policy
To provide you with a customised experience, our applications may collect and store certain data based on user input during the on-boarding process, or during the use of the application. Hyperhumans OÜ stores this data in an encrypted database located in the European Union. You may request a copy of this data at any time. You may request for this data to be removed from our servers at any time.
Our application may also use 3rd party API services. These APIs may transmit data entered by the user through servers located outside of the European Union. We make every effort to ensure your personal data – or data that can be used to deanonymise you – is not transmitted through these 3rd party APIs whenever feasible.
Modification of the Privacy Policy
We reserve the right to modify this Privacy Policy in compliance with legal changes. Users will be notified of any changes via our website or email.
Contact
For inquiries about our Privacy Policy, contact us at DPO@hyperhumans.ai.
End of Privacy Policy
Latest Revision: 04/07/2024