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Real-time data. Omnichannel reach. One marketing engine.

Dotdigital taps into real-time customer behavior, product data, and purchase history to personalize every message across email, SMS, and more.
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70+ Brands. Zero mediocrity.

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What is Dotdigital?

A marketing automation platform built for data-driven B2B marketing.

Dotdigital helps B2B brands unify customer, product, and behavioral data across channels – email, SMS, ads, and more.

It’s built for mid-market and enterprise teams looking to run smarter, more relevant campaigns without juggling disconnected tools.

With native Magento integration and cross-channel workflows, Dotdigital lets your digital, sales, and marketing teams engage buyers at every step from onboarding and nurturing to reordering and retention.

Used by 4,000+ global brands, Dotdigital is purpose-built to simplify complex B2B journeys.

Why B2B Brands Use Dotdigital + Magento

Smarter automations.
Stronger retention. Better ROI.

1Campaign automation for B2B sales cycles

Automate every touchpoint from onboarding to reorder.

Dotdigital workflows built around Magento data power automated follow-ups, account-based nurturing, and reorder flows that match the pace and complexity of B2B buying journeys.

One platform for email, SMS, and ads

Run cross-channel campaigns from one place. Email, SMS, Google, and Meta ads sync directly with your Magento data so your outreach is timely, targeted, and effective.

No more spray-and-pray.

Magento’s customer and order data is used to create meaningful segments by deal size, product interest, reorder timing, or company type ensuring every campaign reaches the right audience with the right message.

‘Hi [First Name]’ isn’t enough.

Use Magento fields to personalize by product category, price tier, or past orders. Deliver 1:1 product recommendations, reorder reminders, and more, at scale.

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Marketing Automation That Matches B2B Reality

From prospect to purchase,
we make Dotdigital + Magento work like one system.

AI-powered product recommendations

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AI-powered product recommendations

Dotdigital uses AI to suggest products, send times, and subject lines that align with buyer behavior so your campaigns convert without constant tweaking.

Lead scoring and B2B nurture flows

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Lead scoring and B2B nurture flows

We configure lead scoring models that track intent signals, like site activity or email engagement, then trigger the right nurture flow or sales handoff.

Enterprise control & compliance

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Enterprise control & compliance

Dotdigital is GDPR-ready, ISO 27001 certified, and supports team-based permissions for brands with distributed marketing operations.

HumCommerce + Dot Digital

A Dotdigital integration built for how B2B teams actually work.

Fast-track setup without vendor hand-holding

Skip the generic tutorials.

We tailor your Dotdigital implementation to your Magento stack, import historical campaign data where needed, configure default customer segments, and set up starter journeys so your team doesn’t start from scratch.

Deep Magento expertise, not just plug-and-play

Most agencies connect Dotdigital at a surface level.

We map Dotdigital to Magento attributes like customer group, order frequency, price tier, and inventory thresholds turning your store data into usable campaign triggers and filters.

Continuous growth support

Good email strategy evolves fast.

Our US-based team does more than troubleshoot, we help you iterate. That means performance reviews, A/B test support, conversion audits, and campaign roadmap consults built around your goals and seasonality.

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Case Studies

Get a close look at
how we’ve made a difference

Duke- logo
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Manufacturing

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Magento 2.4.4 Compatibility

Optimized quoting and sales workflows through Salesforce, CPQ, and Duchess Integration, enabling faster, error-free quoting.

+88%

faster
quoting

100%

real-time
data sync

Read Our Case Studies
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FHC South Gate location.

Manufacturing

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Magento 2.4.4 Compatibility

Automated quoting and eliminated pricing errors through Epicor CPQ & Magento Integration, enabling seamless B2B eCommerce scaling.

+75%

faster
workflows

100%

real-time quoting
accuracy

Read Our Case Studies
CICERO-logo
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Industrial Manufacturing

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Akeneo PIM

Enhanced product management and B2B ordering with Akeneo PIM, million+ SKU imports, and a custom PO system for faster procurement.

+1 Million

SKUs managed effectively

Read Our Case Studies
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Talk to Us

Bring marketing automation closer to checkout

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Resources

Smarter strategies
for eCommerce.

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A cover image of a blog that talks about How to Build B2B Ecommerce with Native PIM Integration
How to Build B2B Ecommerce with Native PIM Integration for Better Product Data and Discovery
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How to Implement Dynamic Pricing in Manufacturing for B2B Ecommerce Without Breaking Long-Term Contracts
Read More
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How to Implement Dynamic Pricing AI for Wholesale Without Breaking Account-Based Pricing
Read More
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FAQs

Can Dotdigital automate multi-channel campaigns?

Yes. Dotdigital supports automated campaigns across email, SMS, push notifications, social media, and paid ads. With our Dotdigital Magento integration services, B2B brands can trigger cross-channel workflows based on real-time customer data and behavior without manual coordination.

Absolutely. Dotdigital lets you segment customers by purchase history, engagement level, product categories, and more. We help configure these segmentation models to align with your B2B sales cycles so every message feels 1:1, not one-size-fits-all.

Dotdigital natively integrates with Magento (Adobe Commerce), Shopify, Salesforce, Microsoft Dynamics, and many more. We handle end-to-end setup for Magento + Dotdigital integration, ensuring a seamless data flow between your commerce and marketing platforms.

We manage the full Dotdigital API integration process—mapping your Magento product data, CRM contacts, and behavioral triggers into Dotdigital. Whether it’s Salesforce, Dynamics, or a custom ERP, we ensure everything connects and syncs without disrupting operations.

Dotdigital is ISO 27001 certified and fully GDPR-ready, with enterprise-grade encryption and role-based access control. Your Magento store data remains protected through secure APIs and compliant hosting infrastructure.

Dotdigital offers tools to help you stay compliant with data privacy laws like GDPR, CCPA, and CAN-SPAM. Consent tracking, opt-in flows, and data retention controls are built-in and we configure them during your implementation.

Yes. Dotdigital’s AI-powered features include send-time optimization, product recommendations, and engagement scoring. All AI models are built with privacy in mind, your data is processed securely, never sold, and used strictly to improve campaign performance.

You get access to 24/5 live chat, phone, and email support from Dotdigital. When you work with HumCommerce, you also get U.S.-based implementation and ongoing optimization support tailored to B2B use cases so help is always within reach.